Lucid Home charger Order status

[Cuestix]

Brief update- FedEx says my Lucid home EVSE should arrive tomorrow. Looking forward to the convenience of charging at home. About 6 weeks from order to delivery and close to the promised date.

 

[Bus Driver]

Brief update- FedEx says my Lucid home EVSE should arrive tomorrow. Looking forward to the convenience of charging at home. About 6 weeks from order to delivery and close to the promised date.

That’s not great, six weeks…I’m on the verge of ordering a Lucid charger myself. My current Tesla wallcharger is giving me problems with charging my GT.

 

[Cuestix]

When I spoke to Customer Service about the order the agent gave me the impression that new orders would be filled more quickly. It seems like they were waiting to receive a lot of the EVSEs to ship out. So, I'm guessing that you'll do better than 6 weeks. I ordered Lucid merch from the store Sunday and it's due here Thursday. They seem to ship promptly when items are in stock.

 

[b8zzl8ghtyears]

When I spoke to Customer Service about the order the agent gave me the impression that new orders would be filled more quickly. It seems like they were waiting to receive a lot of the EVSEs to ship out. So, I'm guessing that you'll do better than 6 weeks. I ordered Lucid merch from the store Sunday and it's due here Thursday. They seem to ship promptly when items are in stock.

When it comes to the clothes that does ship quickly. But the charging stations shipping seems to have a backlog. Currently it said ships by mid September but I suspect if you order today you will be waiting several weeks

 

[BocaBlue]

I ordered the wall charging station on the 24th of September, received it in three days

 

[rfc805]

Interesting - I ordered the mobile charger on Sep 21th, and haven't heard a peep from them. I actually just sent an email today because there hasn't been any notification at all regarding the order.

Given that they aren't provide an evse with new vehicles, they probably want to get on top of this. Customers aren't gonna be happy if their car is a brick while they wait weeks for a charger to arrive.

 

[Cuestix]

Finally had our Lucid EVSE connected today (electrician was over-booked, we've had the charger for ~3 weeks) and all is good. I'm not sure who asked, but we're drawing 18Kw (83mi/hr) with around 50% SOC. It estimated a bit less than an hour to 80% when I connected it. I haven't setup the internet connectivity but will get to it.

 

[mxp]

Finally had our Lucid EVSE connected today (electrician was over-booked, we've had the charger for ~3 weeks) and all is good. I'm not sure who asked, but we're drawing 18Kw (83mi/hr) with around 50% SOC. It estimated a bit less than an hour to 80% when I connected it. I haven't setup the internet connectivity but will get to it.

Hi, Congrats on installing your new charger. Do you mind taking a picture of the breakers installed by your electrician?
I currently have two older chargers (both J1772 Blink @32A ) and I am planning to install new breakers for one of them, to connect the Lucid Home charger.

But I am not sure what other electricians are using, specifically for the Lucid Home charger. Here's what my current breakers look like:

 

[NoseyReporter]

Hi, Congrats on installing your new charger. Do you mind taking a picture of the breakers installed by your electrician?
I currently have two older chargers (both J1772 Blink @32A ) and I am planning to install new breakers for one of them, to connect the Lucid Home charger.

But I am not sure what other electricians are using, specifically for the Lucid Home charger. Here's what my current breakers look like:

That's a sub panel, with presumably a 100A capacity.

You have 3 breakers there, 40a, 40a, 30a. All square D. Not sure which type of Square D, but I'm sure you can google it and find out.

Some breakers are interchangeable, and others are not. Its pretty much just best to stick with what you have, so you don't go down a crazy rabbit hole

 

[mxp]

Thanks for your reply. The tandem breakers that are currently "On" for Unit 1, is the one which I plan to hook up the Lucid Home charger.
Do you know what size breakers which I will need? I assume a dual tandem set of breakers but what at Amps?
Yes, I plan to purchase them myself and swap out the smaller Amp tandem breakers..

Thanks.

 

[tonybot]

Thanks for your reply. The tandem breakers that are currently "On" for Unit 1, is the one which I plan to hook up the Lucid Home charger.
Do you know what size breakers which I will need? I assume a dual tandem set of breakers but what at Amps?
Yes, I plan to purchase them myself and swap out the smaller Amp tandem breakers..

Thanks.

Lucid home charger require a 100amp breaker. It is configured to charge at 80a by default. There are dip switches than can be changed to control the charging current, if needed. It also has a lot of special requirements. Please make sure your electrician review the install guide in advance.

https://store-wucxfkrxsy.mybigcommerce.com/content/Lucid_Connected_Home_Charging_Station_Guide_51.2.2022%28en-US%29.pdf

 

[Mirage]

Thanks for your reply. The tandem breakers that are currently "On" for Unit 1, is the one which I plan to hook up the Lucid Home charger.
Do you know what size breakers which I will need? I assume a dual tandem set of breakers but what at Amps?
Yes, I plan to purchase them myself and swap out the smaller Amp tandem breakers..

Thanks.

Depending on your breaker box load you can use up to a 100 AMP breaker good for an 80amp charge. Use the guide below and set the dipswitches accordingly when you install.

 

[Cuestix]

Hi, Congrats on installing your new charger. Do you mind taking a picture of the breakers installed by your electrician?
I currently have two older chargers (both J1772 Blink @32A ) and I am planning to install new breakers for one of them, to connect the Lucid Home charger.

But I am not sure what other electricians are using, specifically for the Lucid Home charger. Here's what my current breakers look like:

My breaker is 100A and matches the panel by Eaton. The panel has a second 20A single pole breaker for a 120V 20A convenience GFCI outlet. The subpanel is fed from my main electrical panel with oversized wiring and a 125A 240V breaker. Final connection to the Lucid EVSE is made with copper sized to match Lucid's recommendations.

Presumably you can replace one of the 40A breakers with a 100A breaker to the Lucid EVSE. However, it will draw 80A leaving only 20A capacity for equipment on other breakers in the panel when the Lucid is charging. That's probably an issue for your 30A AC unit if it draws 24A while the Lucid draws 80A. 104A total will trip your breaker at the panel feeding this one. Consult and electrician, but they'll likely recommend setting the Lucid EVSE to charge at 72A (90A breaker) or 64A (80A breaker) to be sure not to overload the panel.

Based on my limited experience with the Lucid EVSE it reported drawing a max 18kW, which is 75A@240V. It could easily draw the rated 80A when the car's SOC is lower. It's also possible that the reported delivery at the vehicle is not accounting for the onboard cooling and any other overhead in the car or supply equipment, and it actually used the full 80A with 75A going into the battery. I don't know whether the reported 18kW is the amount "drawn by EVSE", "delivered by EVSE", "delivered to Wunderbox", or "delivered to car battery." Since the app reports equialent miles added per hour of charge, I suspect that the 18kW doesn't include power used delivering that to the battery.

 

[tonybot]

My breaker is 100A and matches the panel by Eaton. The panel has a second 20A single pole breaker for a 120V 20A convenience GFCI outlet. The subpanel is fed from my main electrical panel with oversized wiring and a 125A 240V breaker. Final connection to the Lucid EVSE is made with copper sized to match Lucid's recommendations.

Presumably you can replace one of the 40A breakers with a 100A breaker to the Lucid EVSE. However, it will draw 80A leaving only 20A capacity for equipment on other breakers in the panel when the Lucid is charging. That's probably an issue for your 30A AC unit if it draws 24A while the Lucid draws 80A. 104A total will trip your breaker at the panel feeding this one. Consult and electrician, but they'll likely recommend setting the Lucid EVSE to charge at 72A (90A breaker) or 64A (80A breaker) to be sure not to overload the panel.

Based on my limited experience with the Lucid EVSE it reported drawing a max 18kW, which is 75A@240V. It could easily draw the rated 80A when the car's SOC is lower. It's also possible that the reported delivery at the vehicle is not accounting for the onboard cooling and any other overhead in the car or supply equipment, and it actually used the full 80A with 75A going into the battery. I don't know whether the reported 18kW is the amount "drawn by EVSE", "delivered by EVSE", "delivered to Wunderbox", or "delivered to car battery." Since the app reports equialent miles added per hour of charge, I suspect that the 18kW doesn't include power used delivering that to the battery.

I was reading somewhere that you can access the charger web interface and see exactly how much current it is drawing.

 

[mxp]

My breaker is 100A and matches the panel by Eaton. The panel has a second 20A single pole breaker for a 120V 20A convenience GFCI outlet. The subpanel is fed from my main electrical panel with oversized wiring and a 125A 240V breaker. Final connection to the Lucid EVSE is made with copper sized to match Lucid's recommendations.

Presumably you can replace one of the 40A breakers with a 100A breaker to the Lucid EVSE. However, it will draw 80A leaving only 20A capacity for equipment on other breakers in the panel when the Lucid is charging. That's probably an issue for your 30A AC unit if it draws 24A while the Lucid draws 80A. 104A total will trip your breaker at the panel feeding this one. Consult and electrician, but they'll likely recommend setting the Lucid EVSE to charge at 72A (90A breaker) or 64A (80A breaker) to be sure not to overload the panel.

Based on my limited experience with the Lucid EVSE it reported drawing a max 18kW, which is 75A@240V. It could easily draw the rated 80A when the car's SOC is lower. It's also possible that the reported delivery at the vehicle is not accounting for the onboard cooling and any other overhead in the car or supply equipment, and it actually used the full 80A with 75A going into the battery. I don't know whether the reported 18kW is the amount "drawn by EVSE", "delivered by EVSE", "delivered to Wunderbox", or "delivered to car battery." Since the app reports equialent miles added per hour of charge, I suspect that the 18kW doesn't include power used delivering that to the battery.

Thank you for your photos. It was very helpful..

I recall, but I will check again that my Main Panel is 200A. My sub panel in my picture, no longer services 2 Blink chargers and the AC.
The AC and one of the Blink chargers (Unit2) have been moved back to the main panel.

Yes, as you indicated, I plan to swap out my one of the 40A tandem breakers to a 100A tandem so that I can connect the Lucid Home Charger to the sub panel.

 

[Cuestix]

I was reading somewhere that you can access the charger web interface and see exactly how much current it is drawing.

Yes, I setup the internet connection for the Lucid charge equipment and it does report power consumption during a charging session in the web interface. Unfortunately, I was already charged and I’ll wait to compare the EVSE web interface to what the car reports it’s receiving next time I connect.

 

[Cuestix]

Following up on the difference between the EVSE web interface and the power the car reports delivered, web interface reports 80A 18.48kW delivery and the car reports 17kW. I assume that the difference is whatever charging overhead exists in the car in my somewhat warm garage.

 

[borski]

Following up on the difference between the EVSE web interface and the power the car reports delivered, web interface reports 80A 18.48kW delivery and the car reports 17kW. I assume that the difference is whatever charging overhead exists in the car in my somewhat warm garage.

Yup, losses due to heat and other factors. True no matter what you do. Same for DCFC.

 

[Haggy]

Interesting - I ordered the mobile charger on Sep 21th, and haven't heard a peep from them. I actually just sent an email today because there hasn't been any notification at all regarding the order.

Given that they aren't provide an evse with new vehicles, they probably want to get on top of this. Customers aren't gonna be happy if their car is a brick while they wait weeks for a charger to arrive.

The website says that they do supply an evse. https://lucidmotors.com/knowledge/ownership/charging/ways-to-charge-your-vehicle

"You have two choices for charging at home: utilize the included Lucid Mobile Charging Cable to plug into standard household outlets or a NEMA 14-50, or purchase our aftermarket Lucid Connected Home Charging Station."

 

[rfc805]

The website says that they do supply an evse. https://lucidmotors.com/knowledge/ownership/charging/ways-to-charge-your-vehicle

"You have two choices for charging at home: utilize the included Lucid Mobile Charging Cable to plug into standard household outlets or a NEMA 14-50, or purchase our aftermarket Lucid Connected Home Charging Station."

Correct. I took delivery on Sept 20th, I knew they did not provide an EVSE. They provide you a coupon code, which you can use to purchase their EVSE options from their store.

I ordered the Lucid Mobile Charging Cable on 9/21. It's now 10/6, and they haven't even shipped my order.

It's little "stupid" things like this which can cost them customers. If you're going to make people use a coupon code from the store, and not making it either be included or available for pick up at time of delivery, you sure better make sure that you can actually fill the orders!

I have another charger from another vehicle, but if I didn't I'd be absolutely livid with Lucid over this, and I'm quite certain they have customers who are.

You can make great vehicles, but if you can't get this stuff right, you're going to fail on as a brand by getting a reputation.