Gravity Delivery Discussion

[Ron_Burgundy]

I didn’t get a survey

That’s because they get your input directly…

 

[borski]

That’s because they get your input directly…

I wish lol

 

[DrZorro]

Did all existing Gravity owners receive the very specific survey tonight about 3.2.2?

I filled mine out very honestly and bluntly. I think sugar coating the bad (which isn't all that much in my case) would be counterproductive. I was very specific with issues as well as suggestions for improvement. I also put my cell phone number on there and told them to feel free to call me for more details--which they should do because I'm happy to give them free honest feedback/advice from an owner who's been driving the vehicle since Jun 26th.

 

[9point81]

I filled mine out very honestly and bluntly. I think sugar coating the bad (which isn't all that much in my case) would be counterproductive. I was very specific with issues as well as suggestions for improvement. I also put my cell phone number on there and told them to feel free to call me for more details--which they should do because I'm happy to give them free honest feedback/advice from an owner who's been driving the vehicle since Jun 26th.

Didn't think about giving my number but I gave them plenty of info on things still going wrong and asked about pin to drive for a backup for the key issues. Hope they take the time to address those surveys seriously.

 

[BiruBoy11]

Got it. Read them the riot act

 

[hmp10]

I also put my cell phone number on there and told them to feel free to call me for more details . . . .

I didn't think to do that, as I assumed the survey response was somehow tagged to the email it was sent to. Probably not, huh?

I did, however, get into quite a bit of detail in the "comments" sections of the survey.

 

[Ron_Burgundy]

I didn't think to do that, as I assumed the survey response was somehow tagged to the email it was sent to. Probably not, huh?

I did, however, get into quite a bit of detail in the "comments" sections of the survey.

Survey response was most definitely tied to email. The survey link had typical Salesforce URL info it (and last page of survey had the Salesforce cloud logo at bottom of page) and they use Salesforce as their CRM, which you can also see when they send you esign docs.

Cell phone was still a good idea to show you’re open to direct discussion, but they can also find you via the response.

I am particularly aware of when Salesforce is used…that’s for a different thread/day…

 

[Richinwalla]

You are not going to get any kind of accurate answer from any of the SAs bc they don't have that information. You are asking them to take a WAG that means nothing really, and people would get mad at them when the guess is wrong. Only thing to be done at this point is either continued patience, move on to a different spec of your Gravity or move on to another vehicle.

Don't you lose the $1000 deposit?

 

[9point81]

Don't you lose the $1000 deposit?

Yes, but they have to decide what will make them happiest. Maybe it's worth leaving the 1k for something else for them.

 

[HC_79]

Don't you lose the $1000 deposit?

GDE Deposit - Non-Refundable
GGT Deposit - Fully-Refundable until car goes into production.

 

[johnse]

Don't you lose the $1000 deposit?

Only if you have ordered a Dream Edition. GGT is refundable until it goes into production.

 

[Nunya]

Consider the source but after 2 weeks my SA finally responded saying the HUD's will be available on cars starting at the end of September. Said he "...will check on early build slots..." and let me know.

I'm skeptical but we'll see. Maybe the official Gravity ramp-up is going to start soon.

 

[Ron_Burgundy]

My sense from the survey questions sent to many existing owners last night is a) Lucid is well aware of certain issues, b) is trying to figure out how widespread and severe they are and c) will use that info to inform ramp up and deliveries.

The survey itself could have been the reason Lucid stopped delivery just for this week (if that’s truly an official thing). They’re likely trying to get their arms around the issues…so they can then deliver as many cars as possible by end of Q3.

 

[Bunnylebowski]

So, has anyone else NOT gotten the email from Marc Winterhoff? I did not get one. I placed my black DE order on June 4th. Haven’t heard a peep from Lucid since. Reached out to my SA last Friday to get a sense on timing. No response.

I didn’t get the email. My Gravity order was around the same time as yours.

 

[Steve11ca]

Received a bottle of wine with a card from Lucid. I've been notified of 2 boxes being delivered tomorrow but I have no orders placed for myself. Packages show Atieva as the shipper so hopefully this will complete the "gift with purchase"

 

[borski]

Received a bottle of wine with a card from Lucid. I've been notified of 2 boxes being delivered tomorrow but I have no orders placed for myself. Packages show Atieva as the shipper so hopefully this will complete the "gift with purchase"

That’s what it is. The other boxes came first for us, and informed about the soon-to-come bottle of wine.

 

[WeighingGravity]

that's nice. i've mostly sent lucid and this forum a bottle of whine thus far.

 

[Kevmark58]

I just got a phone call from my SA and she told me I received a pre-vin number. Said it’s now queued for production. Not sure of timeline but hoping for an October delivery? Want to weigh in with your experiences? My order below.

 

[Buffalo Bill]

I just got a phone call from my SA and she told me I received a pre-vin number. Said it’s now queued for production. Not sure of timeline but hoping for an October delivery? Want to weigh in with your experiences? My order below.

I have had a pre Vin since May 27 and still not in production

 

[johnse]

I was told I had a pre-VIN for my DE earlier this month. Ordered GGT late March, upgraded to GDE a week later. After the email from the CEO, I asked for an update and was told production should start in "September"...