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Engineering Explained joining the Lucid Lemon Club

ironhideonline said:
Agreed, I have a 2023 Air GT with the CCCv2 upgrade, and apart from CarPlay not booting once, and the clicks on my FOB to open the car registering about 75% of the time, the thing has been flawless (until an idiot with a rental car rear-ended my car and now I am waiting for their insurance to pay out the 30k for me to get it fixed). Also the 2.9.0 update was perfect, which actually seems to have solved the FOB issues.
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Talk about burying the lead!!! Sorry that happened to you. That absolutely sucks.
 
9point81 said:
Just to note, I've had my Gravity frunk and trunk open for HOURS at a time at several car and EV shows and Cars & Coffee I've attended in the past year and it has never given issue. Not saying that doesn't happen but just a reference point for a Gravity.
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Yes the Air is different, it has some lock out at like 10 mins open then you have to manually close. The Gravity obviously designed the frunking with this in mind to leave open indefinitely...
 
illopp00 said:
Yes the Air is different, it has some lock out at like 10 mins open then you have to manually close. The Gravity obviously designed the frunking with this in mind to leave open indefinitely...
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Seems like something that can be adjusted in an OTA.
 
Why couldn't EE just deal with Lucid directly offline for these minor issues instead of advertising to the world?
 
gaskiller said:
Why couldn't EE just deal with Lucid directly offline for these minor issues instead of advertising to the world?
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Why did Kyle Conner post videos about all the trouble he was having with Gravity software? Why did Tom Moloughney post a video about a failed range test with the Gravity? Why have Edmunds and Consumer Reports publicly discussed their software issues with the Air and the Gravity?

This is what journalists and reviewers do. And, frankly, car buyers are much better off for it. Buying a car is a major expenditure for most people, and reviewers who only report their good experiences are less than useless to them.

No single reviewer should be looked at in isolation from all other reviewers. Yes, EE landed heavily on the negative side of owning a Lucid. But many other reviewers have landed just as heavily on the positive side, sometimes with the same excess. The truth is that the experience of owning a Lucid is somewhere in the middle: it's a phenomenal driving machine and passenger conveyance that can, nevertheless, be plagued with software and hardware issues.
 
hmp10 said:
Why did Kyle Conner post videos about all the trouble he was having with Gravity software? Why did Tom Moloughney post a video about a failed range test with the Gravity? Why have Edmunds and Consumer Reports publicly discussed their software issues with the Air and the Gravity?

This is what journalists and reviewers do. And, frankly, car buyers are much better off for it. Buying a car is a major expenditure for most people, and reviewers who only report their good experiences are less than useless to them.

No single reviewer should be looked at in isolation from all other reviewers. Yes, EE landed heavily on the negative side of owning a Lucid. But many other reviewers have landed just as heavily on the positive side, sometimes with the same excess. The truth is that the experience of owning a Lucid is somewhere in the middle: it's a phenomenal driving machine and passenger conveyance that can, nevertheless, be plagued with software and hardware issues.
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He is an owner unlike the others who reviewed the product. He made his video a few months ago. could have just dealt directly with Lucid instead of advertising to the whole world. Its like a constant whine. He has to make another video....he already ditched on the company. Look at me video.....

Maybe he can make a video everytime he has a minor issue....get more clicks....and if you look at his facial expressions, clearly he has a thing in for Lucid. Why the hell Lucid have him a Gravity is beyond me. I would never entertain snobbishness.
 
gaskiller said:
He is an owner unlike the others who reviewed the product.
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Consumer Reports and Edmunds also buy the cars they review. Does that mean they should not report to their audience any issues they encounter?

And Kyle Conner has talked quite a bit in his videos of the issues he's had with the Rivian he bought for a personal car. Should he have brought that up only to Rivian?

Like it or not, Fenske makes his living as a YouTuber and occasional product reviewer. And he bought his Air in the first place because he was so blown away by the car's engineering in terms of efficiency, driving dynamics, roominess, etc. You should go back and watch how effusive he was in his earlier video about how good Lucid's space engineering was compared the the rest of the industry, which he accused of "lazy engineering" compared to Lucid.

When he saw good, he reported it. When he saw bad, he reported it.

Your repeated insistence that he should have kept the latter to himself is a bit of an ask.
 
gaskiller said:
Why couldn't EE just deal with Lucid directly offline for these minor issues instead of advertising to the world?
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to be fair, and @hmp10 is mentioning others that gave some negative comments about lucid as well (although to be fair, those others were more positive with "cautious" comments about quirks, you also have people that have raved about it that are dedicated car reviewers (even people as jaded as Mark from Savage Geese)
 
hmp10 said:
Consumer Reports and Edmunds also buy the cars they review. Does that mean they should not report to their audience any issues they encounter?

And Kyle Conner has talked quite a bit in his videos of the issues he's had with the Rivian he bought for a personal car. Should he have brought that up only to Rivian?

Like it or not, Fenske makes his living as a YouTuber and occasional product reviewer. And he bought his Air in the first place because he was so blown away by the car's engineering in terms of efficiency, driving dynamics, roominess, etc. You should go back and watch how effusive he was in his earlier video about how good Lucid's space engineering was compared the the rest of the industry, which he accused of "lazy engineering" compared to Lucid.

When he saw good, he reported it. When he saw bad, he reported it.

Your repeated insistence that he should have kept the latter to himself is a bit of an ask.
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I think that GasKiller is finding it hard to accept that his continued mantra of buying more shares of Lucid over the years has not turned out well for him (at the present time) as well as for many others. Therefore he does not want to hear any criticisms that can affect the stock price even further. Frankly at this time, there is a chance that this indeed could be a bottom in the stock, but time will tell depending on the many factors that have already been discussed. I think that how Lucid goes forward with its service, reliability etc will determine if this is a possible outcome.
 
jbawden said:
I like his channel, but this one is slightly annoying for two reasons; One is that Lucid is struggling so much, and two, he is exploiting Lucid's pains for his own gain. This sort of video series is extremely damaging to the brand.
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Well, Lucid seems to bring it on themselves because they no longer seem to communicate or provide service as they used to. This management does not know how to make this Company successful compared to the last guy.

Almost seems to have become a company culture.
 
gaskiller said:
Why couldn't EE just deal with Lucid directly offline for these minor issues instead of advertising to the world?
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This video has undoubtedly garnered significant attention with leadership at Lucid from the CEO down. And I'm sure that when they discussed it the conclusion was not, "why didn't he deal with us directly offline?" I suspect the phrase most frequently uttered in their internal conversations is "we have to do better." And as an owner that's what I would want to hear. And I hope that with new leadership that's put into practice.
 
Northpointe said:
This video has undoubtedly garnered significant attention with leadership at Lucid from the CEO down. And I'm sure that when they discussed it the conclusion was not, "why didn't he deal with us directly offline?" I suspect the phrase most frequently uttered in their internal conversations is "we have to do better." And as an owner that's what I would want to hear. And I hope that with new leadership that's put into practice.
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You've got that right! Reminds me of a story I heard years ago about Rolls-Royce motorcars. An ad company was pitching the executive staff, and their proposed two page ad just showed the steering wheel and full dashboard of the car. The tag line below simply read.. 'At 70 MPH, all you hear is the ticking of the clock.' The CEO looked up and said... "We've gotta do something about that god-damn clock."
 
Buffalo Bob said:
You've got that right! Reminds me of a story I heard years ago about Rolls-Royce motorcars. An ad company was pitching the executive staff, and their proposed two page ad just showed the steering wheel and full dashboard of the car. The tag line below simply read.. 'At 70 MPH, all you hear is the ticking of the clock.' The CEO looked up and said... "We've gotta do something about that god-damn clock."
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That's a great story that could well be true.

However, I read a few months back that Rolls Royce has actually reduced some of the sound deadening in their cars because too much silence while in motion was disorienting. Maybe it's kind of like being on ship where you can get more seasick if you're isolated from the sound of the waves or some sort of ambient noise.
 
ironhideonline said:
Agreed, I have a 2023 Air GT with the CCCv2 upgrade, and apart from CarPlay not booting once, and the clicks on my FOB to open the car registering about 75% of the time, the thing has been flawless (until an idiot with a rental car rear-ended my car and now I am waiting for their insurance to pay out the 30k for me to get it fixed). Also the 2.9.0 update was perfect, which actually seems to have solved the FOB issues.
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I agree. Sorry about your rear ending incident. The Air, now 5 years on, is reliable. That’s a fact. I have driven a 2022 Air GT probably 10x miles and hours than any cocky YouTuber surviving on clicks for dramatic negative reviews. If Lucid were able to get it right the from the outset, there would probably be a lot more Air on the road. But better late than never. A 2026 Air is a great car and still feels modern. So anyone who wants to “join the club” now is getting a fantastic car which has been refined over many years in part by the experience of us — the early adopters.
 
hmp10 said:
That's a great story that could well be true.

However, I read a few months back that Rolls Royce has actually reduced some of the sound deadening in their cars because too much silence while in motion was disorienting. Maybe it's kind of like being on ship where you can get more seasick if you're isolated from the sound of the waves or some sort of ambient noise.
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Maybe Lucid can get to such a point someday... Something like the CEO saying... "You can't have the doors unlock just because the driver is thinking about having them unlock."
 
AZLucidGuy said:
The Air, now 5 years on, is reliable. That’s a fact.
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What's reliable for one owner may not be reliable for another.

@borski and I both have Gravity Dream Editions. His -- produced earlier than ours -- has been relatively problem-free. One of ours has had to have the HUD unit, the steering wheel, and the front drive unit replaced. And on the only two out-of-state trips we have done in it, we returned home in a rental car both times as the issue with its front drive unit has now shown up in the rear drive unit.

We have two Gravity Dream Editions. The other one has already had the rear hatch latch replaced, and it still does not operate reliabiy. Also, both have a range of software issues, but they differ from day to day and also between the two cars.

As for our Airs, one of them had to have a rear drive unit and a battery pack replaced. It has been through four frunk lid repairs to the point that we no longer risk using the frunk. The driver door handle mechanism has been replaced.

So to say than an entire model run of a car is incontestably reliable is an over-generalization.

Fenske loved the Air when he first test drove it, to the point that he bought one as his personal car. Unfortunately, the one he bought was enough plagued by issues that he chose to get rid of it.

As someone who has bought 5 Lucids (2 Airs and 3 Gravities) -- and who still loves the brand for other reasons than reliability -- I am not at all surprised by his experience. An individual car can be reliable -- and most Lucids probably are, in fact -- but to suggest that an entire Lucid model run is totally reliable is a bit of a stretch.
 
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gaskiller said:
He is an owner unlike the others who reviewed the product. He made his video a few months ago. could have just dealt directly with Lucid instead of advertising to the whole world. Its like a constant whine. He has to make another video....he already ditched on the company. Look at me video.....

Maybe he can make a video everytime he has a minor issue....get more clicks....and if you look at his facial expressions, clearly he has a thing in for Lucid. Why the hell Lucid have him a Gravity is beyond me. I would never entertain snobbishness.
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I understand you don’t like someone being mean to your “thing,” but there is nothing wrong with Jason’s video. He seemed honest, if picky. But he seems picky with everything he touches or owns, not just Lucid. I get the sense he really wanted the car to work perfectly for him, and it just didn’t.

That’s literally his job, as a YouTube influencer / reviewer. I don’t think he intended this as a trilogy of videos initially, or for it to end this way.

You have now repeated this opinion multiple times, however, and I’d like to politely ask you to stop. We understand your position. You can hold it all you’d like. But please stop repeating yourself.
 
Northpointe said:
This video has undoubtedly garnered significant attention with leadership at Lucid from the CEO down. And I'm sure that when they discussed it the conclusion was not, "why didn't he deal with us directly offline?" I suspect the phrase most frequently uttered in their internal conversations is "we have to do better." And as an owner that's what I would want to hear. And I hope that with new leadership that's put into practice.
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Precisely. One of the most common things I find in startups and founders I advise/mentor is that they just want to write code; but talking to customers, and more specifically, talking to those customers you’re afraid to talk to because they’ll have harsh or sharp feedback, is precisely how you figure out what code to write.

Otherwise you’re building something you think others want, and you quickly find out… they don’t.

There are a million other ways startups go wrong, but “don’t talk to customers” or “don’t listen to hard feedback” is a surefire way to fail.
 
Having read all of this I am settling on everyone is right.

1) Lucid needs to up the quality control. These lingering issues and build problems are actual legitimate problems that need to be fixed. They are existential serious problems. Sock’s issues are real. The switch from lock to roll is real. And has been talked about here before.

2) the Air is a wonderful car. I’ve been renting a few other luxury cars as I travel and the air is the best drive. Best combo of electric and ice. Smooth and fast. Just a joy to drive.

3) This guy definitely took advantage of his position. No doubt that’s true.

4) Lucid should be more aware of who they are sending units too. Spend more time on them. Be strategic. Just shooting a car to Timothee Chalomet and he has to send it back is a bad look. This guy going through all of this is a bad look. The most verifiably robust (I know, I know) cars should go to high profile folks. And for the love of god ditch features that are causing problems until you can fix the problems.
 
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