I feel like I’m an expert on the steering wheel topic because I’ve had 4 of the 5 iterations. The first time was for loose buttons and steering wheel creaks that were noted right after delivery. The second time was because the creak came back. The 3rd time I received the wheel it came with a button that had a broken spring. The most current version fixed both the creak and loose buttons. I don’t have any idea why some buttons are loose and/or broken, but I’m happy that there is a permanent fix that takes care of both issues.
Also, I have beautiful soft hands, so no chance that it’s from pressing like a gorilla. Ok, that was a joke.