Should not need to. Have you been putting it in the right spit? Above the camera on the B pillar?Do you have to program the valet key somehow? Idk how to use them. Putting them up against the door doesn’t do anything for me
Should not need to. Have you been putting it in the right spit? Above the camera on the B pillar?Do you have to program the valet key somehow? Idk how to use them. Putting them up against the door doesn’t do anything for me
I will try again and report back!Should not need to. Have you been putting it in the right spit? Above the camera on the B pillar?
When this happens, push in on the door handles firmly. That will unlock the car when it locks with a key inside. Not a fatal flaw.I don’t see a “fix” to this problem … this is a software issue that should be addressed. My wife left her purse in the car with the mobile key, valet key, and key fob in the car in the driveway and came into the house to retrieve something. The car locked automatically. It is absurd to suggest she should take her purse out of the car everytime she parks in the driveway.
Can a staff member tell me that this issue is being taken seriously?
Oh yeah I forgot about that feature! I guess Lucid staff already took it seriously.When this happens, push in on the door handles firmly. That will unlock the car when it locks with a key inside. Not a fatal flaw.
I do keep my doors locked now but when I was growing up our front door was never locked. Times have changed.Maybe it's because I grew up in the inner city, but the thought of leaving my phone or key fob in my car, even when walking just a few feet away, just doesn't compute. Similar to when folks tell me they leave their cars unlocked inside their garages or their house doors unlocked overnight.
My head just wants to explode. I couldn't sleep if I did any of that.
I’m staring at my car with the key locked inside in the cupholder and no number of presses on the door handles will wake it. The mobile key on my phone isn’t working and neither is the app. Customer care says there is a technical problem and they are working on it.Oh yeah I forgot about that feature! I guess Lucid staff already took it seriously.
With two people, pushing on both front door handles simultaneously woke the car.I’m staring at my car with the key locked inside in the cupholder and no number of presses on the door handles will wake it. The mobile key on my phone isn’t working and neither is the app. Customer care says there is a technical problem and they are working on it.
I know there are differences of opinion on this, but from my perspective the car should never lock with the keyfob inside. I don’t care if they steal something, even the car, that would be less irritating than being locked out.
At least make the feature user selected.
Did you try the key card? It should always be kept in your wallet just in case this situation arises.I’m staring at my car with the key locked inside in the cupholder and no number of presses on the door handles will wake it. The mobile key on my phone isn’t working and neither is the app. Customer care says there is a technical problem and they are working on it.
I know there are differences of opinion on this, but from my perspective the car should never lock with the keyfob inside. I don’t care if they steal something, even the car, that would be less irritating than being locked out.
At least make the feature user selected.
I appreciate your response. Leaving my key fob in the car was clearly user error. If that’s what you mean.I would encourage all owners reading this thread please become familiar with how to lock and unlock your car. Pretty much every situation noted here is a case of user error. I created a video a while back on the various types of locking and unlocking, and the manual is also very clear.
No need for fob, just keycard. I keep mine in my wallet at all times.I appreciate your response. Leaving my key fob in the car was clearly user error. If that’s what you mean.
Beyond that it was all the vehicle and the Lucid network’s fault. Everyone can say you should have prepared for this by keeping extra fobs and keycards handy. But if either the car or Lucid network functioned correctly I wouldn’t have to do that.
Customer care was very polite and felt bad that they couldn’t help.
The mobile key on my phone isn’t working and neither is the app. Customer care says there is a technical problem and they are working on it.
Correct. The mobile key does not require any internet connectivity as it just uses Bluetooth and location services on your phone.It's odd that the digital key did not work. My digital key worked without issue despite the server for the app being down. The digital key is a direct to car Bluetooth signal. In fact I only use digital key. I never carry the fob.
And, to tag on here, if you have your mobile key set up and you leave your phone in the car, a simple press of the door handle will unlock it.Correct. The mobile key does not require any internet connectivity as it just uses Bluetooth and location services on your phone.
@cabood you may not have mobile key set up. When you do, do you hit unlock on the app or does it unlock automatically? If the former, you don’t have mobile key set up.
I’m staring at my car with the key locked inside in the cupholder and no number of presses on the door handles will wake it. The mobile key on my phone isn’t working and neither is the app. Customer care says there is a technical problem and they are working on it.
I know there are differences of opinion on this, but from my perspective the car should never lock with the keyfob inside. I don’t care if they steal something, even the car, that would be less irritating than being locked out.
At least make the feature user selected.