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- Jan 14, 2022
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- Scottsdale Arizona
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- Genesis GV60 Performance
There are many definitions of an automobile "lemon". The most important, because it has legal consequences, is the definition in a given state's lemon law statute (assuming there is one). The statutory definition may be different from the one we use in ordinary parlance.I think many have experienced much worse problems than the ones you describe. The car isn’t a lemon based on what you have described.
I did go through a quasi lemon law process about 7 years ago with BMW. I say "quasi" because BMW agreed to buyback the car before I went through the statutory lemon law process. I worked closely with the service manager who got BMW to agree. Unfortunately, for the OP, there is no service manager with whom the OP can build a relationship.
I don't know where the OP lives and if there is a service facility in that location. If there is, a trip to the service center to speak with the manager might be more efficacious than asking to speak to lawyers. Friendly complaints, such as "I love the car but" will get a better response than "this car is a POS".
BTW have they provided you with a loaner each time and is it a Lucid or something reasonably comparable? My personal view is that I forgive a lot of problem so long as the company provides me with a reasonable loaner and makes the process simple. On the other hand, if Lucid sent me to Enterprise six times and made me submit my reimbursement claims to Lucid I would be far less understanding.