- Joined
- Nov 19, 2021
- Messages
- 9,334
- Reaction score
- 10,591
- Location
- Cupertino, CA
- Cars
- Air DE-P, ZR, 21"
- DE Number
- 241
- Referral Code
- Q1BTN5Y3
Didn’t mean to offend. Perhaps you’d be surprised by how often the answer is “oh, yeah, good idea - I’ll reach out to them.”Not entirely sure why some of you think we don't reach out to service as the first thing to do. Better to learn it's a "no" from lucid than a forum.
Also, again - it isn’t always a software glitch. I believe @AirDoll had to have an antenna replaced too, as did @Bobby - but if you’ve had service check it then so be it.
LOL.I'm starting to think that the level of acceptance is different for users like you and I. I have a heavy tech background and work at one of the biggest cybersecurity vendors in the world. I notice things that maybe others do not. I tended to maximize the features I had in previous vehicles. I'm the one that stalks both reddit and the forums to find the cool easter eggs that my car can do. My lense is probably skewed from a tech perspective for SOME of the issues I complain about.
Not that this is a measuring contest, but: I’ve been in cybersecurity and software engineering since 2004, studied CS at MIT, worked at Morgan Stanley, Apple, Mandiant, and spent years doing “offensive software security” (aka vulnerability discovery / RE, exploit development, and exploit weaponization) for the intelligence community in “the DC metro area,” all before starting Tinfoil Security in 2011, running it until January 2020, when I sold it to Synopsys, then leaving Synopsys in January 2022 as a Principal Software Engineer, Architect, and Director of Software Engineering as my title when I left.
So no, I don’t think the issue is that you’re “more techy.” I know every in and out of the car, because it happens to be the best car I’ve ever driven. So do @Bobby, @joec, and the other mods. Joe is a badass engineer, and Bobby runs a major software consultancy.
The issue isn’t lack of technical knowledge, but expectations. I expect every car to be imperfect, because that is how the world works - if you work in cybersecurity, you should know that better than anyone. *Everything* has bugs. That’s why you have a job.
I also look for and love finding Easter eggs. Again, I think you’d be hard-pressed to find a feature I don’t know about (but would be very very happy if you did, cuz then I’d get to learn more!)
I spent the last week or two reversing the Lucid mobile API with @segbrk, because I wanted to build a Home Assistant integration, which now works btw. Turns out Lucid has two different APIs under the hood; one REST api and one gRPC api. Why? Good question. I would guess technical debt, but I don’t know. Is it annoying? Absolutely.
I don’t mean to say the car or Lucid can do no wrong. Of course they can, often. But I *simply cannot be bothered* to be so distressed about some of the issues people raise, because they *don’t bother me.* That doesn’t make the issues not real. It’s all about preference and the things you happen to care about. Some people swear by vim. I’m an emacs guy. Both are fine.
But you’re probably right, you’re probably just more technical than the rest of us.
[edit] P.S. speaking of Easter eggs, using our reversed Python bindings for the API, you can actually turn off all the headlights - you can’t even do that through the app or car! The DRLs stay on; thus, our Python bindings actually provide a broader feature set than what Lucid provides. You might get mad about that. I chuckle, move on, and use my Python bindings.