So does it mean that if I do NOT have a credit card on file in my Lucid Wallet online by 2/5/25, Lucid will cancel my complimentary charging even though it’s not supposed to expire til 12/2026?
It will not be canceled, but you won't be able to use the complimentary charging until you enter a credit card into Lucid Wallet.
That doesn't appear to be the case?
You would've received this email only if you are not enrolled in a current 1-, 2-, or 3-year complimentary charging plan. Your purchase or leasing agreement will indicate the plan your car was enrolled in.
Is your 1-year enrollment indicated in your purchase or lease agreement?
Yes. And it was active in my app with an expiration date of July 2025.
States exactly when mine will end, maybe some of the emails did not accurately portray this. May just be an error and not that your charging plans will end Feb 5
If an email specifies Feb. 5, it means that a vehicle is not currently enrolled in a 1-, 2-year, or 3-year complimentary plan or one that is scheduled to expire before the 2/5 date.
We are planning competitive subscriptions with discounted charge rates for Lucid Air customers later this year. If a customer chooses to, they can download the EA app and subscribe to the Pass+ plan, in which case be sure to activate the charging via EA mobile app before plugging in the vehicle.
My previous app showed that my plan was to expire May 2025 which is one year from my original lease date in May 2024. However, I now received the email stating Feb. 5th as my end date. Why has the end date changed? Thanks for the help.
Read the email more closely. It should say your free idle fees are ending February 5th. If not, you may have been flagged for the wrong email.
Here is the text of my email below:
I saw the same thing last night and I enrolled anyway. It asked me for a credit card, which I added. Interestingly, this was not reflected in my Lucid Wallet, where I later added the card information as well.
