No fault means they don’t raise your rates. But not offering you a discount isn’t raising the rates…Here's my understanding of AZ law: Arizona mandates that insurers offer a $0 deductible for windshields as part of comprehensive coverage and that fling a windshield claim in Arizona will not increase your insurance premiums, as it's not considered a driver fault incident
My carrier apparently didn't get a memo about the above.
I feel your pain, but the only pain I like is pain au chocolate.