After over a year of ownership, I still don't understand the entry/approach software of this car

2025 AT that I've only had a couple of weeks, but while I was prepared to deal with unlocking/locking problems, I haven't had any so far. Maybe once I had to stand by the driver's door for an extra four seconds before the system detected me, but otherwise it's been fine. Importantly, mine is the only profile that's set up and we've never switched drivers, so maybe it's a multiple-profile thing. If it goes to sh*t when I add my wife, her fob, her phone, etc, I'll let you all know.

pbmusic said:

2025 AT that I've only had a couple of weeks, but while I was prepared to deal with unlocking/locking problems, I haven't had any so far. Maybe once I had to stand by the driver's door for an extra four seconds before the system detected me, but otherwise it's been fine. Importantly, mine is the only profile that's set up and we've never switched drivers, so maybe it's a multiple-profile thing....

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We don't have problems any more either as my wife drives the Air very infrequently, we use the fobs rather than mobile keys, and we keep her fob in a Faraday bag.

I don’t have problems as I don’t use the fob. When I do use it, it tends to work fine, but I always click the button, rather than risk frustration.

With mobile key I just tap my phone screen if needed and it’s fine.

I have a theory about profile selection: I suspect, in the presence of both keys, it is more likely to select the profile which has the most recently-linked key. Try it?

borski said:

I don’t have problems as I don’t use the fob. When I do use it, it tends to work fine, but I always click the button, rather than risk frustration.

With mobile key I just tap my phone screen if needed and it’s fine...

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Do you have any profile contention issues if you are accompanied by someone else who has linked their phone as a mobile key?

DeaneG said:

Do you have any profile contention issues if you are accompanied by someone else who has linked their phone as a mobile key?

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I haven't tried the new test where we both are in the car. I believe it should pick hers as she is set to primary.

borski said:

I don’t have problems as I don’t use the fob. When I do use it, it tends to work fine, but I always click the button, rather than risk frustration.

With mobile key I just tap my phone screen if needed and it’s fine.

I have a theory about profile selection: I suspect, in the presence of both keys, it is more likely to select the profile which has the most recently-linked key. Try it?

Click to expand...

Actually just a couple of days ago we happened to accidentally "test" this. My wife last drove, and had her phone and her fob. I had just my phone and was several steps back. She opened the driver's door and the car loaded my profile.

DeaneG said:

Do you have any profile contention issues if you are accompanied by someone else who has linked their phone as a mobile key?

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Yes. If Annie and I approach at the same time it always used to select her, despite the fact that I drive it much more often. I unlinked her mobile key for a while, but it was annoying. Now that I relinked mine after, it picks me.

So it isn’t that it solves the profile contention problem, but that it seems to make it more *predictable*, which is good enough for me.

codys21 said:

Actually just a couple of days ago we happened to accidentally "test" this. My wife last drove, and had her phone and her fob. I had just my phone and was several steps back. She opened the driver's door and the car loaded my profile.

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Right, but was your key linked most recently? That is, if you unlink her key and re-link it… does that make it select her first?

borski said:

Right, but was your key linked most recently? That is, if you unlink her key and re-link it… does that make it select her first?

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It would be nice if this function were a user settable preference.

I think most of us have frustrating issues with Air keys early in ownership. Then we work out a solution that works for our individual situation, and the result is in the OK range.

Bobby said:

It would be nice if this function were a user settable preference.

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Yes or default to Last-Used.

borski said:

Right, but was your key linked most recently? That is, if you unlink her key and re-link it… does that make it select her first?

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Oh goodness idk. I'm thinking mine was actually linked most recently because I had to relink it after 2.6.0 but I don't believe she did.

pbmusic said:

2025 AT that I've only had a couple of weeks, but while I was prepared to deal with unlocking/locking problems, I haven't had any so far. Maybe once I had to stand by the driver's door for an extra four seconds before the system detected me, but otherwise it's been fine. Importantly, mine is the only profile that's set up and we've never switched drivers, so maybe it's a multiple-profile thing. If it goes to sh*t when I add my wife, her fob, her phone, etc, I'll let you all know.

Click to expand...

similar .. new '25 AT .. single driver. I use my digital key (phone) as well as sometimes the key fob. very few issues if any - proximity unlock works generally well (a miss here or there but that's the exception), phone digital key for lock / unlock as well as drive works almost flawlessly. but only one driver and one registered profile.

newlucidguy said:

similar .. new '25 AT .. single driver. I use my digital key (phone) as well as sometimes the key fob. very few issues if any - proximity unlock works generally well (a miss here or there but that's the exception), phone digital key for lock / unlock as well as drive works almost flawlessly. but only one driver and one registered profile.

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That's the easiest use case to obtain a satisfactory result with the Air. I modified our key-carrying behavior to get back to your situation, but with two keys active.

DeaneG said:

Lucid is keenly aware of the Air's unlocking issues. Nearly every single review, and many owners, mention it. It's persisted for three years. I can only imagine that for some reason it is very difficult to correct - IMO it would have been advisable to spend up to maybe $10M (one time) to get it done by whatever means necessary.

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I'm sure they are, and I'm sure they know what a proper fix would look like financially (recall or similar hardware update) and have decided to roll the dice like most OEM's do and fix it on future product and abandon the early adopters/early majority. I'm here for to Lucid to succeed so if I have to eat ****, then its the cost of signing up ahead of the curve I guess. I can't think of a more interesting ownership experience, hopefully I'm part of moving the brand forward.

DeaneG said:

Lucid is keenly aware of the Air's unlocking issues. Nearly every single review, and many owners, mention it. It's persisted for three years. I can only imagine that for some reason it is very difficult to correct - IMO it would have been advisable to spend up to maybe $10M (one time) to get it done by whatever means necessary.

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I concur.
It's frequently stated that because of some complicated contract, Lucid is legally bound to continue with the current state of affairs -- I'm just paraphrasing here.
Well, my simple mind says the whole point about any commercial contract is typically monetary, so why not pay the other party to go away and rectify the issues for Lucid owners.
It's not like the other company has free PR associated with the usage of the pitiful fobs.
Their name is nowhere to be seen on the fob or in the car, which is a good thing for them because we don't have a name/place to direct our feedback.

There’s two types of of people in this world.

1. Those who complain about every ducking sec of delay, from doors to screens and from to seats to keys.

2. Those who just wait a sec or 2 and don’t care.

Tym said:

There’s two types of of people in this world.

1. Those who complain about every ducking sec of delay, from doors to screens and from to seats to keys.

2. Those who just wait a sec or 2 and don’t care.

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3. Those who live in the North East where it rains frequently and/or don't like looking like a dork standing next to their car waiting for the phone and/or fob to connect and unlock the car/ pulling the card out and waving it on the B pillar looking for a miracle as we get soaked!

I fumbled around this particular set of frustrating problems for weeks after the May 2024 delivery of our afflicted Air Pure. Ultimately, I left just the departure on should I forget to manually lock, or it just doesn't take and I don't notice because it is pouring rain. I have retreated to the battery-eating fobs exclusively and maintain a large inventory of CR2032s that are changed monthly. My wife's fob is rarely used and still drains the battery in a month's time. The fob just works better, assuming that the battery has enough juice left to execute the request as a month is sometimes too much time. Less than 36 hours after I took delivery the first fob battery died leading to the first use of the "card".

The access issues have been frustrating, for sure, but have been far exceeded by the insultingly poor performance of the sound system. I will just reset the system, yet again, and concede that is another rant for another day. Don't get me going about the navigation system that can't find chargers, and directs me to take random exits off the freeway then get right back on!

When I open the garage door to empty the trash and I see the Air parked there, my heart sinks. I once loved this car, now it is officially a love/hate relationship, mostly hate. I have endured numerous issues since the day I took delivery of my 2024 AirPure in May. I have yet to speak with anyone that can explain how the radio could play TWO STATIONS AT THE SAME TIME! My wife is afraid of the poltergeist that haunts this cursed vehicle and will only drive it when I am present and have convinced her that it will be OK.
I am seriously considering finding a place to park it, eating the remainder of the lease and find something more reliable and less frustrating. My bad, I shoulda taken the 18 month lease, not 36. I have taken delivery of 12 new vehicles since 1984 and this Air is, by far, the worst of them. The 1995 Chevy S10 had a voracious appetite for fuel pumps and blinker switches, but it never stranded me on a busy interstate off ramp necessitating the notorious winch of shame. Worse still, Lucid never could determine why the vehicle failed!
Meanwhile, the LUCID SURVEY email lurks in my inbox...

Exactly, what a cluster….one thing that I hate about this car….how could you get the key/profile so wrong in this day and age…..I know Lucid knows this, hope they fix it in the 2025 cars.

Tym said:

There’s two types of of people in this world.

1. Those who complain about every ducking sec of delay, from doors to screens and from to seats to keys.

2. Those who just wait a sec or 2 and don’t care.

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There is nothing wrong with suggesting improvements. This is what causes corporations to improve their products.