Took delivery of my Lucid Air Grand Touring yesterday from their Tysons Corner Studio in Virginia.
Let me run through my check list and it’s important to take your time and complete to not just inspect the car in detail. Lucid is a new company, new employees, new cars, and a whole host of other “new” in their way to becoming relevant. The quality issues, based on my read from others, and my own experience yesterday is that it is hit or miss. That is why you must perform a thorough inspection. Then you should go through with your field advisor a step-by-step tutorial on car functions and setups.
As an example, my FA and I found out together that if you setup your Bluetooth link to your phone first, before you setup a link to your phone key (phone app), then the app pairing will fail. We spent a lot of time trying to figure this one out and nearly gave up until we did a “forget device” for the phone pairing. Then the car did sync with the phone app. After that, we reconnected the phone via Bluetooth, and all worked well.
I have seen the various recommendations for a checklist and most of it right on. At first, I could not understand why I should open and close the frunk and trunk several times. It turns out that Lucid does have an issue with the latching on the frunk. After opening a closing several times. We went into the car and the FA showed me the virtual camera. I noticed the frunk is raised up on the car avatar. He said it’s just a glitch and not to worry about it. I asked him to write it down on the punch list, he said it wasn’t important enough. However, I then saw on my center screen, the frunk shaded in red. I requested he write this down as an issue and he finally. I asked if the car was drivable, and he said yes.
After the very thorough and informative orientation with my FA he asked that I take it for a drive. When I put the car into drive, and very annoying warning sound come on and did not stop. It was because the car thinks the frunk is open.
Apparently, my FA knows about this issue. He opened the frunk, got a microfiber cloth and asked me to sit in the car and tap the close icon for the trunk. When it was nearly closed, he pushed hard on the driver’s side front latch. Still had the same problem. We did it again, except he pushed the passenger side latch down hard. This time the car detected the frunk latched. He asked me not to open the frunk until it can get serviced.
I knew the delay to my car was because it was heavily damaged on the front passenger side, and they replaced the frunk. However, the alignment on the front was not good, probably at least 1/8 of an inch off from one side to the other.
Second issue was the driver’s side plastic trim under the wheel well was slagging down about ½ and inch and the rear felt material was also very loose and very visible. Against my better judgement, he asked me not to have these written down and to just show these to the technician when he/she comes to address the other issues.
Lastly, my FA was super patient and extremely knowledgeable about the car. He did not rush me at all. If he couldn’t answer something, he would make a phone call to customer care.
p.s. My trunk alignment is spot on. I will take pictures once I get the car back from the PPF shop. XPEL entire car and XPEL tint on the windows. A tech will be coming to my house next week to drop off the rear badge since through the PPF process it has be removed. The sound system is very underwhelming.
Just for anyone else that wants a comprehensive checklist, here is mine below. It was stitched together from issues, lessons learned, existing lists from this forum, YouTube and other sources. Feel free to add to the list.
Lucid Air Grand Touring Delivery Checklist
OUTSIDE CAR CHECK LIST
- Check panel/door gaps
- Trunk alignment and clearance at bottom – Sharp Edges? Marks?
- Frunk alignment and gap
- Rear door seals
- Check all exterior lighting
- Make sure all door handles respond to pushing/pulling
- Approaching with paired mobile key causes vehicle to unlock (various angles).
- Unlock vehicle with non-paired key and make sure it recognizes main driver's face
- License Plate attachment – proper screws and tightness
- Alignment of glass
- Quality of glass
- Scratches on glass?
- Look for paint swirl marks and dust divots
- Look for paint pig tailing (happens from sanding out contaminants)
- Look for polishing compound (i.e. wax) on trim edges
- Look for glue on trim
- Make sure trim is flush to body
- Look for paint overspray on trim (usually very small spots)
- Make sure trim is attached to wheel well
- Check door, frunk, trunk openings for places where repaint overspray got under tape
- Look for taped edges that are sharp on repaints
- See if door cross/mid trim (between widow and door panel) is not loose.
- Open/Close “Frunk” multiple times to ensure smooth operation using Fob and also from inside the car.
- Trunk and frunk rubber gasket glue and alignment
- Full Test Drive with Rep before leaving Center
INSIDE CAR CHECK LIST
- Setup Bluetooth with Phone
- Facial Recognition Profile Setup
- Setup Alexa Voice Command
- Login to Tidal
- Where is my Sirius/XM radio number
- Instructions for Hard and Soft Resets
- Reboot sequences: power the car down and back up to check screen loading
- Instructions for Setting Up Homelink
- Mobile Key setup on Lucid App:
- Key Card vs Key Fob vs Mobile App (iPhone) for Locking/Unlocking (all on person)
- Setup second driver profile
- What does Valet need -Key fob or Key card?
- Setting Up Lucid App and proper charging procedure with Electrify America (EA Account Setup)
- Navigation Setup
- Set Upper Nav Screen to 3D and lower to 2D
- Setting up Profiles for Key Fob and Mobile Key
- Window shades operation fully functional
- Check Surround View for Parking Assistance
- Check Both Front Seats Heat and Cool Ventilation
- Check Seatbelt Retraction and Height Adjustment - All Seats
- Check Air Vents Adjustability
- Check Windshield Wipers - Proper Seating and Operation
- Adjust the Side Bolsters all the way in and all the way out to see if any “popping” noise
- Massage Seats – Try the Deep Setting on Level 1, 2, and 3 to see if any difference?
- Do all the vents blow air, and can all of them be adjusted – front and rear?
- Do all seat belts work?
- Do all window switches work?
- Check operation of all inside door latches.
- Check all interior, puddle, glove box, storage bin, reading, frunk, trunk lights.
- Headrest adjustment.
- Lumbar adjustment.
- Glovebox
- Window shades/visors
- Door lock and unlock from inside – all doors
- Auto headlights
- Auto high beam
- Mirror dimming
- Adjusting interior light levels
