To then hire them all back? They
That’s horrible! I wonder why. They were already a a small team. Now they are looking for customer care reps to back fill In Michigan. Maybe that’s why everything is so slow .
Lucid support in decline?
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Nobody wants to work for a dying company that already let them go once lol
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Welcome to the tech cycle. You can get laid off and re-hired by the exact same company within a span of a few weeks
I’ve literally had Lucids corporate attorney tell me, on the record in arbitration, that their service staff does “shoddy repairs” and “poor quality workmanship”. On paper. I sent it to the service department and they weren’t happy of course.
But he was right. Still, I’m the customer.
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Which battery? There are multiple systems in our cars
Oh this company is a joke compared to a real luxury car company. They treat customers like ass and don’t mind doing literally anything to you. Make you live with anything. Deliver broken cars over and over. Lay off hire back. It’s a penny stock company doing penny stock things.
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YMMV
You sir have a lemon car and I don’t see why it is not being purchased or replaced
I personally don’t see the entire company as crap as some do.
There are two sides to this story. The only one’s who know the other side are Lucid and the arbitrator that ruled in their favor.
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Yes, it's always important when reading experiences from other posters to realize when they say "Lucid treats customers like…" Or "Lucid's service sucks" etc. What they really mean to say is "Lucid treated ME like…" or "MY experience with Lucid's service has sucked."
It's still absolutely valid for them to speak their minds. And to take what they say and factor it into your own decisions.
But it's also important as you read to treat everything any one of us says as anecdotal. Positive or negative.
If everyone here were in agreement about a thing—well, I'd probably drop dead from shock. But barring that, I'd say then you can extrapolate it to most or all people.
But even all of us here represent a tiny fraction of Lucid's actual customer base. So it's still pretty anecdotal, regardless.
It's still absolutely valid for them to speak their minds. And to take what they say and factor it into your own decisions.
But it's also important as you read to treat everything any one of us says as anecdotal. Positive or negative.
If everyone here were in agreement about a thing—well, I'd probably drop dead from shock. But barring that, I'd say then you can extrapolate it to most or all people.
But even all of us here represent a tiny fraction of Lucid's actual customer base. So it's still pretty anecdotal, regardless.
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So you have never had a shop replace a part then find opps not that one. Let’s try this?
Bless you
That was almost two years ago…
Hahah .
Damnnn they don’t care!
They have been through 8 attorneys since I have left. No one wants to stay or be responsible
Why would you?
You are digging a deeper hole…….