CarPlay issues

[Jimaikins]

Is it just me, or does CarPlay only connect and work about half the time? Any suggestions?

 

[kort6776]

as I noted in the other carplay thread, carplay has worked flawlessly for me.

 

[hydbob]

Is it just me, or does CarPlay only connect and work about half the time? Any suggestions?

What phone and iOS version are you on? also paging @Bobby

 

[scal_air]

Is it just me, or does CarPlay only connect and work about half the time? Any suggestions?

That's strange... my android auto works only 0% of the time

 

[Lucid510]

That's strange... my android auto works only 0% of the time

100% consistent

 

[terrycs]

Been rock solid for me.

 

[idiot900]

I'm somewhere in between...works the vast majority of the time with no trouble. But wireless CarPlay fails miserably roughly every week or two, where it just refuses to connect (sitting on the "connecting to CarPlay" dialog box on the car no matter how many times I try to reconnect) unless I switch to wired. When I try to disable wifi on the phone, the phone says that will stop CarPlay. But no CarPlay is displayed on the car. No other cars are paired to the phone. iPhone 14 Pro, latest non-beta iOS. I do have a (thin) case on the phone, but that hasn't impacted wifi or Bluetooth interactions with any other device.

I can't reproduce this problem reliably so I haven't bothered mentioning to service. Doesn't bother me as much now that I primarily use the native nav and Spotify, after the audio improvements in a recent firmware update. I am curious what iPhones people are using for rock solid wireless CarPlay.

 

[Bobby]

I'm somewhere in between...works the vast majority of the time with no trouble. But wireless CarPlay fails miserably roughly every week or two, where it just refuses to connect (sitting on the "connecting to CarPlay" dialog box on the car no matter how many times I try to reconnect) unless I switch to wired. When I try to disable wifi on the phone, the phone says that will stop CarPlay. But no CarPlay is displayed on the car. No other cars are paired to the phone. iPhone 14 Pro, latest non-beta iOS. I do have a (thin) case on the phone, but that hasn't impacted wifi or Bluetooth interactions with any other device.

I can't reproduce this problem reliably so I haven't bothered mentioning to service. Doesn't bother me as much now that I primarily use the native nav and Spotify, after the audio improvements in a recent firmware update. I am curious what iPhones people are using for rock solid wireless CarPlay.

As I discussed in my video, when you disable Wi-Fi on the phone the phone says that it will stop CarPlay… This is what you want. The phone thinks CarPlay is on but the car does not. Once you disable it on the phone you will have better luck reconnecting.

 

[idiot900]

As I discussed in my video, when you disable Wi-Fi on the phone the phone says that it will stop CarPlay… This is what you want. The phone thinks CarPlay is on but the car does not. Once you disable it on the phone you will have better luck reconnecting.

Thanks for your help. I was not clear in my post. I do actually do that, along with all the other things you suggest in your video (this one I assume) but no dice. Again, this happens occasionally but still more than 0% of the time, and I can't predict when, or any contributing or mitigating factors.

I would imagine Lucid is continuing to work on CarPlay so I look forward to future firmware updates.

 

[ajroxstar]

Is it just me, or does CarPlay only connect and work about half the time? Any suggestions?

Ok I talked to customer support a few weeks back because I was losing my mind with CarPlay. The following is what I did and Now it’s working as designed.
First and foremost , make sure on your phone you see two Lucid items in the Bluetooth section.
One is Lucid Air with a 3 digit code. That is for you car to unlock doors and communicate with the Lucid app.
The second item is Lucid - with a 5 digit number after it. That is for CarPlay.
I noticed that when my CarPlay was not working I would never see in my iPhone Bluetooth this Lucid with the 5 digit code.
So I unpaired all my Lucid Bluetooth items. Then I unpaired my phone and mobile key within Lucid itself.
Then I did a software infotainment reset in the Lucid by holding down the “Air” icon in the car main iPad like screen and let car reset.
Then I paired back my phone and mobile key.
Now it works perfectly (fingers crossed) with absolutely no issues with wireless CarPlay.
Try it out. It worked for me.

 

[Bobby]

Ok I talked to customer support a few weeks back because I was losing my mind with CarPlay. The following is what I did and Now it’s working as designed.
First and foremost , make sure on your phone you see two Lucid items in the Bluetooth section.
One is Lucid Air with a 3 digit code. That is for you car to unlock doors and communicate with the Lucid app.
The second item is Lucid - with a 5 digit number after it. That is for CarPlay.
I noticed that when my CarPlay was not working I would never see in my iPhone Bluetooth this Lucid with the 5 digit code.
So I unpaired all my Lucid Bluetooth items. Then I unpaired my phone and mobile key within Lucid itself.
Then I did a software infotainment reset in the Lucid by holding down the “Air” icon in the car main iPad like screen and let car reset.
Then I paired back my phone and mobile key.
Now it works perfectly (fingers crossed) with absolutely no issues with wireless CarPlay.
Try it out. It worked for me.

I made a video that discusses these things in detail. You may get to it by visiting www.lucidupdates.com.

 

[WhoDey]

Is it just me, or does CarPlay only connect and work about half the time? Any suggestions?

Mine connects at a higher rate than that, but assorted problems eventually occur, especially during periods of heavy usage. I drove from NY to FL and back in the last month, and each way I had to do multiple phone resets, Air logo resets, and connection resets to correct those issues.

 

[J17]

Hi everyone,

I just bought a new Air Touring in December, and the car is amazing! I love the instant torque, control, and stability at higher speeds. However, I have a carplay issues and hope someone can chime in.

When I transfer a call from CarPlay (car speakers) to my iPhone or phone speaker, I’m unable to route the call back to the car speakers via CarPlay. Even though the call remains active, neither I nor the other party can hear anything. Has anyone experienced a similar issue? Any solutions? TIA

 

[TOJ_Air]

Do you guys have a VPN on your iPhone? I had a lot of connection issues as well when I first got the car two weeks ago. This past weekend I realized I may have had VPN running intermittently. Since I've been ensuring VPN is off when getting in the car, I have not noticed any connection issues at all.

 

[byebyetesla]

One odd Carplay issue I've noticed is that a song will be playing and the correct name and artist will be displayed in the far right upper display. However, I've often noticed, that the song and artist will also be displayed in the small display where the word 'Air' shows up and it's the wrong song. It's like it gets stuck and doesn't advance. I actually had a situation today where the artist was from a prior song but the artist picture was of the current one. Something definitely gets messed up. I rebooted it and it worked fine for a bit but then noticed it again. Anyone else have this?

 

[borski]

One odd Carplay issue I've noticed is that a song will be playing and the correct name and artist will be displayed in the far right upper display. However, I've often noticed, that the song and artist will also be displayed in the small display where the word 'Air' shows up and it's the wrong song. It's like it gets stuck and doesn't advance. I actually had a situation today where the artist was from a prior song but the artist picture was of the current one. Something definitely gets messed up. I rebooted it and it worked fine for a bit but then noticed it again. Anyone else have this?

Yeah, that is a bug. Quickest way to fix it is switch songs - go either forward or backward, or tap a different song, and it should update.

I suspect it’ll get fixed in an update relatively soon, I hope.

 

[byebyetesla]

Yeah, that is a bug. Quickest way to fix it is switch songs - go either forward or backward, or tap a different song, and it should update.

I suspect it’ll get fixed in an update relatively soon, I hope.

Thanks for quick reply! Glad it’s not just me.