RESOLVED NEW Lucid App means NO MORE CHARGING history or 'free status' dates displayed

[chris]

So under the original old Lucid app, I was able to see a monthly history on how many times I charged and how many kWh I charged per month. It also clearly stated how long I had remaining until my 'free' charging expired, Until July 7, 2026 in my case.

At any rate, all that data and proof of 'free charging' on the newest iteration of my Lucid app is gone. I can't seem to find it.

Am I looking in the wrong place?

What happens when I try to charge? Since I was required to add a credit card (under the old app still mind you), does this mean Lucid removed my free charging plan before they were supposed to?

Has anyone with free charging charged since the app update?

Anywhere to find the charging history now?

 

[efesese]

Your free charging plan is under “Service Summary” in “Charging” and once you’re in charging history click on the arrows next to the month on the top of the page to look at your history, it’s all there

 

[chris]

Alright. Found it. Thanks

 

[Ledmi]

I am a new owners of an Air Touring that I just bought with 6,000 miles on it. I don’t see the charging history since I am the new owner but I still see the history of the original owners. I even have a new Lucid phase 2 charger at home and I see nothing about home or public charging. I called the Lucid service and I was told « that charging history is only available for original owners » even I have been told the opposite before buying. I even ask to pay a annual fee to have this, and answer was NO.

Is this ring a bell to someone else ??? Any solutions or infos
Thank you, Michel

 

[segbrk]

I am a new owners of an Air Touring that I just bought with 6,000 miles on it. I don’t see the charging history since I am the new owner but I still see the history of the original owners. I even have a new Lucid phase 2 charger at home and I see nothing about home or public charging. I called the Lucid service and I was told « that charging history is only available for original owners » even I have been told the opposite before buying. I even ask to pay a annual fee to have this, and answer was NO.

Is this ring a bell to someone else ??? Any solutions or infos
Thank you, Michel

The charging history Lucid records is only what is billed to/through Lucid. Only EA ever shows up, and only if you're using Lucid's charging subscription vs paying EA directly.