This reminds me a bit of a summer job I had when I was a teacher back in my early 20s. I was working in a warehouse, sort of as a liaison between the main office and the warehouse staff. The warehouse would take various food items, pack them into meals in boxes, and then ship the boxes out via several trucks every morning. One day I get a call from the main office: "Ask the foreman how many oranges we have." So I go to the foreman and tell him the office wants to know how many oranges they have. "He looks at me for a few seconds, then says "I don't know. Tell her by the end of the day we'll have zero oranges."
On the one hand, it seemed like an simple enough question. But from his perspective, she was asking him to halt production so he could spend a few hours counting oranges. All for a number that was going to be zero later that day, anyway.
My point is, car companies generally don't have to keep daily track of the production of any one car. In a normal situation, cars with various features and colors get pumped out of the factory every day, and then people buy them. Lucid is in this weird (but temporary) situation where they can't produce cars that get ordered for six months or more after they are ordered. So customers are asking for these details that eventually, when they catch up to reservations, Lucid will no longer need to provide. In a year or two, you'll order your Lucid, and it will be delivered a week or maybe a month later.
So you can sort of see why setting up the logistics to track individual cars doesn't seem like it would have been a priority. Especially if things had gone smoothly this year, and they were basically pumping out Tourings by now. Only now, in retrospect, is Lucid in a situation where providing those sorts of details might come in handy. And even that is arguable. If you looked at an app or logged into the web site every day and saw how little progress was being made on a daily basis on your car, would that help? I'm not sure.
