New IOS Mobile App 2.0

[Pnwlucidguy]

No Lights or Horn on new app? Coming soon?
No External Temperature on new app? Just a snowflake?
Charging limit now shows percentages, used to be cut off. (Fixed in old app)
When charging, charging graphic replaces car graphic and you lose graphic status? (Doors, lights, trunk)
Tire pressure now shows last pressure. From 2 days ago. (fixed in old app)

Animations and additional info is on old app. Maybe stick with that till new features are ready.

This has been asked and answered several times. Please read back on this thread.

Thanks Bobby. I tried earlier but got lost in all the responses. I found the info now

 

[SCROD]

Noticed that if you look at app while someone is driving it shows MPH. Be interesting (scary) to see how fast my kids actually drive when alone

 

[Blue Lectroid]

I just had the same crashing issue I reported earlier. The App was working fine most of the morning after deleting it and reinstalling, then for about three hours I was getting a message that passive unlocking was not working (and, in fact it was not) and I should manually unlock, then that message disappeared. Now when I just tried to go back into the App it froze, crashed and I cannot reopen it without restarting my iPhone…

 

[borski]

I just had the same crashing issue I reported earlier. The App was working fine most of the morning after deleting it and reinstalling, then for about three hours I was getting a message that passive unlocking was not working (and, in fact it was not) and I should manually unlock, then that message disappeared. Now when I just tried to go back into the App it froze, crashed and I cannot reopen it without restarting my iPhone…

Please report this. I am not seeing this behavior.

 

[Blue Lectroid]

Please report this. I am not seeing this behavior.

To whom and how do I report? I definitely will.

Also, is anyone seeing the the Home Screen with “real-time 3D model” of their vehicle? I do not…

 

[Yenaphe]

Now the question is: how fast are we gonna get the new car update to enable these fancy new climate features! I can’t see the team promoting them on the App Store and leaving it blocked for more than a few days.

 

[Amster]

Noticed that if you look at app while someone is driving it shows MPH. Be interesting (scary) to see how fast my kids actually drive when alone

You let your kids drive it!! Mine doesn't get that privilege. But it'd be interesting to track my husband.

 

[AltadenaAir]

Well this is annoying. They added almost all the anti patterns in the industry to the Home Screen…

You now have to scroll for content and they did the widget crap.

It may have a nice shiny new look but it’s certainly worse in almost every way…

That non system tab bar is also annoying as heck. Some noobie designer clearly came in and just went ham with no throttle or grounding.

I am also confused about the “tiles”. They do not seem to be re-arrangeable. Are they? Or are they just less space efficient UI?

Also, the notes say we can customize. The only customization i can find is changing the nickname and adding a license number. Am i missIng something?

 

[thecodingart]

I am also confused about the “tiles”. They do not seem to be re-arrangeable. Are they? Or are they just less space efficient UI?

Also, the notes say we can customize. The only customization i can find is changing the nickname and adding a license number. Am i missIng something?

TBD atm aka not yet

 

[HC_79]

I am also confused about the “tiles”. They do not seem to be re-arrangeable. Are they? Or are they just less space efficient UI?

Also, the notes say we can customize. The only customization i can find is changing the nickname and adding a license number. Am i missIng something?

You can currently customize the main tile and move the unlock, lock buttons around but that’s about it for now.

 

[Blue Lectroid]

You can currently customize the main tile and move the unlock, lock buttons around but that’s about it for now.

I am wondering if you can only get to the main tile when the car is unplugged…I keep my car plugged in at home when it’s in the garage. This is the “main screen” that I have seen all day today…

 

[HC_79]

I am wondering if you can only get to the main tile when the car is unplugged…I keep my car plugged in at home when it’s in the garage. This is the “main screen” that I have seen all day today…View attachment 25480

Hold your finger on the lock icon for a second or two

 

[GatewayBlvd]

I am wondering if you can only get to the main tile when the car is unplugged…I keep my car plugged in at home when it’s in the garage. This is the “main screen” that I have seen all day today…View attachment 25480

Yes, if a cable plugged in, this charging tile is shown and you won't be able to see the vehicle model

 

[bkn_lucid]

I just had the same crashing issue I reported earlier. The App was working fine most of the morning after deleting it and reinstalling, then for about three hours I was getting a message that passive unlocking was not working (and, in fact it was not) and I should manually unlock, then that message disappeared. Now when I just tried to go back into the App it froze, crashed and I cannot reopen it without restarting my iPhone…

You saved my skin! I went to run an errand without the key fob and was stuck .. deleted, reinstalled the app, but was still unable to log in.
A restart of the phone seems to have fixed it and I sent a texted a summary to Customer Care. Bumping for visibility.

 

[Blue Lectroid]

You saved my skin! I went to run an errand without the key fob and was stuck .. deleted, reinstalled the app, but was still unable to log in.
A restart of the phone seems to have fixed it and I sent a texted a summary to Customer Care. Bumping for visibility.

Glad that worked for you!! How do you report stuff like that to Customer Care? I am new to reporting issues to Lucid…

 

[HC_79]

Glad that worked for you!! How do you report stuff like that to Customer Care? I am new to reporting issues to Lucid…

Email them

 

[bkn_lucid]

Glad that worked for you!! How do you report stuff like that to Customer Care? I am new to reporting issues to Lucid…

In the app go profile --> help then in the customer care section there is text/ email/ call options. Hope this ends up in the right place unless @borski has an alternate recommendation.

 

[AlignTrex]

App keeps freezing and stuck on the Lucid screen!! Had to restart iPhone to fix it time after time. Seriously, are we going backwards here with software improvements??! Never had the app freeze with the earlier versions.

Running iPhone 15 Pro Max, iOS 18.1.1

 

[Bobby]

App keeps freezing and stuck on the Lucid screen!! Had to restart iPhone to fix it time after time. Seriously, are we going backwards here with software improvements??! Never had the app freeze with the earlier versions.

Running iPhone 15 Pro Max, iOS 18.1.1

Update to 18.2.

 

[AlignTrex]

Update to 18.2.

Thank you! Will report back after update.