Car asking for PIN when key fob is in the car

[RM-S8]

How many of you have done the Lucid crazy dance by your car with your FOB for 1-2 minutes for the car to wake up to present the handles?

Don't be so negative
Take it as an another perk of owning the Lucid.
I never danced, now I became a pro.

 

[joec]

How many of you have done the Lucid crazy dance by your car with your FOB for 1-2 minutes for the car to wake up to present the handles? Insult to embarrassment, you get in and the freaking car asks for your PIN…

This is my worst nightmare whenever I’m driving someone. It’s happened a couple times in the year I’ve owned my car.

With the fob? Never. I've never had to wait more than 2 seconds after arriving at the car for the handles to present. 99% of the time they are presented a few seconds before I reach the car.

True of my car and the two different Lucid rentals I've had.

I do have a tendency to fiddle with the fob in my coat pocket while I'm walking towards the car, or I have it in hand because I want to open the trunk or frunk, so maybe that helps wake them up?

 

[momo3605]

How many of you have done the Lucid crazy dance by your car with your FOB for 1-2 minutes for the car to wake up to present the handles? Insult to embarrassment, you get in and the freaking car asks for your PIN…

This is my worst nightmare whenever I’m driving someone. It’s happened a couple times in the year I’ve owned my car.

Yup, I've been using fob with my loaner for the last week, and it's barely any better than the mobile key. You still have to dance around, and sometimes i have to take the fob out and manually unlock it.

 

[BS8899]

Yup, I've been using fob with my loaner for the last week, and it's barely any better than the mobile key. You still have to dance around, and sometimes i have to take the fob out and manually unlock it.

When using my mobile key, even under the most favorable circumstances, I often had to "assist" the car by touch/pushing-in the door handle for the mobile key to connect/activate. My interpretation is:

> Lucid's door lock system went to sleep when idling. It takes "several seconds" to wake up.

Now, the ENTER PIN is, I think, a different problem. As I mentioned in a related post (on this string), I had the ENTER PIN problem 3 months ago. It was remedied after the SA reset and re-install the mobile key. But it came back again a couple of days ago. Now, it is "OK" again (see my other post in this thread). Given the totality of people experiencing this problem, I'd expect "ENTER PIN" to come back again.

The problem has been reported by many users. I think thee are potential timing/interferences/corruption problems with Lucid's mobile key. While the problem might seem trivial and an "inconvenience", as others have pointed out, it can be a real panic issue when you are stalled in a line of cars (e.g., a school drop off/pick-up) and unable to move.

Lucid should take this problem serious, assimilate the data cited in the various postings, and start an investigation and fix this problem in earnest.

 

[BS8899]

When using my mobile key, even under the most favorable circumstances, I often had to "assist" the car by touch/pushing-in the door handle for the mobile key to connect/activate. My interpretation is:

> Lucid's door lock system went to sleep when idling. It takes "several seconds" to wake up.

Now, the ENTER PIN is, I think, a different problem. As I mentioned in a related post (on this string), I had the ENTER PIN problem 3 months ago. It was remedied after the SA reset and re-install the mobile key. But it came back again a couple of days ago. Now, it is "OK" again (see my other post in this thread). Given the totality of people experiencing this problem, I'd expect "ENTER PIN" to come back again.

The problem has been reported by many users. I think thee are potential timing/interferences/corruption problems with Lucid's mobile key. While the problem might seem trivial and an "inconvenience", as others have pointed out, it can be a real panic issue when you are stalled in a line of cars (e.g., a school drop off/pick-up) and unable to move.

Lucid should take this problem serious, assimilate the data cited in the various postings, and start an investigation and fix this problem in earnest.

As a general "Rule-of-Thumb":

> if I encounter a problem but no one else has reported the same, it is an "Operator Error"
> if I and 10 others have reported the same, it is "Operator Error and Failure to Read the Operating Instructions"
> if @Bobby reports the same problem, it is a "Genuine Bug"!

Therefore, "ENTER PIN" is now a "Genuine Bug".

 

[Genghis]

Don't be so negative
Take it as an another perk of owning the Lucid.
I never danced, now I became a pro.

It's not negative. I'll take 99% FTW. It's that one time:

 

[Bobby]

As a general "Rule-of-Thumb":

> if I encounter a problem but no one else has reported the same, it is an "Operator Error"
> if I and 10 others have reported the same, it is "Operator Error and Failure to Read the Operating Instructions"
> if @Bobby reports the same problem, it is a "Genuine Bug"!

Therefore, "ENTER PIN" is now a "Genuine Bug".

Sounds about right.

 

[alanalanbobalan]

Enter PIN comes up more often than not, but if I wait a second or two (sometimes five) it goes away. That’s after replacing the battery and doing the isopropyl alcohol thing - before I did it I always had to enter the PIN.

My car has not ever unlocked by my approaching or locked when I walk away. I’ve toggled those options off and on, removed and re-paired both my fob and my phone, done profile switching, and done the logo reset. I suppose I should call customer service but I came from a car without proximity lock/unlock so I don’t mind that much.

 

[momo3605]

Enter PIN comes up more often than not, but if I wait a second or two (sometimes five) it goes away. That’s after replacing the battery and doing the isopropyl alcohol thing - before I did it I always had to enter the PIN.

My car has not ever unlocked by my approaching or locked when I walk away. I’ve toggled those options off and on, removed and re-paired both my fob and my phone, done profile switching, and done the logo reset. I suppose I should call customer service but I came from a car without proximity lock/unlock so I don’t mind that much.

It should work at least 80% of the time did you enable all the BT options on your phone like always allow and precise location? How does your car open and close if your mobile key doesn't work then?

 

[alanalanbobalan]

It should work at least 80% of the time did you enable all the BT options on your phone like always allow and precise location? How does your car open and close if your mobile key doesn't work then?

Yeah I have all the BT options enabled. I just use the fob to open it, or the app. I have the card in my wallet as a backup.

 

[rwl3432]

I have had my car for about 1,400 miles and have had the PIN to drive error a few times now after dropping people off. I have narrowed down the problem to a low battery in the FOB and an error with the phone's Bluetooth/wireless connections.

I have recreated the problem by turning the phone's Bluetooth off while in the car with the mobile key, opening a door, and then trying to drive. It will ask for a PIN, but once you turn the Bluetooth back on, it no longer asks for the PIN. When doing this, I kept my keyfob in a Faraday bag.

The issue I believe was happening is that when the car was set up for me at the dealer, they added the mobile key, but for some reason, that didn't create a Bluetooth connection, and my phone was connecting via car play.

I think the reason this was happening while driving was that the key fob battery was dying and losing the connection, so when someone got out of the car, it didn't recognize the Fob or my digital key, but the car was still on, and wanted a pin to drive away.

To solve this, I deleted the mobile key and all the Bluetooth connections. I then re-added the phone via Bluetooth under the devices and re-added the phone via the mobile key section. I know I have two connections on my phone: a Lucid-08130, which is a mobile key, and a Lucid Air 130, which is an Apple CarPlay connection.

I also changed the battery for the fourth time in what is an embarrassing key for a car this expensive. I am coming from driving a Model S for the last 7 years so know growing pains, but the key is ridiculous

Hope this helps for others.

 

[borski]

I have had my car for about 1,400 miles and have had the PIN to drive error a few times now after dropping people off. I have narrowed down the problem to a low battery in the FOB and an error with the phone's Bluetooth/wireless connections.

I have recreated the problem by turning the phone's Bluetooth off while in the car with the mobile key, opening a door, and then trying to drive. It will ask for a PIN, but once you turn the Bluetooth back on, it no longer asks for the PIN. When doing this, I kept my keyfob in a Faraday bag.

The issue I believe was happening is that when the car was set up for me at the dealer, they added the mobile key, but for some reason, that didn't create a Bluetooth connection, and my phone was connecting via car play.

I think the reason this was happening while driving was that the key fob battery was dying and losing the connection, so when someone got out of the car, it didn't recognize the Fob or my digital key, but the car was still on, and wanted a pin to drive away.

To solve this, I deleted the mobile key and all the Bluetooth connections. I then re-added the phone via Bluetooth under the devices and re-added the phone via the mobile key section. I know I have two connections on my phone: a Lucid-08130, which is a mobile key, and a Lucid Air 130, which is an Apple CarPlay connection.

I also changed the battery for the fourth time in what is an embarrassing key for a car this expensive. I am coming from driving a Model S for the last 7 years so know growing pains, but the key is ridiculous

Hope this helps for others.

For the battery, rub it with rubbing alcohol to remove any bitterant. Apple AirTags (and other devices) have the same problem.