Lucid support in decline?

[Mrgaryc]

Sadly I have to agree about the decline. I have spoken to three different Lucid employees (said they would forward my request), left two voicemails and sent one email trying to schedule the hardware upgrade for the stereo. Not one person has gotten back to me over the three months to even acknowledge my request much less actually schedule it. I understand this is a low priority but not even an approximate timeframe?

 

[mikecronis]

I suspect they're "inspections" but for the cost of everything, I mean.. I can buy some DOT4, a few CR2032 batteries, and 2 wiper blades for like, $40.
The "inspections" did not comment on or repair the missing a spline on the rear diffuser set or that there was a bolt missing underneath holding the bottom together.
Not a lot of "work" done for 2 weeks. I noticed it hadn't moved from their dirt parking in the back of the "Collision Center" for 11 days outside. Then it was moved inside for 3 days.
A "complimentary car wash" I suspect never happened, though it was listed. Tires were not rotated.
I had zero communication. I tried calling, asking about it, from the Chicago Service Station and the Satellite location in Denver with no responses, just a digital e-bill.
Suddenly, I got a text message showing it was being sent back to me with a "Tracker" App. Got it back smothered in dirt. Whether anything was actually done is a mystery.

 

[Mrgaryc]

Sadly I have to agree about the decline. I have spoken to three different Lucid employees (said they would forward my request), left two voicemails and sent one email trying to schedule the hardware upgrade for the stereo. Not one person has gotten back to me over the three months to even acknowledge my request much less actually schedule it. I understand this is a low priority but not even an approximate timeframe?

UPDATE—Lucid reached out today to schedule my stereo upgrade. Way to listen Lucid!