EA Megathread

[j4gates]

I received the email that states free charging ends 5 February, but my order info in the financial documents shows that I have the EA promotion. Delivery date was 31 March 2024. Any way to fix this?

 

[mcr16]

I received the email that states free charging ends 5 February, but my order info in the financial documents shows that I have the EA promotion. Delivery date was 31 March 2024. Any way to fix this?

View attachment 26265View attachment 26266

Your purchase or lease agreement will indicate whether your vehicle was enrolled in a complimentary plan and what the terms are. If you feel as if a mistake has been made, please contact Customer Care.

 

[larrycpa]

If I remember correctly, my Pure did not come with any Lucid sponsored charging, and my paperwork does not refer to any. However, I did get free charging the few times I needed it from a promo from EA which was 1 year of 1000 KW. I only charged 2 times, so I am nowhere near my limit, and I guess EA is allowed to change the deal if they see fit. My app used to show the 1 year, now it doesn't.
For my usage not a big deal, but I can see it effecting others greatly. I have a municipal Level 3 charger walking distance from one of my homes and it is less than half of the EA price, so I can always use that to top off if I need it.

 

[djstone713]

Same issue. Responded with email. I have screenshots that I have 1 year unlimited charging.

Hope to get more info. soon.