So I emailed Tidal customer support since
I had a strange feeling that the Tidal native app on Lucid does NOT support Dolby Atmos. Lucid is NOT present on Tidal's page of supported devices. So either the customer service is not knowledgeable, or the audio stream the Lucid is getting for all the Atmos tracks is nothing but stereo, which is then up-mixed in Dolby Surround ( which is not real Dolby Atmos)
So I guess if the Lucid app does not support Dolby Atmos, maybe android car play will provide the real Atmos?
The problem with many apps is that they work in PCM 2 channel on some devices and in Surround on other devices ( for example, some streaming apps would be PCM 2 channel on my Smart TV and 5.1 on Nvidia Shield, or vice-versa).
One more thing, I will say it again. If your phone, tablet, etc., is Dolby Atmos, and you stream over BlueTooth to Lucid, you will NOT get DolbyAtmos.
I think those Atmos phones are designed for headphone listening; you will get the impression of sound coming all around you with the headphones on through DSP employing psycho-acoustics.
I have been criticized on this forum, people were telling me how Lucid is made for Atmos, etc., and I am afraid that all of us were caught believing that we are getting real Dolby Atmos.
I will try to create a 7.1 AC3 track +Atmos, and publish it on Tidal; it would be a channel test track.
That is the only way we can be sure.
Is there a music track where the sounds are obviously coming from Above -front, back, etc., so I can listen to it?
Thank you
At home I am getting Tidal Atmos through Nvidia Shield TV
This is the conversation I had with Tidal.
|
Jan 4, 2023, 2:43 AM EST
Please publish some Atmos channel check tracks, with Upper Left, Right, Center, Top left, etc., all 7.1.4 channels, like in the DTS-x call-out box. So people can tell when they get the Atmos bitstream. It is disappointing that you did not develop a Windows 10 app that can play Atmos through HDMI to the receiver https://www.demolandia.net/cinema/dts-demo-trailers-hd/page-6.html . Lucid Air does not show on your supported devices page. Does the Lucid app get the Atmos bitstream in Lucid or a PCM downmix, which is then processed with Dolby Surround? I cannot tell without a channel test track.
The answer few days later:
| Maria S. (TIDAL)
Jan 7, 2023, 2:47 PM EST
Hi,
Thank you for contacting TIDAL Support!
We are more than glad to help you with your concern. Currently, TIDAL is not supported with Lucid Air. Therefore, most features will not be compatible with your operating system. However, you can stream TIDAL using CarPlay or Android Auto.
We’ll be sure your request gets in the right hands. Your feedback helps us improve and we appreciate your thoughts!
For more information and FAQs, visit support.TIDAL.com. Feel free to reach out if you have any additional feedback.
Thank you,
Maria
TIDAL Support
Twitter @TIDALSupport | TIDAL FAQs | [email protected]
|
|