Driving home today, I decided to switch from listening to Spotify to SiriusXM. The station wouldn't connect. Switching to another didn't work. Then, I switched to Tidal. Nope. During this, I was getting a no internet connection - which is odd since Spotify had just been working. I noticed that the signal strength indicator had no bars. After driving for 5 minutes or so (and confirm that FM radio reception isn't ideal either), the signal strength indicator came back with 5 bars. I switched to SiriusXM again and again got a no internet signal and after a few moments, the signal strength indicator went to no bars again. More FM radio. Then tried Spotify when the signal strength indicator came back. Nope. Drove the rest of the way home in silence. When I was almost home, I suddenly got a notification from Alexa. So, I guess connectivity was just fine but the media system just didn't think so.
If anyone else runs into this problem, a Bobby Reset fixes it. If I hit it again, I'm going to email customer care.