Software version 3.2.2. Update bliss or update miss?

[iThinkEV]

My 3.2.2 update failed. Now stuck with this failed red triangle on center of cockpit display. Called customer care, they said they'll send the ticket over to the OTA folks, and they can try to push the update to my car again. I can't refresh the app to pickup the same update. Been af all day. nothing yet. Still on 3.2.1

-iThinkEV-

 

[Ron_Burgundy]

My 3.2.2 update failed. Now stuck with this failed red triangle on center of cockpit display. Called customer care, they said they'll send the ticket over to the OTA folks, and they can try to push the update to my car again. I can't refresh the app to pickup the same update. Been af all day. nothing yet. Still on 3.2.1

-iThinkEV-

So that notice persists on one/all of the screens? It’s still drivable though, right? Is it just the pilot screen you can’t see?

 

[Aft8]

The 3.2.2 software update DOES resolve the issue that sometimes prevented both the key fob and key card from opening the vehicle or starting the vehicle.

You may still experience intermittent issues with the key fob not functioning as intended. Continue carrying the key card as a backup in case the key fob is not recognized. We are working on improving the key fob reliability.

Did it fix the creature comfort issue? I know it says it does but I just wanted to confirm that lucid now seems it safe to use the feature.

 

[Ron_Burgundy]

Did it fix the creature comfort issue? I know it says it does but I just wanted to confirm that lucid now seems it safe to use the feature.

I’d have to test that many, many times before leaving my dog in there on a summer day. Just don’t trust it to work every time. I’d have to check the app.

 

[hydbob]

Did it fix the creature comfort issue? I know it says it does but I just wanted to confirm that lucid now seems it safe to use the feature.

Maybe. Creature comfort worked. Keep mode didn't. Will need to keep testing both. Problem with creature comfort is that it disables Halo Secure.

 

[iThinkEV]

So that notice persists on one/all of the screens? It’s still drivable though, right? Is it just the pilot screen you can’t see?

No, just cockpit screen. Car is drivable, just the big red triangle in the middle of the screen saying software update failed. Still there after a few days talking to customer care.

-iThinkEV-

 

[Bunnylebowski]

My 3.2.2 update failed. Now stuck with this failed red triangle on center of cockpit display. Called customer care, they said they'll send the ticket over to the OTA folks, and they can try to push the update to my car again. I can't refresh the app to pickup the same update. Been af all day. nothing yet. Still on 3.2.1

-iThinkEV-

You don’t need the phone app to do the OTA it will also show up in the car when pushed. I’d do it in the car not from the phone. And then after you install do a reset just to clear out any cobwebs.

 

[jrreno]

Sounds like they need an embedded systems consultant...

Let me guess who might be available