Lucid Connected Home Charger Stopped Working

ilushka85

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Sep 18, 2024
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Lucid Air GT
It's approximately one month old. Used it twice. Lights no longer come on the charger on the outside even after restarting circuit breaker to the circuit. I can connect to it via wifi and whats missing now is the Safety FW Version just shows blank instead of a version number like it did before.
 
Interested to hear what is at fault and sorry I don't have any good suggestions. I have some thoughts on what internal power supply components or connectors could be at fault, but absolutely don't recommend that you try to service the box yourself. I don't recall any internal breaker / fuse, but I'd call Lucid Customer Support or your electrician if they might come out and double-check the internal connections. Hopefully, they made all connections to the equipment as specified in the Lucid manual and this is a simple warrantee claim.
 
They had me send pics and all details by email. Waiting to hear back. Judging by the fact there’s no safety fw version anymore it appears one of the boards is likely bad. There is also a slightly squealing sign coming from the unit.
 
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