No information is often worse than missed expectations.
What many people don't realize is that new software features should target potential customers, not existing customers. Lucid doesn't currently have a way to get additional revenue from existing customers. Most new features can possibly existing customer satisfaction, but this only indirectly helps sales.
New features which are very important to some potential customers, say like Android Auto, should be the highest priority for most companies that could really use a bump in sales, and corresponding revenue.
If a potential customer inquiries about Android Auto availability in a Lucid vehicle, which is better to tell them?:
#1, I have no information about if or when AA will be available, or
#2, we are currently working on adding AA and it is expected to be available in the fourth quarter.
Saying the former gives the potential customer no confidence the feature will ever be available, while the latter sounds promising. Being transparent with customers, even if there are problems or delays, has been proven empirically to be better for a company that saying nothing at all.
I have no doubt that Lucid's poor marketing communication costs the company in terms of new sales. It's a seemingly easy problem to fix, but Lucid seems unwilling to even try to improve.