I am lookin for a quality Lemon Law attorney in CA. I have filed a claim through BBB AUTO LINE in September regarding issues with charging.
Of the 17 instances of charging problems, 2 were shock & tilt issues with home charging, 1 was a local failure to "initiate charge". Local refers to a short distance of driving to get to charging station. The remaining 14 instances of charging issues were done during long trips between 100 and 1,000 miles. The vehicle has been to four Service Centers - Millbrae, CA, Scottsdale, AZ, Seattle, WA and the Torrance, CA. The Seattle Service Center had to replace the "Charge Port Emergency Release Assembly" for the broken charge port emergency release cable that had been used twice to release the nozzle from the car after charging.
Most common problem is getting "Authentication Error" shown on the car dash, but the Electrify America (EA) station will show various messages at that point. All have occurred at EA stations except one that was at a ChargePoint location.
Lucid blames every instance on Electrify America. They won't test it in a manner to replicate the state of the vehicle when I have encountered the problems! I even drove to the Torrance Service Center in hopes that the 77 mile drive would be enough mileage to get a charging error, but they refused to do so. Instead they "ran some diagnostics", charged the vehicle on premises and then took it to an EA station where it initiated a charge properly. Does anyone have experience with a CA Lemon Law attorney? Does anyone have any thoughts on what might be happening with the car on these long distance charging failures?
Of the 17 instances of charging problems, 2 were shock & tilt issues with home charging, 1 was a local failure to "initiate charge". Local refers to a short distance of driving to get to charging station. The remaining 14 instances of charging issues were done during long trips between 100 and 1,000 miles. The vehicle has been to four Service Centers - Millbrae, CA, Scottsdale, AZ, Seattle, WA and the Torrance, CA. The Seattle Service Center had to replace the "Charge Port Emergency Release Assembly" for the broken charge port emergency release cable that had been used twice to release the nozzle from the car after charging.
Most common problem is getting "Authentication Error" shown on the car dash, but the Electrify America (EA) station will show various messages at that point. All have occurred at EA stations except one that was at a ChargePoint location.
Lucid blames every instance on Electrify America. They won't test it in a manner to replicate the state of the vehicle when I have encountered the problems! I even drove to the Torrance Service Center in hopes that the 77 mile drive would be enough mileage to get a charging error, but they refused to do so. Instead they "ran some diagnostics", charged the vehicle on premises and then took it to an EA station where it initiated a charge properly. Does anyone have experience with a CA Lemon Law attorney? Does anyone have any thoughts on what might be happening with the car on these long distance charging failures?