Last week I got a call from Lucid service about a coolant pump alert. The ask me to bring in the car so engineers can diagnose the coolant pump. I picked my 2025 air touring on Feb. 14th, and barely had a chance to drive it. It has only 300 miles on it, and it is already in for service. They told me it may take over a week to diagnose and replace the pump. I really like the car, but now I am worried about reliability of Lucid Air. I am hoping this is not regular occurrence. .
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coolant pump issue
- Thread starter topspinca
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This is due to their pretty amazing ability to diagnose issues *before* they become a problem, so consider this a good thing, not a bad thing!
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I agree that it's a good thing because you wouldn't know if you have a traditional car.
Pretty amazing that the telematics unit can predict a fault. Makes me want to push this whole HAL-9000 renaming notion…
“I would recommend that we put the unit back in operation and let it fail. It should then be a simple matter to track down the cause.”
XD
“I would recommend that we put the unit back in operation and let it fail. It should then be a simple matter to track down the cause.”
XD
I think this is amazing. it might even save you money down the road and less headache.
I remember back in the day when I got my brand new car Toyota Aurion 2011 and for some reason between now and then it wont start for no reason. I took it to dealership and they could not figure out why. eventually I ended up paying to change most of the gas pump system after the car was out of warranty.
I remember back in the day when I got my brand new car Toyota Aurion 2011 and for some reason between now and then it wont start for no reason. I took it to dealership and they could not figure out why. eventually I ended up paying to change most of the gas pump system after the car was out of warranty.
I feel like everyone who replied completely overlooked this part:
Airs spend time at a Lucid Service Center prior to delivery; mine was there for two weeks. "Here's your new car!" [31 days pass] "Hey can you like, bring it back to us?"
Proactively tackling a problem is searching for and resolving it before the customer even has the vehicle. The first 1,000 (or in this case: 300) miles isn't supposed to be a beta test to make sure there aren't any major faults with the car.
Never mind the fact that they're only calling the owner in for a diagnosis; it's possible that it just needs a cache clear to reset the code. If the coolant pump fails, the car is going on a flatbed (no additional miles) to the SC and you're 100% certain it's being repaired and for good reason. I'd say it's at least debatable as to which scenario is more pleasing to deal with.
Airs spend time at a Lucid Service Center prior to delivery; mine was there for two weeks. "Here's your new car!" [31 days pass] "Hey can you like, bring it back to us?"
Proactively tackling a problem is searching for and resolving it before the customer even has the vehicle. The first 1,000 (or in this case: 300) miles isn't supposed to be a beta test to make sure there aren't any major faults with the car.
Never mind the fact that they're only calling the owner in for a diagnosis; it's possible that it just needs a cache clear to reset the code. If the coolant pump fails, the car is going on a flatbed (no additional miles) to the SC and you're 100% certain it's being repaired and for good reason. I'd say it's at least debatable as to which scenario is more pleasing to deal with.
Took delivery of 2025 Lucid Air Touring during first week of January 2025. Received call from SC about coolant pump failure on Feb 19th..car was towed and returned from service center after 10 days..Received a call again yesterday from service center for same issue..No warning messages on dashboard...Kind of concerned that it failed again in few weeks
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