Lease return excess wear & tear

[jbawden]

The condescension is just simply wow!
You do realize you’re talking about real people with real issues, right? People aren’t asking for ‘personal apologies’—they’re expecting fair treatment and transparency from a company they trusted with a high-end purchase. Calling legitimate complaints ‘entitled’ is a lazy way to dismiss concerns that you personally don’t share. If your experience has been perfect, great—just don’t use it as a weapon to belittle others who haven’t been as fortunate.

I find the original premise of the thread fascinating and relevant to all lessees. I'm following with great interest, in fact. Where have I belittled legitimate complaints?? My comments are about the pervasive sense of entitlement over the resolution/implementation myriad issues on this forum, not just in this thread. Thankfully most members/mods have embraced the idea that they can be a "luxury buyer" and also remain grounded in conflict resolution.

 

[L-Dude]

The condescension is just simply wow!
You do realize you’re talking about real people with real issues, right? People aren’t asking for ‘personal apologies’—they’re expecting fair treatment and transparency from a company they trusted with a high-end purchase. Calling legitimate complaints ‘entitled’ is a lazy way to dismiss concerns that you personally don’t share. If your experience has been perfect, great—just don’t use it as a weapon to belittle others who haven’t been as fortunate.

Off topic: are you any relation to BenSeattle?

 

[BenTexas]

Off topic: are you any relation to BenSeattle?

No relation.