The results of the 2023 survey are available on
www.lucidupdates.com.
Nobody is protecting Lucid here. Instead, we are being realistic about a startup company with a remarkably complex first product. Other than Android Auto, which has been frustrating for many, I'm not exactly sure what you were "promised." Here's a good rule of thumb for Lucid or any other tech purchase… Buy what is already available, not what you hope or wish for in the future.
Software is much different than vehicle software. As I mentioned in my recent wishlist video, if computer software causes the device to crash, the device might require a reboot. In a car, it could kill somebody. There is a significant amount more of additional regulation and safety requirements that simply don't exist in other types of software. Unless you yourself have a history of automotive software coding, I caution you not to oversimplify this extremely complex process.
What is legally binding? That they introduce the features that you personally like? I don't remember any contract that I signed that told me that I would be able to make a software wish list and have my wishes granted. Believe me, I have championed the cause for Lucid software improvements. I literally wrote both surveys and created the entire website regarding that. But I have tried hard to maintain an optimistic, objective, and encouraging stance. Coming to an Internet forum and threatening legal action because the wishlist didn't turn out the way you wanted doesn't help that cause.
I agree with you that the software needs to mature. For Lucid to survive and thrive, they need hardware and software that is not just equal the competition, but above and beyond it. That said, we almost do our due diligence on any purchase. If there's a certain feature set that is important to you, buy a car that already has it. You mentioned Tesla as a good example of this, but I personally know two people that have put $50,000 deposits on Roadsters years ago that may never exist. I will be the first to admit that Tesla's software is much more feature rich than Lucid's, and although I personally don't like their complicated and crowded user interface, you might. If that is so, you should have purchased a Tesla.
Certainly you may be as critical as you wish on this form. We do not have a rule against criticism. But we do encourage our members to have a considerate and neighborly tone. There are many good people working at Lucid that want nothing more than for you to love your car. I have met many of them. They are diligently working to try to keep this company afloat while introducing more groundbreaking vehicles. While I hope they do not lose sight of their original Air buyers, I understand that they must move forward and feel privileged to join them in this journey.