That's what I was going to ask: In terms of the changes did they actually now add in more restrictions to cover themselves against future complaints, however minor?
When modifying written documents producing a “Redlined document” is a widespread standard. To quote Google AI summary
“Essentially, it's a way to visually represent revisions made to a document, making it clear what has been changed. “
In other words it is considered the gold standard in the process of revising legal documents in a way that all parties may better understand.
Of course the new words chosen may be more precise or less precise.
It communicates and facilitates.
Of course our whole website is dedicated to doing that.
Unfortunately without a redline document we are back in a realm of interpretation and speculation.
Most important, no matter whatever they do unilaterally, their changes without your agreement have very limited legal standing if used to penalize you.
For example since curb rash on wheels was not a listed excess wear, they would have to argue it fell under some other broader category like ‘scratch ‘. Further to curb rash, since they provided a curb rash warning system, you could argue back ‘their system failed’.
Of course we and they all want to avoid such discourse. At the end of the day we are all counting on good will.
