They responded where people were being the most vocal. Seems the rest of the internet didn’t care and moved on already so why bother broadcasting your misstep to the entire PR machine and suffer unnecessary consequences.
Apart from the die hards in here, guessing many owners outside the forum didn’t kick up enough of a stink to warrant a mass communication. Reminds me of a comment that BMW made……
“Stephan Durach, the automaker’s Senior Vice President of UI/UX Development, said that customers aren’t relying on CarPlay as much as the internet or the car industry itself might have you believe, and that the whole image of the smartphone mirroring feature is a “myth.””
Makes you wonder if it was resource time well spent vs not focusing on things like the HUD and other promised features in the native UI/UX