SiriusXM seemed to break internet connectivity... sorta

[dcase99]

I had/have the same problem with the drop outs with SXM. I disabled wifi in the car and that made things MUCH better but not quite perfect. Still had dropouts but reduced a LOT! But I still wanted wifi on so what to do....? After much futzing around I disabled the hotspot on my phone and bingo! That did the trick at least so far.

 

[Neurio]

It's pretty sad that a car of this caliber cant play music from SXM thru such a wonderful stereo system I pd extra for.

If you want high quality audio, use Tidal (for MAX and Atmos recordings) or USB. The Lucid sound system is professional grade (ask @Bunnylebowski and others), so it's going to make crappy quality audio sound crappy. Should the native Sirius app be stable? Of course, but I only checked it out once in the 1-1/2 years of the beta and free trial and went right back to Tidal. There's no comparison.

 

[Unmutual]

No SXM Satellite antenna exists for this car.
Poor planning on their part.
I'm pretty sure Tesla went thru the same crap, because when I ordered that car in 2015, they Highly recommended the sunroof glass because it had a satellite antenna in it.
It's pretty sad that a car of this caliber cant play music from SXM thru such a wonderful stereo system I pd extra for.

There's no satellite receiver in the car, so a satellite antenna wouldn't do you much good .... If you really want the satellite feed (which, as was noted above, is of a poorer audio quality than the app), just install an aftermarket system that includes the receiver and antenna. Or, if you have CarPlay, play it through CarPlay. I, too, have interconnection issues through the car's native SiriusXM app from time to time, but they usually resolve within a few minutes.

 

[DBV]

Kind of agree. Issue is that SXM when delivered natively via satellite has one of the worse qualities for audio. Even worse than Spotify. When using it via data connections/iOS App the quality is much better, even more so you can set it to "maximum" in the iPhone App.

The app in the Lucid is buggy, but I'm thankful that we don't have to listen to all the artifacts and compressed music that the native SXM stream has.

The way my wife and I use SXM is not for music (except for Christmas music), but for live sports and talk radio, which is awesome when you travel as much as we do and having a constant signal. So, not concerned the way the audio quality sounds, as for our use case it still good and much better than AM radio. I too wish that Lucid had the real SXM antenna.

 

[hydbob]

anyone here can be like @Alex and add your own SXM antenna =)

 

[donfenn]

If you want high quality audio, use Tidal (for MAX and Atmos recordings) or USB. The Lucid sound system is professional grade (ask @Bunnylebowski and others), so it's going to make crappy quality audio sound crappy. Should the native Sirius app be stable? Of course, but I only checked it out once in the 1-1/2 years of the beta and free trial and went right back to Tidal. There's no comparison.

Yes.. It is all about quality of the source material... The upgraded sound system shines with Tidal (or other high quality recordings). Even bass sounds betterl. Tidal outperforms "lossless" Apple Music feeds too. That said, even older music has better separation and depth with Tidal because it delivers fuller non-compressed sound..

 

[CLTGT]

I have been experiencing the same with SiriusXM over the past few weeks. It was fine before that. Whenever I try to listen to SiriusXM, I just get the "no internet connection" and it has been that way for weeks. Personally, I wish I could just delete the app from the car so it wouldn't frustrate me. I will listen to Spotify, Tidal and CarPlay (incl. SiriusXM). My stance is, if it doesn't work, don't offer it, period. Remove the app, or let me remove it, from the car. At least now that I know so many have the same issues and SiriusXM still really isn't a Lucid option, I can take the damn car off my account and save a few bucks.

 

[DennisIS]

Weirdness in audio... I have the "upgraded" sound experience...

Brand new 2025 AGT... current SW... I get lots of "Internet connection lost" and "Slow internet".
Some resolve themselves.

A few times, it gets all the way to "try another channel" - which of course fails.
After that, it never recovers without a Lucid Restart/Reboot.

Two times thus far: ALL streaming audio is down until a Lucid Restart/Reboot.
Once, ALL audio - airplay, FM, Sirius, spotify, cell phone call audio - ALL broken - sound was present but chopped up.


Other gripes others have raised:
The UI is truly dumb - very poorly engineered/disappointing.
EVERY time I start up, I have to navigate to favorites. Should retain last state.
The "next channel" button should go to the next FAVORITE, not the next channel number for Sirius.
Long press on the "next" steering wheel buttons should go to the next favorite.

The lack of a cheap satellite antenna and the reliance on a crappy cell company makes this even more disappointing.

 

[roKapl99]

Weirdness in audio... I have the "upgraded" sound experience...

Brand new 2025 AGT... current SW... I get lots of "Internet connection lost" and "Slow internet".
Some resolve themselves.

A few times, it gets all the way to "try another channel" - which of course fails.
After that, it never recovers without a Lucid Restart/Reboot.

Two times thus far: ALL streaming audio is down until a Lucid Restart/Reboot.
Once, ALL audio - airplay, FM, Sirius, spotify, cell phone call audio - ALL broken - sound was present but chopped up.


Other gripes others have raised:
The UI is truly dumb - very poorly engineered/disappointing.
EVERY time I start up, I have to navigate to favorites. Should retain last state.
The "next channel" button should go to the next FAVORITE, not the next channel number for Sirius.
Long press on the "next" steering wheel buttons should go to the next favorite.

The lack of a cheap satellite antenna and the reliance on a crappy cell company makes this even more disappointing.

I frequently lose internet connection when listening to Sirius/xm. It tends to happen when I first start on a trip from my house. Initially sound is fine. Then after about three minutes I get the message you mention in your post. This has been happening since 12/22 when I first got the car. I have never had to reboot. It generally comes back on after I drive for another five/ten minutes. Other thing that randomly works: Alexsa play xxx̌ on spotify where xxx is some song title. Also switching to FM then back to Sirius. I'm guessing it happens when switching cell towers since it seems to happen at the same location every time.

 

[bikeriderbryan]

Two times thus far: ALL streaming audio is down until a Lucid Restart/Reboot.
Once, ALL audio - airplay, FM, Sirius, spotify, cell phone call audio - ALL broken - sound was present but chopped up.

Reach out to Lucid. I have also been dealing with this. In my experience a SW reset will get it back working but doesn't actually fix anything.

 

[SteveR]

thank you for posting rokAp;l99 and DennisIS and I am new to this old thread and ready to NOT renew my 10 year old SM subscription for so many drops. Had my 22 GT for a year and drops are more frequent last couple of months and constant on trips to the Sierra foothill with same symptoms. never tried or needed reboot.. will keep Tidal subscription and save $10 without sxm

 

[Honest Abe]

We all purchased a mega experience car, knowing it's a new company, we took a risk.
I've had a dream for nearly 2 years, it's sad that in all this time we have continued to have "small" but inconvenient issues galore!!
I did had no idea the Sirius app was a beta verson (what!!).
If you want a lucid buy a used/cheap one.....

 

[DennisIS]

Sorry for the long post...

I've been in technical systems development for 5 decades. Large and small computers, networking, cell phones, pagers, medical devices, operating systems...

The stuff I've been "moaning and groaning" about here are "fit and finish" bugs - most in the infotainment functionality.
Some of that functionality is very cool - for example NAV/trip planning looks and works really well.

Every vehicle is a mixed bag in the "things that bug owners" list.
When we hit these bugs, thankfully the airplane does not stop flying... but "small stuff" bugs drivers in 2024.
Clearly, it bugs me more than others.

I absolutely love my Lucid.. I just have a "wishlist" that might be different from "yours."

The car is a mechanical marvel. Mine arrived with no factory issues I could spot - thanks to this forum for the great checklists.

Software is a lot easier to fix - and therefore a lot easier to "release with known issues."

That said: No failure mode should ever "brick" an app or worse brick all audio or the GPS.
None should need a reboot of the vehicle - ever.
So much of the car relies on connectivity... and connectivity is known to be randomly/predictably unreliable.
If this were an aircraft or a medical device, they'd be grounded/recalled because all failures should be handled gracefully.

What's the point if this post?
I am positive the team at Lucid knows all of this - the overall product is too good to have been built by a team that doesn't.
This is a massive body of software to test = Release testing is a massive effort.

None of us have had a tough time hitting pretty basic errors = no reason to think the development team has a harder time tripping over these same issues.

My simple suggestion to the SW team at Lucid: Tighten minimum ship criteria to disallow releasing known bugs that can only be recovered by rebooting the vehicle.

I'd still like the infotainment system to have a competitive UI -- but first I'd like to not need reboots if I'm off in the boonies or in an underground garage.

Just my 2 cents - YMMV.

 

[A Fischman]

Weirdness in audio... I have the "upgraded" sound experience...

Brand new 2025 AGT... current SW... I get lots of "Internet connection lost" and "Slow internet".
Some resolve themselves.

A few times, it gets all the way to "try another channel" - which of course fails.
After that, it never recovers without a Lucid Restart/Reboot.

Two times thus far: ALL streaming audio is down until a Lucid Restart/Reboot.
Once, ALL audio - airplay, FM, Sirius, spotify, cell phone call audio - ALL broken - sound was present but chopped up.


Other gripes others have raised:
The UI is truly dumb - very poorly engineered/disappointing.
EVERY time I start up, I have to navigate to favorites. Should retain last state.
The "next channel" button should go to the next FAVORITE, not the next channel number for Sirius.
Long press on the "next" steering wheel buttons should go to the next favorite.

The lack of a cheap satellite antenna and the reliance on a crappy cell company makes this even more disappointing.

I am experiencing the same issues with Sirius XM reception. It constantly loses the connection. I may be able to listen for at most 20 minutes before it loses connection. Sometimes is happens at 5 minute intervals.

 

[Lucken]

I am experiencing the same issues with Sirius XM reception. It constantly loses the connection. I may be able to listen for at most 20 minutes before it loses connection. Sometimes is happens at 5 minute intervals.

From day one I’ve had the ‘lost internet’ issue on occasion which obviously affects SXM. In my case it’s usually reproducible in terms of the area in which it occurs. Interestingly, it always occurs in close proximity to a large shopping mall on Long Island. What makes it odd is that cellular reception in this exact area is excellent. So there’s something other than signal strength that’s affecting it.