Tired of lack of Android support

[gavram]

I'm really getting tired of the lack of Android support by Lucid, whether it be no Android Auto or the new app experiences being released for iOS only with Android coming "in early 2025" with no date specified. When is early...Jan? Feb? March? April? Is this the same timing as AA being available in late Fall? I get that AA is in testing, but it's been the better part of a year since CarPlay was released.

Lucid is choosing not to prioritize Android, which is their right to do, but after 2 years of ownership I'm not interested in continuing to prioritize investing in an ongoing 2nd tier user experience, or recommending others do so.

 

[borski]

I'm really getting tired of the lack of Android support by Lucid, whether it be no Android Auto or the new app experiences being released for iOS only with Android coming "in early 2025" with no date specified. When is early...Jan? Feb? March? April? Is this the same timing as AA being available in late Fall? I get that AA is in testing, but it's been the better part of a year since CarPlay was released.

Lucid is choosing not to prioritize Android, which is their right to do, but after 2 years of ownership I'm not interested in continuing to prioritize investing in an ongoing 2nd tier user experience, or recommending others do so.

When has Lucid ever said they are choosing not to prioritize Android? Also, AA and the app are not the same at all; conflating them is a mistake.

I understand your frustration; I do. But please keep in mind that AA and the app are separate issues.

 

[hydbob]

Nothing in the new app is different for now. Functionally they are the same, for now. No point in getting upset over nothing, for now

 

[Bobby]

I'm really getting tired of the lack of Android support by Lucid, whether it be no Android Auto or the new app experiences being released for iOS only with Android coming "in early 2025" with no date specified. When is early...Jan? Feb? March? April? Is this the same timing as AA being available in late Fall? I get that AA is in testing, but it's been the better part of a year since CarPlay was released.

Lucid is choosing not to prioritize Android, which is their right to do, but after 2 years of ownership I'm not interested in continuing to prioritize investing in an ongoing 2nd tier user experience, or recommending others do so.

If android auto is super important to you, you can get the carlinkit device mentioned elsewhere on this forum. Yes, it is not native and that is annoying, but it satisfies your goal. Meanwhile, android has an app… it’s not like there is nothing…the new iOS app looks very nice but, other than retaining the last known tire pressure, introduces no new features at this time.

 

[Deathlyshiv]

Once the software update for the car rolls out to control heated seats/steering wheel, etc, the discrepancy will be more annoying since iPhone users will be able to turn those on remotely.

 

[Halodde]

As an Android User I can understand how you feel. I guess, as many people here have said, we really don't know what goes into getting Android auto in the car or better app functionality for Android users etc. So although I kind of feel similarly to you in being disappointed with lucid, I think it's more fair to say I'm just disappointed in the entire situation related to Android phones and lucid. I don't know if Lucid didn't prioritize them as you said. It wouldn't surprise me if that was the case because there are more iPhone users than Android users. So while disappointing, that's understandable.

I heard a long time ago that experience is what you got when you didn't get what you wanted. In this case, this experience has educated me on not making a large purchase decision based off future promises.

To clarify, I'm not sorry I bought the car. I am just disappointed that it's taking a ridiculously long time for a future that I was anticipating much sooner.

 

[borski]

As an Android User I can understand how you feel. I guess, as many people here have said, we really don't know what goes into getting Android auto in the car or better app functionality for Android users etc. So although I kind of feel similarly to you in being disappointed with lucid, I think it's more fair to say I'm just disappointed in the entire situation related to Android phones and lucid. I don't know if Lucid didn't prioritize them as you said. It wouldn't surprise me if that was the case because there are more iPhone users than Android users. So while disappointing, that's understandable.

I heard a long time ago that experience is what you got when you didn't get what you wanted. In this case, this experience has educated me on not making a large purchase decision based off future promises.

To clarify, I'm not sorry I bought the car. I am just disappointed that it's taking a ridiculously long time for a future that I was anticipating much sooner.

And *this*, I completely agree with. This is a reasonable read of the situation.

 

[Halodde]

And *this*, I completely agree with. This is a reasonable read of the situation.

TYVM @borski Would you mind having a conversation with my wife?

 

[MacBain00]

And *this*, I completely agree with. This is a reasonable read of the situation.

I think this is a fair read if Lucid didn't continue to miss their own deadlines for releases. Their sales and services people all say they don't have more information other than what they are told at their weekly meetings. And somehow, they are constantly being told it's right around the corner. While it's not a must have feature, combining the various UI design decisions leads to a want for AA.

Communication is key and meeting self-selected deadlines is important. Setting expectations and then continuously missing them just leads to a poor end user experience. It tends to be true that that higher income tends to lean Apple and Lucid is currently a premium purchase so it makes sense to prioritize these releases. But Lucid needs to scale to survive and scale means lower cost cars. As they slowly go down the pricing scale, the more a seemless end-user experience matters. The low to mid tier consumer base doesn't have the time nor the patience to deal with this and it'll limit adoption. If the first experience is poor, then getting them to look at Lucid in the future becomes that much harder.

I love driving this car. I think almost everyone car agree on that. I want them to be successful, but I'm glad I leased instead of buying this car.

 

[jbawden]

Android user here, but I largely gave up on the app as a reliable means to interact with the car. My wife is an iPhone user and primary driver and she too finds the app of low value, so we'll see if things improve for her. I'm just happy that the car usually unlocks when I walk up (with my phone in my pocket), the audio system often works, and the car is a dream to spend time behind the wheel. Count me dubious on major updates and new integrations, it's not something Lucid has done well in my short experience.

 

[gavram]

When has Lucid ever said they are choosing not to prioritize Android? Also, AA and the app are not the same at all; conflating them is a mistake.

I understand your frustration; I do. But please keep in mind that AA and the app are separate issues.

Of course they're separate issues, but I disagree that conflating them is a mistake or seen as not a reasonable take. I also didn't write that Lucid said they are choosing not to prioritize, I just wrote that they aren't prioritizing.

No AA after being a listed as a feature when I purchased 2 years ago, CarPlay now being available for the better part of a year with AA just now going through cert, and new app features announced today for release on iOS with vague Android release timing, is what I'm pointing to as evidence of not prioritizing.

I just don't think it's okay to be taking years to figure out Android integration, particularly when it's widely available on other platforms & announced as being part of the Lucid experience.

 

[tmilone103]

Of course they're separate issues, but I disagree that conflating them is a mistake or seen as not a reasonable take. I also didn't write that Lucid said they are choosing not to prioritize, I just wrote that they aren't prioritizing.

No AA after being a listed as a feature when I purchased 2 years ago, CarPlay now being available for the better part of a year with AA just now going through cert, and new app features announced today for release on iOS with vague Android release timing, is what I'm pointing to as evidence of not prioritizing.

I just don't think it's okay to be taking years to figure out Android integration, particularly when it's widely available on other platforms & announced as being part of the Lucid experience.

I agree and I am also started to get annoyed. What is worse is that the car operating system is Android so why focus so much on Apple? Or better yet work on both platforms and release updates when both are available together like most other apps.

 

[HC_79]

I understand why people perceive Android users as being ignored, but I’m certain that’s not Lucid’s intention.

Perhaps the disparity in the number of Apple and Android owners influenced the prioritization of Apple’s products. As suggested by others, it’s possible that Lucid just faces more challenges in working with Google.

 

[Pragmatic]

But why release what appears to be a meaningless App update for Apple. Since it sounds like its minor why not hold off until the Android version is ready and release both at the same ti.e.

 

[Sandvinsd]

My wife is an iPhone user and primary driver and she too finds the app of low value, so we'll see if things improve for her.

I also find the app of low value.

 

[borski]

I think this is a fair read if Lucid didn't continue to miss their own deadlines for releases. Their sales and services people all say they don't have more information other than what they are told at their weekly meetings. And somehow, they are constantly being told it's right around the corner. While it's not a must have feature, combining the various UI design decisions leads to a want for AA.

Communication is key and meeting self-selected deadlines is important. Setting expectations and then continuously missing them just leads to a poor end user experience. It tends to be true that that higher income tends to lean Apple and Lucid is currently a premium purchase so it makes sense to prioritize these releases. But Lucid needs to scale to survive and scale means lower cost cars. As they slowly go down the pricing scale, the more a seemless end-user experience matters. The low to mid tier consumer base doesn't have the time nor the patience to deal with this and it'll limit adoption. If the first experience is poor, then getting them to look at Lucid in the future becomes that much harder.

I love driving this car. I think almost everyone car agree on that. I want them to be successful, but I'm glad I leased instead of buying this car.

Lucid has said, on this very forum, that it is being held up by Google and is outside of Lucid’s hands. I’m not entirely sure what you would prefer they do; they aren’t buying Google.

 

[borski]

Of course they're separate issues, but I disagree that conflating them is a mistake or seen as not a reasonable take. I also didn't write that Lucid said they are choosing not to prioritize, I just wrote that they aren't prioritizing.

No AA after being a listed as a feature when I purchased 2 years ago, CarPlay now being available for the better part of a year with AA just now going through cert, and new app features announced today for release on iOS with vague Android release timing, is what I'm pointing to as evidence of not prioritizing.

I just don't think it's okay to be taking years to figure out Android integration, particularly when it's widely available on other platforms & announced as being part of the Lucid experience.

Except that AA, according to Lucid, *is* done and waiting on Google. I presume fewer people are working at Google over the holidays, and I presume there is some process it’s held up in. That’s why I was saying not to conflate the two.

The Android app I have no idea about, but is wholly separate.

I understand your point about actions speaking louder than words. I don’t disagree. I hope AA comes out ASAP.

 

[joec]

But why release what appears to be a meaningless App update for Apple. Since it sounds like its minor why not hold off until the Android version is ready and release both at the same ti.e.

The "old" version of the mobile app has no concept of what a "Gravity" is. If you look at the design of the old app, you'll see it would be some effort to accommodate a Gravity into that old design, given the differences with Gravity. Button layout, etc. would all need to be changed.

Thus the new app. The new design gives them more flexibility as they add new cars to the lineup.

This should tell you two things about the Android version of this new mobile app.

1) It has to exist.
2) They will need to release one sooner rather than later, given Gravity shipments are set to start in January-ish.

As to why now for iOS, my guess is press? Let's put it this way; SOMEONE is driving gravity cars around in the next few weeks, and they needed an app for that purpose.

 

[Alonnzo007]

I'm really getting tired of the lack of Android support by Lucid, whether it be no Android Auto or the new app experiences being released for iOS only with Android coming "in early 2025" with no date specified. When is early...Jan? Feb? March? April? Is this the same timing as AA being available in late Fall? I get that AA is in testing, but it's been the better part of a year since CarPlay was released.

Lucid is choosing not to prioritize Android, which is their right to do, but after 2 years of ownership I'm not interested in continuing to prioritize investing in an ongoing 2nd tier user experience, or recommending others do so.

I too am extremely frustrated about the support for Android Auto, using a third party device and software can be quite annoying.

 

[kae02]

I use android while my wife has iphone. I checked the new app today, its good, sleek design but I won't fuss much if I don't get same UI experience in my android. In day to day driving, it won't add much value to me. So I dont care if they keep same app design for Android. However I really wish they release AA soon simply due to better navigation support. Many times when I use Lucid navigation, it doesn't take me to destination accurately. For eg, when I put KOP EA charger destination, it drops me to a street next to EA. I can walk to EA but I cant physically drive there, I have go around, enter the mall and then drive upto EA station. I have seen similar inconsistenties in many other destinations too so I defer to google maps on phone which means inspite of having such large glass cockpit, i am looking at tiny screen in my phone for navigation. This is where I think Lucid should look to prioritize and do whatever it takes to get AA support. Not saying they are not already doing it but somehow need to accelerate.