thought everything would be fine, just like the Lucid representative told me — but no. Today, I received a bill in the mail:
• $1,230 – Excess wear and tear
• $650 – Missing charging cable
• $585 – Small dent (see pictures)
I followed everything Lucid told me to do: get a pre-inspection to ensure there were no damages, and repair anything if needed. I ordered the pre-inspection, the inspector came, and the same day I received a report showing $0 charges. The small dent was noted in the report and listed as normal wear and tear — it’s smaller than a credit card or golf ball.
Then came the post-inspection, done by the same company (https://www.autovinlive.com/) but apparently a different inspector. Suddenly, that same dent became “excess wear and tear” and — boom — $585 added to the bill. If the first inspection had flagged it, I would have fixed it immediately for $100 and moved on.
As for the charging cable — when I returned my car, the Lucid rep told me it was mine to keep because it was part of a promotion when I leased the car. I even asked him twice to confirm, and he said “no worries.” So I kept it (though honestly, I have no idea why I’d even need it now). And yet… I got charged $650 for a “missing cable.”
I’ve already called Lucid Financial Services to dispute the charges. Let’s see what happens.
This has been a really negative experience, and I would never lease a Lucid again.
• $1,230 – Excess wear and tear
• $650 – Missing charging cable
• $585 – Small dent (see pictures)
I followed everything Lucid told me to do: get a pre-inspection to ensure there were no damages, and repair anything if needed. I ordered the pre-inspection, the inspector came, and the same day I received a report showing $0 charges. The small dent was noted in the report and listed as normal wear and tear — it’s smaller than a credit card or golf ball.
Then came the post-inspection, done by the same company (https://www.autovinlive.com/) but apparently a different inspector. Suddenly, that same dent became “excess wear and tear” and — boom — $585 added to the bill. If the first inspection had flagged it, I would have fixed it immediately for $100 and moved on.
As for the charging cable — when I returned my car, the Lucid rep told me it was mine to keep because it was part of a promotion when I leased the car. I even asked him twice to confirm, and he said “no worries.” So I kept it (though honestly, I have no idea why I’d even need it now). And yet… I got charged $650 for a “missing cable.”
I’ve already called Lucid Financial Services to dispute the charges. Let’s see what happens.
This has been a really negative experience, and I would never lease a Lucid again.
