Mobile key unlocking delay

[segbrk]

No, they do not always work. I have about a 75% success rate in having the car just unlock as I approach. The other times, I'm left standing there for 30 seconds to 3 minutes before it opens. Sometimes in the pouring rain. And I've tried using my iPhone instead of a fob, and that's worse.

In the context of the post borski was replying to referring to Lemon law, yes the fobs work (nearly?) 100% of the time. If you press the button. The car is legally doing its job as a car if you can unlock and get into it. If you can't unlock the car by pressing the button on your fob, you are not talking about the same problem as everyone else here and you need to get that looked at. I'm not dismissing the flaws with proximity unlock, but you're missing the context of a legal bare minimum here.

 

[maractwin]

In the context of the post borski was replying to referring to Lemon law, yes the fobs work (nearly?) 100% of the time. If you press the button. The car is legally doing its job as a car if you can unlock and get into it. If you can't unlock the car by pressing the button on your fob, you are not talking about the same problem as everyone else here and you need to get that looked at. I'm not dismissing the flaws with proximity unlock, but you're missing the context of a legal bare minimum here.

I wasn't claiming this is a lemon law applicable problem. But I take issue with @borski saying that the fobs always work. They usually work, and are an inconvenience when they don't.

 

[Doxly]

For everyone using both the key fob and the mobile phone app at the same time, be careful not to leave your phone in the car when shopping as I once did.
The car will not lock as you walk away.

 

[borski]

Borski: You write that the fobs work. I can tell you that they work some of the time. Maybe yours work all of the time. We finally had the service center look into our unlocking problems. They had the car for a week or so. We got the car back and the fobs work about 2/3 of the time. The service center even gave us a couple of suggestions: put the fob in a faraday cage (didn't help), turn off Wi-Fi (Wi-Fi has been turned off for months). And, because Wi-Fi was turned off, it seems we missed a software update (I'm assuming that was the reason for missing the update). No-joy even after the latest software update.

You did not read what I wrote. The fobs work, 100% of the time, with a fresh battery, if you push the button. This has absolutely nothing to do with proximity unlock, which is definitely less reliable. But losing proximity unlock, or it being unreliable, is an inconvenience, and not something that qualifies for a Lemon Law. That is, and was, my point.

Please, Borski, your posts are very helpful to the rest of us..so please keep on with your help...but please do not judge our problems by your lack of having them. Clearly, something is happening here.

No, it is not "clear" that something is. You are relying on anecdotal evidence, which I grant you, means that from your perspective this is a big problem. Statistically, however, that is not necessarily true. I don't have the statistics, and neither do you, but it is not obvious that this is a widespread issue most customers face. I don't know that.

Do I think they should fix it? Absolutely. But let's not pretend we know things we don't.

It's so galling that Lucid has not addressed the unlocking problems publicly. Am I wrong? Is there a public statement about this? I am not a litigious person and I do not recommend any kind of Lemon Law or class action. Far from it. On the other hand, what are customers supposed to do when Lucid does not appear to address this persistent complaint?

What are they supposed to address? That for some cars, sometimes, proximity unlock may fail? Or that service usually fixes it for those customers? Maybe they should also make a statement about the fact that sometimes rocks hit windshields?

I'm not a lawyer, but I seem to remember that a warranty "fails of its essential purpose" if it doesn't adequately addresses the breach of warranty. No one wants to have a jury decide if waiting 40 seconds in the rain, snow or cold for the car to unlock is not a failure of an essential purpose of a car.

Click the button. Boom, problem solved. Just because one method of entry does not work does not leave you helpless for 40 seconds in the rain. I simply refuse to believe you are incapable of clicking a button on the fob in your pocket. Instead of standing out there for 40 seconds, perhaps... click the button?

No, they do not always work. I have about a 75% success rate in having the car just unlock as I approach. The other times, I'm left standing there for 30 seconds to 3 minutes before it opens. Sometimes in the pouring rain. And I've tried using my iPhone instead of a fob, and that's worse.

This is not what I said. Click the button, and it works.

I wasn't claiming this is a lemon law applicable problem. But I take issue with @borski saying that the fobs always work. They usually work, and are an inconvenience when they don't.

They do. If you click the button. Which is how fobs work.

Which has nothing at all to do with proximity unlock.

 

[borski]

In the context of the post borski was replying to referring to Lemon law, yes the fobs work (nearly?) 100% of the time. If you press the button. The car is legally doing its job as a car if you can unlock and get into it. If you can't unlock the car by pressing the button on your fob, you are not talking about the same problem as everyone else here and you need to get that looked at. I'm not dismissing the flaws with proximity unlock, but you're missing the context of a legal bare minimum here.

Correct. This is and was my only point.

And yes, they should still fix proximity unlock.

 

[LuvLucy]

My grandpa carried a key fob.

 

[borski]

My grandpa carried a key fob.

Mine too, for his minivan.

 

[thyname]

Such a hardship. Carrying a key fob in the pocket. On top of the house keys, the cellphone, and of course the inevitable cigarette pack and the Zippo

 

[LuvLucy]

I will say, it is kind of cool that Lucid gives you 2 fobs, 2 key cards, and mobile access. It's nice to figure out what works best for you. Now that I figured out how to pull my phone out of my a$$ (literally) I think I'll be fine with MobileKey, the occasional handle press and a card backup - with grandpas fob when I know I am going to valet (which is often for me). MobileKey is working lot better now that I know the antennae for Bluetooth is weak and have adjusted my approach for it so far (fingers crossed)

 

[LuvLucy]

Such a hardship. Carrying a key fob in the pocket. On top of the house keys, the cellphone, and of course the inevitable cigarette pack and the Zippo

This is my wallet, it attaches to my phone (which pretty much has no case (a Suti) *gasp*). Has 5 cards in it, 1 being the Lucid.

House keys? Are we some kind of Neanderthals now?

 

[thyname]

This is my wallet, it attaches to my phone (which pretty much has no case (a Suti) *gasp*). Has 5 cards in it, 1 being the Lucid.

House keys? Are we some kind of Neanderthals now? View attachment 27982

Where do you keep your vape pen?

 

[LuvLucy]

Where do you keep your vape pen?

in 2015