I would just call the customer service toll free number. Pushing an update would not require a service advisor.
Nothing indicates that updates take a long time to be delivered for technical reasons. They are limited to avoid overloading service in case something goes wrong, and in this case something did go wrong so they’re paused and working on it. No reason for us to worry about the process scaling.
Interesting because I had mobile service on Friday (the day after you posted this) and he told me 2.3.0 was the current and most recent version and he has not heard anything at all about 2.3.2. go figure.I called Lucid this morning. They pushed 2.3.2
I will report any issues tomorrow when I drive the car
Wanted to edit this post to avoid spreading misinformation. The 3 door unlock experience is hit or miss and I think is just related to the same issues of the car being slow to wake up to mobile key. The Bluetooth jiggle isn't a solution as I can be actively on my phone and the car is still "lazy" to register. Apologies for the post.
2.3.3 is only certain cars. Much info about this can be found at www.lucidupdates.com.
From what I recall, the manual implies that wifi will be used to download updates. That said, I think @borski mentioned that he had reason to believe wifi wasn't being used, but I don't recall the specifics. Might be worth asking Customer Care for some guidance on that one.
Previously updates would not download over wifi at all. Now updates will download over LTE or WiFi, it makes no difference.
I doubt that's the issue. It's large, but not massive. Connecting to WiFi won't hurt anything, but I bet it's just not being pushed to you. Since this is actually a significant issue for you I think it's justified for you to keep pestering Customer Care to push it.
I am facing a similar issue I posted about in a thread on 2.3.x for pure RWD. After CS told me there are no 2.3.x series update available for my RWD, my Mobile tech who was visiting for another issue called OTA team and confirmed there is an update. But the download kept failing according to them. We tried with WiFi on and off. WiFi signal is medium strength and cell is not that great. So, we parked on the street, turned WiFi off, kept the car running and it still didn’t download. I now have a WiFi extender right next to the car and I have switched home network to my backup ISP. I will try to convince CS to have the OTA team attempt the push again today. But mobile tech is already scheduled to come in next week to look into this with the OTA team as they now suspect it is not connectivity but something else. Will keep the forum posted once we figure this out.
curious...was it in a single update, or did it step through 2.3.0 first?
Single update.
my 2024 Touring went from 2.2.10 to 2.3.2 in single update.
