service

Got a "Suspension Control Fault". Called Customer service. First one sounded like an outsourced agent and had no idea what to do and sounded BSing his way out. Telling me to wait and just call back tomorrow... Im not gonna leave my car here at a shopping area open parking lot! Called again and...

I had taken delivery of my Air GT back in Oct '22 and a few days later i noticed a manufacturing defect, and reported it back to Lucid customer care. One person from Lucid's remote service team visited me and acknowledged that there is an issue which will require parts to be ordered and will be...

I have had my AGT for 6 months now and have 4000 miles on it. When I ordered the car almost 2 years ago I felt I had a pretty good idea of what I was getting into and for the most part it is about what I would expect. My daily driver is a 2022 Model Y performance so that is my reference point...

If your steering wheel happens to be "squeaky", call Lucid and get it replaced. FINALLY had the technician come out and swap my wheel and it's a world of difference. Almost everything on the wheel has been tightened up (scroll wheels and their respective buttons) and no more squeak. It's dead...

I've had the unfortunate luck of having quite a few issues with my vehicle and was curious regarding other forum member's service experience. I recently raised up some fairly negative feedback via the customer service chain. As far as "premium" car customer service goes, I have a few...