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Air Version 2.9.0

Take a deep breath. Delete and reinstall the app on your phone. This happened to several of us. The car is giving you correct info--it is fine. The app has a glitch but will sync up eventually.

I went from 2.8.16 to 2.9.0 and everything has been fine. IMO people are overreacting about 2.9.0.
 
Your opinion. Noted. I will react how I want to react to a $90,000 vehicle that has constant "glitches", some minor, some serious. Time's up, Lucid. Figure it out.
 
I’ve noticed the following two “bugs” happening more frequently since updating to 2.9.0 and was wondering if anyone else had a similar experience (I did try to skim through a lot of this thread but admittedly not all 39 pages):

1) DreamDrive Pro seems less reliable.

a) every car immediately in front of us shows up as a truck on the display now (this would happen before especially with larger cars but now it’s very frequent) and seems to drift left and right a lot more than usual, oftentimes out of the lane, even if the car is not moving out of the lane

b) if a car is one lane to the right and slightly ahead of us, and drifts slightly towards our lane, the lucid starts braking. I assume this is in anticipation of the car merging into our lane but it seems over sensitive. Many cars often drift towards or even on the lane markings during normal driving.

2) CarPlay doesn’t seem to start as reliably. In 2.8.x it was very reliable. Now, 1 every 3-4 drives it doesn’t seem to start up. Disconnecting and reconnecting the phone with usb-C cable didn’t immediately fix it, disconnecting the phone under Settings and reconnecting didn’t immediately fix it. I didn’t try Forgetting the phone and re-pairing and just used the native navigation

Is this known or other folks’ experiences as well, or just us?
 
L-Dude said:
Take a deep breath. Delete and reinstall the app on your phone. This happened to several of us. The car is giving you correct info--it is fine. The app has a glitch but will sync up eventually.

I went from 2.8.16 to 2.9.0 and everything has been fine. IMO people are overreacting about 2.9.0.
Click to expand...
There seems to be a significant amount of inconsistency. Some people seem to be absolutely fine. Others not so much. One thing for sure, 2.9.2 has bricked some RWD Pures.
 
goldengate said:
Ok against my better judgment I went ahead an updated to 2.9.0.... app wont connect to car says "battery very low charge now" even though it shows battery at 68%.
This is the new improved software team?!? I'm thinking it's just the old software team after 50% were laid off.
Beyond frustrated that there are so many bugs and issues. Not sure how to solve this one but I'll search this thread.... (yes, I hard rebooted car, force closed app, signed out of app and back in...)
If Lucid offered me buyback, I am sad to say I would jump ship. I am absolutely done with these basic software issues - these aren't even idosyncratic. To update and have the car do this is just unacceptable.
Click to expand...
Yeah their software sucks. Log out of phone and car, reboot and login to both should work again.
 
Buffalo Bob said:
I guess that comes down to how Lucid chooses to interpret “Failing to install required software updates within 30 days after notification that an update is available.” No doubt, the release of Air UX 3.0 will be touted at least for marketing purposes, which could be interpreted as notification that it is available. Even though I'm hesitant to install Air UX 3.0 right away, I'm not about to risk losing the remaining 5+ years of my warranty.

My main point is to PLEASE not leave us hanging on the status of this CCCv2 Referral Store announcement. Since Nick Twork posted it months ago, it would seem reasonable for either him (or Marqie) to not just leave us hanging. If Nick misspoke, or if other powers that be subsequently said NFW, then just tell us!
Click to expand...
marqie stated that there is no current plans to offer the cccv2 in the reward store. I believe it was posted earlier on this thread by himself. I’ll look for it tomorrow.
 
borski said:
en.wikipedia.org

Magnuson–Moss Warranty Act - Wikipedia

en.wikipedia.org en.wikipedia.org
Click to expand...
This Wikipedia page does not address this, but I am wondering, does this act imply that if a customer violates warranty conditions (i.e doesn't update within prespecified time), the company will have to prove it to somebody when it's voiding the warranty? What entity will it have to prove it to? To the customer? Court? CPB?
 
kopik said:
This Wikipedia page does not address this, but I am wondering, does this act imply that if a customer violates warranty conditions (i.e doesn't update within prespecified time), the company will have to prove it to somebody when it's voiding the warranty? What entity will it have to prove it to? To the customer? Court? CPB?
Click to expand...
The burden of proof shifts depending on what part of the warranty process you are dealing with:
  • For Denied Claims (Aftermarket/DIY): If a company claims your independent repair or aftermarket part voided your warranty, the burden is on the manufacturer or dealer to prove it. They must have factual, diagnostic evidence demonstrating that the specific part or independent service caused the failure.
  • Third-Party Repairs: A warranty cannot be voided just because you used an independent repair shop or performed routine maintenance yourself.
  • No blanket bans: If your aftermarket radio fails, the manufacturer can deny the radio repair. However, they still must cover completely unrelated issues, such as a factory defect with your power windows or air conditioning.
While Lucid holds the burden to prove that damage was caused by an aftermarket modification, you as the consumer still bear the burden to prove certain baseline requirements for a claim:
  • Basis of the Bargain: If there is a dispute over what written promises were made, the burden is on Lucid to prove the warranty's written representations were not a basis of the bargain.
  • Product Failure: You must prove that the consumer product is actually defective or malfunctioning.
  • Coverage: You must prove that the defect itself is covered under the terms of the express warranty.
  • Reasonable Opportunity to Repair: You must show that you gave the dealer or warrantor a reasonable opportunity to fix the defect before taking legal action
So, in short, they'd have to prove that the lack of installing software updates bricked or damaged the TCU. There was an update a long time ago where I recall they were very specific that you had to install it or you wouldn't get any further updates. I bet that was the one that wasn't installed. This was the update, and it may not have been the only one:

2.1.43 - 11/29/2023
IMPORTANT UPDATE
Lucid Motors is migrating to a new software update management system with enhanced features.
• It is necessary to accept this software update to migrate the vehicle to this new software update management system. Failing to timely accept the update may prevent the vehicle from receiving future updates over-the-air, and will require you to bring your vehicle to a Lucid Service Center to restore OTA compatibility.
 
Pro tip for anyone else in my boat, I just discovered you can swipe left on the big red "Update failed" banner and it will bring up a trashcan to remove it. That way you can live in sweet sweet blissful ignorance and pretend everything is fine.

Just don't scroll down.

Screenshot_20260524-033732.webp
 

mwscan said:
One thing for sure, 2.9.2 has bricked some RWD Pures.
Click to expand...
Yes it did, for the first day. Revised/current 2.9.2 did not. (though conflicting info on whether its distribution is paused…in any case, any 2.9.2 currently being offered has not bricked anyone.)
 
jedwin said:
Yes it did, for the first day. Revised/current 2.9.2 did not. (though conflicting info on whether its distribution is paused…in any case, any 2.9.2 currently being offered has not bricked anyone.)
Click to expand...
Revised 2.9.2 was only offered to the Pures that installed impacted 2.9.2. For me it showed up as an option before the update was pulled and it was not offered since. I am still on 2.8.30. I am sure others are in the same boat. Yes, 2.9.X deployment for RWD purse are on hold right now while they debug and fix the issue.
 
mwscan said:
There seems to be a significant amount of inconsistency. Some people seem to be absolutely fine. Others not so much. One thing for sure, 2.9.2 has bricked some RWD Pures.
Click to expand...
Apply this to literally every update Lucid has ever released.

Some people report it fixes things the update didn’t even address.

Some people swear it breaks things the update didn’t even address.

Some people report nothing feels any different.

Rinse and repeat.

The Air is a quirky piece of wiring. I’m convinced It’s never going to be consistent for all owners. Sometimes a simple reset will fix what ails you. Sometimes there’s a faulty component or a communication somewhere that fails and causes bizarre behavior for just a select few cars. And that fault is triggered incidentally by an update that wasn’t even changing anything related to that component.

This is what we refer to politely in the industry as “gremlins.” The Air has gremlins. Some more than others.

What can you do? It was their first attempt at making a car, and they got all the other details spot on. But the computer configuration (I’m talking the hardware here, not the software, which has been a long series of bandaids trying to address this mess since day one) is just never going to be fixable for every car in the fleet. It’s never going to get that one magic update that gets everything “just working” all of the sudden. That’s a pipe dream at this point. Let it go.

The sooner folks get that into their heads, the better off we’ll all be.

The Air will go down in history as being an engineering marvel, years ahead of its time, with a devoted small group of followers who loved it.

But man, was it an adventure to live with.

Lots of famous classic cars fit this description, come to think of it.

The best Lucid can hope is that they learned what to avoid with Midsize, and that they now have a hardware configuration and a platform that’s maintainable and consistent across the fleet. Time will tell.

If they got Midsize right, they can make any number of products on that platform and profit from it for years to come.

And it will be the lessons learned from shortcomings of the Air that made it possible.
 
We all need to breath about the whole 30 day thing. The reason some people that did not update are having to pay to have the TCU replaced is as follows.

Lucid released a critical update. They emailed all owners and sent a letter to the owners saying that the update was critical and MUST be installed. There was a reasonable timeframe within which the update had to be installed. They migrated to a new software management system so the TCU had to be updated to continue receiving OTA updates. At some point the sundowned the old system. There were numerous warnings . It's not really an abitrary 30 day thing.

"2.1.43 - 11/29/2023 (15)

IMPORTANT UPDATE

Lucid Motors is migrating to a new software update management system with enhanced features.

• It is necessary to accept this software update to migrate the vehicle to this new software update management system. Failing to timely accept the update may prevent the vehicle from receiving future updates over-the-air, and will require you to bring your vehicle to a Lucid Service Center to restore OTA compatibility."
 
joec said:
Apply this to literally every update Lucid has ever released.

Some people report it fixes things the update didn’t even address.

Some people swear it breaks things the update didn’t even address.

Some people report nothing feels any different.

Rinse and repeat.

The Air is a quirky piece of wiring. I’m convinced It’s never going to be consistent for all owners. Sometimes a simple reset will fix what ails you. Sometimes there’s a faulty component or a communication somewhere that fails and causes bizarre behavior for just a select few cars. And that fault is triggered incidentally by an update that wasn’t even changing anything related to that component.

This is what we refer to politely in the industry as “gremlins.” The Air has gremlins. Some more than others.

What can you do? It was their first attempt at making a car, and they got all the other details spot on. But the computer configuration (I’m talking the hardware here, not the software, which has been a long series of bandaids trying to address this mess since day one) is just never going to be fixable for every car in the fleet. It’s never going to get that one magic update that gets everything “just working” all of the sudden. That’s a pipe dream at this point. Let it go.

The sooner folks get that into their heads, the better off we’ll all be.

The Air will go down in history as being an engineering marvel, years ahead of its time, with a devoted small group of followers who loved it.

But man, was it an adventure to live with.

Lots of famous classic cars fit this description, come to think of it.

The best Lucid can hope is that they learned what to avoid with Midsize, and that they now have a hardware configuration and a platform that’s maintainable and consistent across the fleet. Time will tell.

If they got Midsize right, they can make any number of products on that platform and profit from it for years to come.

And it will be the lessons learned from shortcomings of the Air that made it possible.
Click to expand...
Great insights! Thank you! Did Air's future iterations get better based on the lessons learned so far? Also curious if you think a future model-year Air will be revised to simplify and follow a path similar to the midsize. I surely hope investment in the Air continues, as it is becoming one of the few options in this segment with Model S getting canned, for example. My 2024 Air Pure has been trouble-free, and we absolutely love it. I hope Lucid will find a way to keep the Air alive and make it more consistent. Very interested in your thoughts.
 
tonybot said:
Great insights! Thank you! Did Air's future iterations get better based on the lessons learned so far? Also curious if you think a future model-year Air will be revised to simplify and follow a path similar to the midsize. I surely hope investment in the Air continues, as it is becoming one of the few options in this segment with Model S getting canned, for example. My 2024 Air Pure has been trouble-free, and we absolutely love it. I hope Lucid will find a way to keep the Air alive and make it more consistent. Very interested in your thoughts.
Click to expand...
The Air’s software is orders of magnitude better than when I received it in January 2022.

I don’t know how much hope we have for a major refresh of the Air anytime soon, given that it’s the smallest segment of the market.
 
Suddenly out of no where the app widget and Apple watch app are working perfectly

They were not working for me before

I notice there has been an update 1 day before 2.16.0
 
joec said:
Apply this to literally every update Lucid has ever released.

Some people report it fixes things the update didn’t even address.

Some people swear it breaks things the update didn’t even address.

Some people report nothing feels any different.

Rinse and repeat.

The Air is a quirky piece of wiring. I’m convinced It’s never going to be consistent for all owners. Sometimes a simple reset will fix what ails you. Sometimes there’s a faulty component or a communication somewhere that fails and causes bizarre behavior for just a select few cars. And that fault is triggered incidentally by an update that wasn’t even changing anything related to that component.

This is what we refer to politely in the industry as “gremlins.” The Air has gremlins. Some more than others.

What can you do? It was their first attempt at making a car, and they got all the other details spot on. But the computer configuration (I’m talking the hardware here, not the software, which has been a long series of bandaids trying to address this mess since day one) is just never going to be fixable for every car in the fleet. It’s never going to get that one magic update that gets everything “just working” all of the sudden. That’s a pipe dream at this point. Let it go.

The sooner folks get that into their heads, the better off we’ll all be.

The Air will go down in history as being an engineering marvel, years ahead of its time, with a devoted small group of followers who loved it.

But man, was it an adventure to live with.

Lots of famous classic cars fit this description, come to think of it.

The best Lucid can hope is that they learned what to avoid with Midsize, and that they now have a hardware configuration and a platform that’s maintainable and consistent across the fleet. Time will tell.

If they got Midsize right, they can make any number of products on that platform and profit from it for years to come.

And it will be the lessons learned from shortcomings of the Air that made it possible.
Click to expand...
This is the best, most realistic summary office situation that I’ve read on this particular forum. Lucid tracker hasn’t shown any 2.9.2 updates in about a week. That tells me it must be on pause. When they get it all figured out, I think it would reduce confusion if they were to number it 2.9.3.
 
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