I have two issues with the Electrify America and one with battery range.
1. I live in the near north suburbs of Chicago. I have not been able to find an unused charger the last 2-3 weeks. I have four EA locations located within 15 miles of my house. Whenever I look at the EA app, it says that all chargers in all 4 locations are in use. I had to wait till after 1:00 AM Sunday to charge my Lucid Air. I check these four charging stations on the EA app several times a day and the app consistently says that are all being used. There were also a few times when the app said 1 or 2 chargers are available but are then occupied by the time I get to that location. Sometimes there are 2-3 other electric cars waiting to use a charger. Extremely frustrating.
2. I also have issues with the EA charging rates. I was at 7% battery life yesterday AM when I finally plugged into a 350 kW "Hyper Fase" charger. The fastest charging rate I got was 138 kW. This charger is a half a mile away from where is live, so I was only able to pre-condition the battery for 3-4 minutes before plugging in. This 138-kWh rate is the highest I have ever gotten when charging my Lucid. These slow charging rates happens regardless of what my battery percentage is. I have had instances where the Hyper Charger is only charging at the rate of 10-12 kW when my battery is half empty. What am I doing wrong?
3. I am also getting abut 50-60% of the range that my Lucid says I should get when I am done charging. For example, I charged battery my Lucid to 450 miles. I was only able to get 250 miles before the battery got to 10%. Please note, I do not drive fast or crazy like some aggressive drivers do. Do other owners have the same or similar issues?