I’m going to join the
@hmp10 bamdwagon a little bit here. A post appeared online from someone who visited the Gravity in Boston over the weekend. Apparently, they asked the salesperson if the car would come with NACS, and the salesperson was unsure because they lacked access to the SC network. This lead the person posting online that the car won’t come with NACS when someone asked the question.
It’s a bit concerning that Lucid has confirmed that the car will have a native NACS port, yet the message hasn’t been communicated to the sales team. Sales staff and Customer Care should have been provided with a cheat sheet to answer questions on November 6th in preparation for orders opening on November 7th. If Lucid can charge $95K+ for a car and yet salespeople can’t provide basic answers, that’s quite poor, especially when trying to build upon your brand. It presents itself like the left hand isn’t talking to the right,
This behavior is more like a model announcement where things are still being ironed out than an actual model launch where things should be locked and loaded. Cars don’t necessarily have to be in stores. People can wait if they need to see the car before ordering. However, Lucid staff should be in a position to answer questions accurately when someone is ready to order.