2.8.0 Software Update

[Bobby]

Press the dream drive button and it will switch from HFDA to ACC just like before when it switched between DA and ACC. If you want to turn off HFDA, go to setttings > dream drive and turn HFDA off. When HFDA is turned off, it will function like it did prior to the 2.8.0 release.

Perfectly stated. They should’ve put that in the notes.

 

[pjdcorp]

Both places. The app also shows I have 42% charge, which is correct. Lucid has been incredibly reponsive, calling me back twice after the original phone call to work the problem. They put the car in factory mode and they are "flashing software" (I don't know exactly what that means, but I am impressed nonetheless). When that is complete, they are going to push the 2.8.0 update again. The service tech even gave me his personal cell in case I need to reach him. Very impressed so far.

Great to hear. We hear a lot of bitching on this site & I think it's important to occasionally remind people that the car & the system usually works. And it keeps getting better.

 

[L-Dude]

And just like that I am back in business. After flashing the software, they left the car in factory mode while we did the update a second time. The second update took about 30 minutes. Everything is fine now. These guys were incredibly helpful--they were highly motivated to get the car fixed. I am very very impressed. This is like the complete opposite of my service experience with Audi.

 

[Haggy]

The update is already downloaded when it prompts you to install. The percentage is never really accurate (any software engineer can tell you that). Lucid updates often hang at a low percentage and then shoot up. Have no fear.

Absolutely. Progress bars and percentages work great for file transfers, downloads and copy operations on computers, where there's a specific amount of information to transfer. For software updates and installations, it comes down to what a developer considers xx% done. If, for example, there are five steps, all of equal importance in the developer's mind, and the developer decides to say that you are an additional 20% done after each one, it doesn't help you if one takes half an hour and the other takes three minutes. If something shows 23% done for 18 minutes and then jumps to 32%, if it were accurate it would mean that nothing happened during those 18 minutes since the percentage didn't change, and then 9% of the update happened instantaneously. That's obviously not really happening,

Lucid gives the total amount of time, and that's all that should count, and it's all that would count if all cars had the same processing speed and hardware, and what's updated were identical on all vehicles. With Lucid, it might be more accurate than it might be on a PC, but the bottom line is that you can view the total time as a best approximation, and recognize that factors might throw it off.

If it makes it all the way through and says that it worked, that's all you need to know. If it takes longer, just wait. If it ends by saying that it failed, that's more open ended. It's almost never happened to me, but it did happen with this update. It was also after a hardware change, so my results might not be typical. Hours later, it offered me the update again and it worked.

 

[Keith_SF]

Both places. The app also shows I have 42% charge, which is correct. Lucid has been incredibly reponsive, calling me back twice after the original phone call to work the problem. They put the car in factory mode and they are "flashing software" (I don't know exactly what that means, but I am impressed nonetheless). When that is complete, they are going to push the 2.8.0 update again. The service tech even gave me his personal cell in case I need to reach him. Very impressed so far.

I have exactly the same problem haven't had a chance to get in touch with support yet

Interesting to note that I could see the charging current adjustment feature on the center screen when initially trying to add some charge this morning, which i believe is one is the updates from 2.8, so maybe only half updates installed earlier and now the module interfaces aren't matching?

 

[SaratogaLefty]

Absolutely. Progress bars and percentages work great for file transfers, downloads and copy operations on computers, where there's a specific amount of information to transfer. For software updates and installations, it comes down to what a developer considers xx% done. If, for example, there are five steps, all of equal importance in the developer's mind, and the developer decides to say that you are an additional 20% done after each one, it doesn't help you if one takes half an hour and the other takes three minutes. If something shows 23% done for 18 minutes and then jumps to 32%, if it were accurate it would mean that nothing happened during those 18 minutes since the percentage didn't change, and then 9% of the update happened instantaneously. That's obviously not really happening,

Lucid gives the total amount of time, and that's all that should count, and it's all that would count if all cars had the same processing speed and hardware, and what's updated were identical on all vehicles. With Lucid, it might be more accurate than it might be on a PC, but the bottom line is that you can view the total time as a best approximation, and recognize that factors might throw it off.

If it makes it all the way through and says that it worked, that's all you need to know. If it takes longer, just wait. If it ends by saying that it failed, that's more open ended. It's almost never happened to me, but it did happen with this update. It was also after a hardware change, so my results might not be typical. Hours later, it offered me the update again and it worked.

So you seem to understand how these OTA Updates work pretty well. I haven't had any problems with my updates including the latest 2.80. My car is in for the chip update and I was just wondering with that new chip result in faster OTA Updates or is it totally unrelated?

 

[Bunnylebowski]

And just like that I am back in business. After flashing the software, they left the car in factory mode while we did the update a second time. The second update took about 30 minutes. Everything is fine now. These guys were incredibly helpful--they were highly motivated to get the car fixed. I am very very impressed. This is like the complete opposite of my service experience with Audi.

I wonder if factory mode suspends lots of other processes and prevents other requests from the car interfering with software installation? Might explain the faster and more reliable install time. It’s pretty amazing what they can do via remote diagnostics and sending commands to the car. The lone time I got turtle mode a couple years back (later found to be due to a faulty Lin bus wire), CS remotely sent some kind of special reset message to the car hoping it would do the trick. Like they did all this within 5 minutes of me texting them. Would it be better to not need service at all? Yeah, but I must say when I’ve needed anything Lucid has been all over it.

 

[joec]

I wonder if factory mode suspends lots of other processes and prevents other requests from the car interfering with software installation? Might explain the faster and more reliable install time. It’s pretty amazing what they can do via remote diagnostics and sending commands to the car. The lone time I got turtle mode a couple years back (later found to be due to a faulty Lin bus wire), CS remotely sent some kind of special reset message to the car hoping it would do the trick. Like they did all this within 5 minutes of me texting them. Would it be better to not need service at all? Yeah, but I must say when I’ve needed anything Lucid has been all over it.

Yep. It’s almost as if all those “robustness” updates they do from time to time that we like to make fun of actually bear fruit now and then.

They could not have done this sort of thing remotely a year ago.

 

[Haggy]

So you seem to understand how these OTA Updates work pretty well. I haven't had any problems with my updates including the latest 2.80. My car is in for the chip update and I was just wondering with that new chip result in faster OTA Updates or is it totally unrelated?

If you are in for the CCC update, they will have to update the software also. I haven't heard of anybody with 2025 cars, which already have the new CCC, updating any faster.

 

[victoryroad]

I have the CCC upgrade and 2.8.0. My DA worked very well in a recent 1400 mile RT before the 2.8.0 OTA. Perhaps I should have made settings changes but DA still gives me the warning to keep my hands on the steering wheel after a few moments of its activation, just as it did before 2.8.0.

 

[Bunnylebowski]

Does it say “Hands Free Drive Assist” on your screen? I’d either press and hold the dream drive button on the wheel longer or make sure all settings in dream drive are turned on.

 

[victoryroad]

Does it say “Hands Free Drive Assist” on your screen? I’d either press and hold the dream drive button on the wheel longer or make sure all settings in dream drive are turned on.

I just tried it and held the button longer but it just displays Drive Assist, not Hands Free Drive Assist. All settings on Dream Drive are turned on.

 

[borski]

I just tried it and held the button longer but it just displays Drive Assist, not Hands Free Drive Assist. All settings on Dream Drive are turned on.

Lower your steering wheel.