- Joined
- Aug 23, 2020
- Messages
- 2,995
- Location
- Paradise Valley, AZ
- Cars
- Lucid GT
- Referral Code
- K9WIJHB0
I find that Lucid takes all of my concerns seriously even when I think it is just a software bug. I do worry about sending them off to chase something that may not be a real problem. If something does not sound right or work like it should, there is nothing wrong with bringing it up to service and asking them to verify it. My experience with Lucid service is that they go well beyond my expectations to take care of my car.After taxes and fees, I'm coming from a $20k Mazda3 to a $100k Lucid so there's a ginormous gap in my knowledge and expectations in a luxury car. I often find myself debating whether the things I want to bring up are "entitled" or "reasonably unacceptable for a car this price". If I notice something unusual, then I just ask to see if it's a problem. I'm also just being careful because I don't want a problem (if it is a problem) to worsen but if it's normal across the other Airs then I'll just accept it. I don't think Lucid is deliberately trying to lie or run away from issues or purposely making an inferior product