Electrify America charging free?

[Brown Eyes]

I called lucid support and they told me it was 1000KwH or 2 years whichever came first...Never saw the 1,000kwh listed anywhere on the site, am I the only one who never saw that?

There must be different levels of free charging. I checked my purchase agreement and the app. I wasn't limited to 1000 kwh. The app correctly states that I have three years, unlimited energy, with power level up to 350 kW.

 

[mikecronis]

Good evening,

Did the "pending charge" disappear? Or, did you have to call Lucid?

Still "Pending" as of just now. I'll let everyone know when it drops off, and how much. My original charge seemed to be $10.84.. or $0.00
When I asked Lucid's Customer Service, if charging was free or not based on my VIN, they weren't sure, which is a fun adventure.

 

[mikecronis]

There must be different levels of free charging. I checked my purchase agreement and the app. I wasn't limited to 1000 kwh. The app correctly states that I have three years, unlimited energy, with power level up to 350 kW.

I think so. The Electrify America had 3 different types of chargers. One was 50 kWh, many were 150 kWh, and two were 350 kWh "Hyper Charge". This seems sort of like, Regular, Plus, and Premium gas (ha). Anyway, they had different costs for each. I chose the Bourgeoisie 350 kWh rate (at $0.58 per kWh!) as an experiment to see how fast it would "ramp up" as it was my first time charging. Sadly, I only got 64 kWh. Of all the cars in-line (about 10) I was getting the "fastest rate". The Mach-E I believe can go about 220 kWh but he was only getting 48 kWh for the 10 minutes I was there. I think he was about "half full".

 

[mikecronis]

UPDATE !!!

I was not charged at EA.

The Pending Charge on my checking account is finished, sometime within the last 4 hours. Gone.
I was not charged the $10.84 either (or thereabouts for the Electrify America charge) and the $50 deposit was returned to me.

Hypothesis:

Since nothing is free, Lucid must still be maintaining some contractual agreement with Electrify America that they'll pay for it (or something, there could be some sort of interesting contract between Lucid and EA.. one could only guess. Perhaps Lucid pays at-cost (in my case for where I'm at, $0.17 / kWh) in exchange for publicity and people "getting use to the EA brand? Either that or EA fronts the cost "just for Lucid".. for now. How long?

Calling and asking Customer Service resulted in some surprise and "Wow, that's amazing!" Um.. "So when will we be charged in the future?" "We don't know!" I see. Someone does. Someone made that contract with EA. A few folks probably know. Peter R. knows, and probably Gagan Dhingra, Marc Winterhoff, Eric Bach, Steven David, Gale Halsey, Derek Jenkins, or Emad Dlala.

Honestly, the cost of $0.58 / kWh is daunting, as a full charge of my 118 kW would be $68.44 if I was dead-zero and the rate of 64 kW/h would take probably 2 hours (variable charge speeds at different percentages, etc.) Something to think about in the future, but filling up my Supercharged C6 Corvette would have been the same price for only 320 miles. I call this a win.

 

[EZEVDriver]

UPDATE !!!

I was not charged at EA.

The Pending Charge on my checking account is finished, sometime within the last 4 hours. Gone.
I was not charged the $10.84 either (or thereabouts for the Electrify America charge) and the $50 deposit was returned to me.

From Customer Service yesterday, when I inquired about the pending $50 EA charge that didn't correspond to the receipt of $0:

 

[mikecronis]

From Customer Service yesterday, when I inquired about the pending $50 EA charge that didn't correspond to the receipt of $0:
View attachment 26612

Customer Service seems to be a mixed-bag of knowledge. I get varying levels of quality. One guy just laughed and said it was "crazy". I like you get a mustard text bubble though, but I can agree with the statement, as that's my results. It was almost exactly 5 days hold for me as well. I honestly expected to pay the ten bucks but I didn't somehow, my 3 years for the VIN are up.

 

[Negan1000]

First EA charging session after providing credit card for idle fees. They placd a $50 hold on the credit card for the session. Waiting to verify that the hold is lifted.

 

[Buffalo Bob]

Good evening,

Did the "pending charge" disappear? Or, did you have to call Lucid?

For those of you concerned about that pending $50 'Lucid Inc EV Charging' transaction that posted to your Lucid Wallet card, I'm happy to report that my charge disappeared from my account this morning. It took quite a while, as it was originally charged at dark-thirty in the morning of 02/07/25, but that's no big surprise when a pre-authorization is not followed by an actual charge.

 

[Spin Doctor]

UPDATE !!!

I was not charged at EA.

The Pending Charge on my checking account is finished, sometime within the last 4 hours. Gone.
I was not charged the $10.84 either (or thereabouts for the Electrify America charge) and the $50 deposit was returned to me.

Hypothesis:

Since nothing is free, Lucid must still be maintaining some contractual agreement with Electrify America that they'll pay for it (or something, there could be some sort of interesting contract between Lucid and EA.. one could only guess. Perhaps Lucid pays at-cost (in my case for where I'm at, $0.17 / kWh) in exchange for publicity and people "getting use to the EA brand? Either that or EA fronts the cost "just for Lucid".. for now. How long?

Calling and asking Customer Service resulted in some surprise and "Wow, that's amazing!" Um.. "So when will we be charged in the future?" "We don't know!" I see. Someone does. Someone made that contract with EA. A few folks probably know. Peter R. knows, and probably Gagan Dhingra, Marc Winterhoff, Eric Bach, Steven David, Gale Halsey, Derek Jenkins, or Emad Dlala.

Honestly, the cost of $0.58 / kWh is daunting, as a full charge of my 118 kW would be $68.44 if I was dead-zero and the rate of 64 kW/h would take probably 2 hours (variable charge speeds at different percentages, etc.) Something to think about in the future, but filling up my Supercharged C6 Corvette would have been the same price for only 320 miles. I call this a win.

I don't want to derail the thread, but you should see much more than 64kW under more ideal conditions. In this case ...

1 - 38F outside and 15 mins preconditioning means the pack will have been pretty chilly still. IIRC when navigating on a route with charging stops, the car starts to precondition 45 mins in advance?
2 - Check my math, but if you spent $10.84 at $0.58 / kWh, you put in 18.65kWh. Which is 16% of your 118kW battery. So you started charging at 64%?

With a nice warm battery and at lower initial charge percentage, you'll see much higher numbers. I've only seen over 300kW once, but I've seen initial rates of between 180 and 220 quite often.

Also worth noting that many (most?) of the EA "Hyper" 350kW units actually share the 350kW between two stalls. So if there's someone else charging, you're going to split the 350kW between you. Given the choice of a shared 350 and a regular 150 I'll often take the 150; with our architecture you get around 180kW from them initially.

hth and again apologies for derailing the thread

 

[segbrk]

Honestly, the cost of $0.58 / kWh is daunting, as a full charge of my 118 kW would be $68.44 if I was dead-zero and the rate of 64 kW/h would take probably 2 hours (variable charge speeds at different percentages, etc.) Something to think about in the future, but filling up my Supercharged C6 Corvette would have been the same price for only 320 miles. I call this a win.

This doesn't match up with most real world experiences. You should expect, regardless of your trim, charging from about e.g. 10% to 80% on a road trip to take about 20-30 minutes. I'd say 40-45 minutes if you're going 90% and beyond. Doesn't really matter if it's a 150kW charger or a 350kW, the average with Lucid's charging curve is pretty close to the same. 10% - 90% means 80% of your 118kWh pack, so 94.4kWh. At $0.58/kWh you're looking at about 50 bucks for a "basically full" road trip fillup. My old Mercedes would be between about $60-80 for a "basically full" (around 1/4 tank to full) road trip fillup.

 

[Buffalo Bob]

This doesn't match up with most real world experiences. You should expect, regardless of your trim, charging from about e.g. 10% to 80% on a road trip to take about 20-30 minutes. I'd say 40-45 minutes if you're going 90% and beyond. Doesn't really matter if it's a 150kW charger or a 350kW, the average with Lucid's charging curve is pretty close to the same. 10% - 90% means 80% of your 118kWh pack, so 94.4kWh. At $0.58/kWh you're looking at about 50 bucks for a "basically full" road trip fillup. My old Mercedes would be between about $60-80 for a "basically full" (around 1/4 tank to full) road trip fillup.

Charging from 10% to 80% in only 20-30 minutes might be a reasonable time expectation for a Grand Touring or a Dream Edition, but you should not expect that with a Pure or Touring. There are clear capability differences built into the first set of trims vs. the second. I think about 30-40 minutes is a more reasonable expectation for the latter group.

 

[Amster]

I have an older Grand Touring. My standard charge time for 15% to 80% is 35 to 40 minutes at EA. I guess the new ones are quicker.

 

[segbrk]

Charging from 10% to 80% in only 20-30 minutes might be a reasonable time expectation for a Grand Touring or a Dream Edition, but you should not expect that with a Pure or Touring. There are clear capability differences built into the first set of trims vs. the second. I think about 30-40 minutes is a more reasonable expectation for the latter group.

I drive a Touring. Remember, it's a smaller battery pack. The slightly lower charging rate and the smaller pack line up to make it still about the same. 20-30 minutes is exactly my experience.

 

[Buffalo Bob]

I drive a Touring. Remember, it's a smaller battery pack. The slightly lower charging rate and the smaller pack line up to make it still about the same. 20-30 minutes is exactly my experience.

I have a '23 Pure AWD, which has exactly the same battery and charging infrastructure as a Touring. Over the course of 13k miles, I have charged exclusively with EA, have always preconditioned, and I split my time between two cities in such a manner that it's always summer. I have never gotten anywhere near 30 minutes, and have only squeaked below 35 minutes a handful of times. You must have some bad ass chargers in Virginia! Hopefully, a few other owners will weigh in.

 

[mikecronis]

I don't want to derail the thread, but you should see much more than 64kW under more ideal conditions. In this case ...

1 - 38F outside and 15 mins preconditioning means the pack will have been pretty chilly still. IIRC when navigating on a route with charging stops, the car starts to precondition 45 mins in advance?
2 - Check my math, but if you spent $10.84 at $0.58 / kWh, you put in 18.65kWh. Which is 16% of your 118kW battery. So you started charging at 64%?

With a nice warm battery and at lower initial charge percentage, you'll see much higher numbers. I've only seen over 300kW once, but I've seen initial rates of between 180 and 220 quite often.

Also worth noting that many (most?) of the EA "Hyper" 350kW units actually share the 350kW between two stalls. So if there's someone else charging, you're going to split the 350kW between you. Given the choice of a shared 350 and a regular 150 I'll often take the 150; with our architecture you get around 180kW from them initially.

hth and again apologies for derailing the thread

1. I preconditioned for about 30 minutes.
2. Yes, I started at 64%. I normally only charge to 70% at home for battery longevity. In this case, however, as an experiment, I charged up to 80% "Daily Charge".

All the vehicles there were charging at slower rates, under 50 kWh, but this has been a complaint with this sole EA station for 2 years; I was fortunate at 64 kWh.

Good call, Spin Doctor!

 

[mikecronis]

This doesn't match up with most real world experiences. You should expect, regardless of your trim, charging from about e.g. 10% to 80% on a road trip to take about 20-30 minutes. I'd say 40-45 minutes if you're going 90% and beyond. Doesn't really matter if it's a 150kW charger or a 350kW, the average with Lucid's charging curve is pretty close to the same. 10% - 90% means 80% of your 118kWh pack, so 94.4kWh. At $0.58/kWh you're looking at about 50 bucks for a "basically full" road trip fillup. My old Mercedes would be between about $60-80 for a "basically full" (around 1/4 tank to full) road trip fillup.

Agreed. I made an example of "dead zero" (or near dead-zero), but yes, you should probably be looking for a station by 20%.

I had once driven my 2014 Cadillac ELR (made in 2013) on electric-only because the 12v was too weak to turn over the small engine and it was -19 deg. F so I had driven to dead-zero and rolled into the parking spot at like 1 mph before I could get a portable jump-starter. The battery pack ended up really not liking this. I had several dead cells shortly after.

 

[AndyMan]

It's been 96 hours. Still $50 pending charge. Taking bets on how many days. Hopefully, Electrify America can validate the charge station's well-being and return the deposit! Maybe they'll fix this charger to provide 350 kWh instead of the 64 kWh I got? Time will tell. Honestly, someone hard-up at a WalMart may not have the fifty bucks as ready cash and would be a burden to them, I'd say.

LUCID INC* EV CHARGI -$50.00 PENDING 02/06/2025

I have 2 pending $50 charges. One is 2/11 and other is today 2/18. It has been 7 days already. How long it will disappear?

 

[Negan1000]

I have 2 pending $50 charges. One is 2/11 and other is today 2/18. It has been 7 days already. How long it will disappear?

Mine dropped off in a week.

 

[mikecronis]

Approximately 5 days for me, but for some reason holidays seem to affect the transaction.
Pending charge was 02/06/2025 and it just disappeared 02/11/2025. I suspect some banks don't process pending charges right away after the hold has been released.
I had one bank "back in the day", I believe it was Ent Federal Credit Union, that held on to a pending charge for 2 weeks.

 

[Buffalo Bob]

I have 2 pending $50 charges. One is 2/11 and other is today 2/18. It has been 7 days already. How long it will disappear?

Look closely. Did you charge again today, or Is the second transaction a pending $50 credit, and not a charge? God knows why they do that, but they do. It'll just go away too. Just like the charge did.