Online Software Update History (OTA)

[julianevjourney]

Not sure if anyone has posted this so I thought I would post it in case anyone finds it of value. I learned today that in addition to Bobby's website, you can find the OTA history in your Lucid Motors account. Once you login to your account go to:

Owner's Manual & Software Updates​

Software Updates​

You can then click each update and it pops up the release notes.

I just wish this was available through the mobile app and through the pilot panel.

 

[Halodde]

Are you enjoying the journey so far? Didn't realize it had been a year already!

 

[julianevjourney]

Are you enjoying the journey so far? Didn't realize it had been a year already!

Yeah I absolutely love my car. I still tell people it's the best car I've ever had. Really my only gripe (and it's a big one) is the software. We haven't gotten as many major features as I was hoping and it's so far behind Rivian and Tesla. Overall though, I still love getting in my car everyday even if it's just for a short drive.

 

[Halodde]

There's no doubt that when it's working properly, from a driving enjoyment perspective, it's miles ahead of anything else I've owned or even driven.

 

[Andretex]

Not sure if anyone has posted this so I thought I would post it in case anyone finds it of value. I learned today that in addition to Bobby's website, you can find the OTA history in your Lucid Motors account. Once you login to your account go to:

Owner's Manual & Software Updates​

Software Updates​

You can then click each update and it pops up the release notes.

I just wish this was available through the mobile app and through the pilot panel.

Yes, but the one on lucidMotors.com are updates for your car only and the dates match when your car got the update. Bobby’s list is comprehensive as it includes all updates and first date each update was released.

If your car was just manufactured you only see the latest update on the lucidmotors list.

 

[Mister H]

Not sure if anyone has posted this so I thought I would post it in case anyone finds it of value. I learned today that in addition to Bobby's website, you can find the OTA history in your Lucid Motors account. Once you login to your account go to:

Owner's Manual & Software Updates​

Software Updates​

You can then click each update and it pops up the release notes.

I just wish this was available through the mobile app and through the pilot panel.

I must be missing something. When I log on to Licid Motors, I find nothing like Owners Manual & Software Updates. Could you post a link?

 

[Adnillien]

After logging in, it should be on the home page.

 

[Mister H]

After logging in, it should be on the home page.

View attachment 23240

When I logon I see nothing like this. The home page is all about buying a Lucid. What is the address you use?

 

[Adnillien]

When I logon I see nothing like this. The home page is all about buying a Lucid. What is the address you use?

Luxury Electric Cars | Lucid Motors

Lucid is the future of sustainable mobility, designing luxury electric cars that further reimagines the driving experience.

lucidmotors.com

 

[julianevjourney]

When I logon I see nothing like this. The home page is all about buying a Lucid. What is the address you use?

My guess is you probably haven’t actually logged in after going to the website. Once you go to lucidmotors.com look for the person icon.

 

[sri]

If you are not the first owner, you dont see this
This is in Lucid’s forever bucket to let used owners have full info.

 

[fredp]

I see nothing of the sort when I log in. But I think sri has the answer. My wife is primary or 'owner' on the car. i have to ask her if she's ever created an account.

 

[Mister H]

I think you guys are on to something. I have sent a question to Customer Service. I'll post their reply here. What features or benefits am I missing by not having access to the Owners web pages? The attached image is what I see after logging on.

 

[segbrk]

I think you guys are on to something. I have sent a question to Customer Service. I'll post their reply here. What features or benefits am I missing by not having access to the Owners web pages? The attached image is what I see after logging on.

Practically nothing. The owner website is very minimal. It lets you do a few things you can already do from the phone app, like schedule service and look at your vehicle manual. The only extra things are you can see your update history and join the "owners club" which is just a mailing list of upcoming events.

 

[Mister H]

I feel better already! Thanks segbrk.

 

[borski]

I feel better already! Thanks segbrk.

The only major thing you’re missing is the ability to access old versions of the owner’s manual, as they come out with each release, and to see old release notes and software pushes to your vehicle, which you can get anyway on lucidupdates.com

The referral store you can access from the app, and I can’t think of much else you’re missing.

 

[Mister H]

Although there may be little usefulness on the the Owner’s web pages, I did get a nice reply from customer service;

Hi David!

Looks like you were unenrolled on the back end here but no worries. I've went ahead and put in the request to have you reenrolled so you can have access to the Owners Club.

Please allow us 24-48 business hours for processing and completion!

Thank you,

Ashli
Customer Care | Specialist
+1 (888) 995-8243