Hi, everyone.
My name is Marqie Carter-Rivaldo. I manage the Voice of the Customer program at Lucid, reporting up to Len Devanna (
@Firstto520). I have been a member of this forum since November and thought this would be a great time to finally introduce myself. I am what some would call a Lucid veteran, having joined the company back in 2016 when we were still Atieva, hence my forum handle.
A big part of my job is scouring the online places where our customers aggregate to share their experiences about Lucid. I then funnel these insights and sentiments back into the organization for awareness and potential action. I spend a great deal of my time on this forum every working day, and I’ve gotten a sense of what motivates many of you over the last eight months. I am deeply appreciative of your passion for Lucid and of the community that you have created.
With this introduction, my role remains that of a listener and an observer. As always, your SA, DA, or Customer Care rep remains your go-to resource for information and issue resolution.
Keep sharing, and thank you!
Marqie