- Joined
- Dec 1, 2021
- Messages
- 67
- Reaction score
- 31
- Cars
- Audi Etron
- Air DE Number
- 087
I've had the complete opposite experience with Lucid. They have been responsive, communicative, and prompt.
Granted, I haven't always liked what they have had to say. But I can separate my personal disappointment from my experience.
My VIN was assigned in mid November. I took delivery in late December. I've had my fair share of commonly-discussed software issues, all of which have been promptly addressed by Lucid (I get calls or emails in a lightning-fast speed). Ultimately, we all bought $180k software packages. They will have glitches. But overall, my experience has been favorable.
Granted, I haven't always liked what they have had to say. But I can separate my personal disappointment from my experience.
My VIN was assigned in mid November. I took delivery in late December. I've had my fair share of commonly-discussed software issues, all of which have been promptly addressed by Lucid (I get calls or emails in a lightning-fast speed). Ultimately, we all bought $180k software packages. They will have glitches. But overall, my experience has been favorable.