How is the software?

[knewman]

Came from a PS2, the software in mine was horrendous in comparison to my experience with the AT thus far. There's something seriously wrong with the development practices going on at Polestar. I'd never experienced regression bugs as badly in any software, automotive or otherwise. I think you'll be happy with the state of the software in the Lucid coming from the Polestar.

 

[2ucid]

To have to pull over in your Air to do a reset is an unpleasant restriction.

Wait, you have to do that? Doesn’t sound great. I also thought infotainment had to be decoupled from driving systems, so I’m surprised you can’t reboot the infotainment while driving.

 

[RAF42]

Wait, you have to do that? Doesn’t sound great. I also thought infotainment had to be decoupled from driving systems, so I’m surprised you can’t reboot the infotainment while driving.

Yep, you have to. When you do it in a Tesla, all screens go blank, no sounds, no turn signals, no ADAS, etc for a minute or so (go pedal, brakes, shifting, and steering work - that's about it). While I don't have a problem with that, it's possible Lucid deemed that "unsafe" so implemented it this way - I have no clue as to the real reasons (i.e. is it totally decoupled?) and can see either point of view.

 

[2ucid]

Yeah, Polestar is similar to Tesla, though the dashboard screen still displays the speedometer, the turn signals still make sound, and even the cameras come on when triggered. But the P2’s infotainment can also reset itself while driving, so the decoupling is rather important…

 

[DeaneG]

Wait, you have to do that? Doesn’t sound great. I also thought infotainment had to be decoupled from driving systems, so I’m surprised you can’t reboot the infotainment while driving.

It's not been a big deal for me. Even with the occasional buggy OTA, I've had to reboot my infotainment much less often than I did in my 2018 Model 3, or in our 2021 XC40 Recharge.

 

[segbrk]

In nearly 2 years I haven't had a single issue worth pulling over for. I've had music or CarPlay break while driving a couple times (a while ago, not recently), but I just lived without until I got where I was going. I've had to reboot the system fewer than 10 times in general, mostly when it just wakes up in a bad mood.

 

[RAF42]

Yeah, though my time with the car has been far less than a lot of you, I have not seen the need except for the times I got "drive system warning" and was tying to clear it to see if it would come back (that was more nuclear resets), and the time the car picture from the pilot panel appeared in the cockpit panel - which was subsequently fixed by an OTA. I just thought it would be nice if you could do a in infotainment reset while driving, though I'd guess (without any facts) that the nuclear option would always require pull over even if they allowed the Air reset to be done while in motion.

 

[Baumer55]

I’m considering an Air Touring, but I’ve seen quite a few complaints about software issues. I did a test drive of a Grand Touring and found the infotainment snappy and camera quality good, but it probably wasn’t long enough for real issues to pop up. I will say I wasn’t a huge fan of the big middle screen mostly being devoted to settings.

I currently have a Polestar 2 so software annoyances aren’t new to me. On every drive, I deal with laggy or not loading cameras and slow UI. Sometimes, I’ll lose connectivity or Google Maps won’t load in the driver’s display. Occasionally, there will be sound issues like the turn signal not making a sound, or the physical controls to control media (play/skip/etc) won’t work. Thankfully, the app is fairly reliable now for making things happen on the car, though it takes rather long to actually do something (e.g. seven seconds to start climate).

How bad is the software really, especially in comparison with what I put up with now?

I've had an Air Touring for about 15 months and find the infotainment software annoying--especially compared to Tesla which I owned previously. My primary issue is with Apple CarPlay and the interaction with Lucid's infotainment system. Switching back-and-forth has always been an issue for me, and I often have to do a software reset to get the Apple Car Play to work.

 

[Not Sure]

I’m considering an Air Touring, but I’ve seen quite a few complaints about software issues. I did a test drive of a Grand Touring and found the infotainment snappy and camera quality good, but it probably wasn’t long enough for real issues to pop up. I will say I wasn’t a huge fan of the big middle screen mostly being devoted to settings.

I currently have a Polestar 2 so software annoyances aren’t new to me. On every drive, I deal with laggy or not loading cameras and slow UI. Sometimes, I’ll lose connectivity or Google Maps won’t load in the driver’s display. Occasionally, there will be sound issues like the turn signal not making a sound, or the physical controls to control media (play/skip/etc) won’t work. Thankfully, the app is fairly reliable now for making things happen on the car, though it takes rather long to actually do something (e.g. seven seconds to start climate).

How bad is the software really, especially in comparison with what I put up with now?

My AT is 14 months old. Three main software complaints: (1) Apple Car Play - rarely starts up on its own and there is a glitch that they can't seem to fix with audio quality on phone calls - perfect for me but delay and garbled on the other end. Not the microphone because it works fine for dictating text messages. (2) Connectivity to Navigation...it takes about 2 minutes and 1 mile drive from my home to connect in the morning. It is fine the rest of the day. (3) Sirius XM connectivity is inconsistent...if I lose it during my commute, it is gone for the whole drive unless I pull over and reboot. Annoying! Other than that, I love the car.