It’s an exciting time at Rivian having just completed our first full year of deliveries. We continue working hard to accelerate deliveries even further and get more of you behind the wheel.
As we kick off 2023, we want to share some updates you can expect in the year ahead.
Inviting Reservation Holders to Configure
Soon we will begin inviting reservation holders into the configurator to begin the ordering process, moving more of our community closer to delivery. We will test our process with some of our earliest reservation holders, inviting them to configure vehicles scheduled for build this year. Once invited they may also have access to the R1 Shop. More information about timing for these invitations will be available soon.
R1 Shop
The R1 Shop continues to be the fastest way to take delivery if you are flexible with your choices. Early this year we plan to introduce the R1S into the R1 Shop and will reach out to more customers to browse available configurations, with deliveries happening anywhere between 1-8 weeks depending on your location. Of course, those preferring their specific build will be able to wait for their delivery window to arrive.
Expanding our Service Center footprint
We plan to expand the size of our Mobile Service fleet and add several new
Service Centers across the US and Canada this year. This will increase our capacity to make deliveries and further support our owners requiring vehicle care. Look for new Service Center locations in Cincinnati, Portland, Boise, Washington DC, St. Louis, Detroit, Colorado Springs, Tampa, Toronto and more.
Membership
We launched Membership as a beta program, offering a complimentary bundle of benefits during our first year of deliveries. After a year of beta testing and listening to our owners, we are moving away from the bundled Membership model and will begin offering services in more of an à la carte fashion. This unbundled approach allows owners to select the services they prefer without the cost of paying for ones they may not use. This change will take effect on January 16, 2023. Rivian will continue covering the cost of vehicle LTE connectivity through 2023, with charging on the Rivian Adventure Network covered through April 2023
(terms and conditions apply). We plan to introduce additional services over time.
Charging
We will continue adding fast-charging sites to the
Rivian Adventure Network targeting high-traffic corridors that connect major metropolitan areas to adventurous destinations. We plan to add multiple routes in the next few months, including Southeast Michigan to the Upper Peninsula, Portland to Central and Southern Oregon and I-95 connecting NYC to DC. We also plan to add to our Rivian Waypoints network of Level 2 chargers in destinations like national and state parks.
More ways to see a Rivian
We love meeting customers and friends at events. In 2023, we’re planning to host more of these experiences in cities across the US and Canada so even more of you can see our vehicles up close and get to know our team. We also plan to expand our mobile drive program to help more customers get behind the wheel. This year we are focused on building out additional spaces with several launches planned for the second half of 2023. These locations will showcase our products and team and help us grow deeper roots in cities like Austin, Brooklyn, Laguna Beach, San Francisco and more.
As we look ahead to 2023, we again want to thank you for your support. Your input and feedback make us better, directly resulting in improvements to our products and ownership experience. We’ll continue listening and learning about the things you feel are going well and, more importantly, the areas where we can continue to improve.
