Personally, I’m very disappointed with LUCID customer service. This company is heading to bankruptcy; their stocks keep plunging, all their cars had been recalled, cannot deliver any cars at all. But the worst is the communication. You can never get an straight answer from them. I had my VIN assigned, was told my car was ready to be shipped by end of month after final quality control and know I just found out that the car is not even built yet, cannot tell me where my car is or when it will be finished never the less when I will have a car. My lease was up and I extended a couple of months and need to return car tomorrow. My DA says a manager is going to call me to try to resolve the problem but no one gets back to me. It has become a big nightmare. I’m thinking of cancelling like most people in this forum. I think that for every new reservation they get, 5 cancellations come in. If they don’t put their sh*** together and start being straight forward with their clients; there is no way for this car manufacturer to succeed. Imaging paying a $150k for a car that will not be produced anymore and you will never be able to get replacement parts for it. God help you not to have an accident because then you are going to be real screw up. It’s very sad, the product is good; the way the company is been run is horrible.
