problems and glitches

Ok, what DOESN'T work?

This issue for me is what works consistently. Among the things I'm still having sporadic problems with after seven months are:

- Alexa and all the features it is supposed to operate
- key fob activation of doors
- very slow load speeds
- bird's-eye camera imaging
- navigation system accepting addresses
- bass dropping out of the audio system
- audio soundstage collapsing to the front center speakers only
- high-frequency white noise blasts from the right rear speaker
- Pilot Screen and right side of Glass Cockpit blackouts
- facial recognition doesn't read presence of second driver, even though he's programmed in
- Tidal logging out spontaneously
- album art and song title display freezing on earlier selections instead of what I'm currently listening to

These are actual malfunctions, not the things that are working properly according to odd programming decisions (such as automatic cabin cooling timing out the AC even though the driver has returned and the car is being driven).
 
This issue for me is what works consistently. Among the things I'm still having sporadic problems with after seven months are:

- Alexa and all the features it is supposed to operate
- key fob activation of doors
- very slow load speeds
- bird's-eye camera imaging
- navigation system accepting addresses
- bass dropping out of the audio system
- audio soundstage collapsing to the front center speakers only
- high-frequency white noise blasts from the right rear speaker
- Pilot Screen and right side of Glass Cockpit blackouts
- facial recognition doesn't read presence of second driver, even though he's programmed in
- Tidal logging out spontaneously
- album art and song title display freezing on earlier selections instead of what I'm currently listening to

These are actual malfunctions, not the things that are working properly according to odd programming decisions (such as automatic cabin cooling timing out the AC even though the driver has returned and the car is being driven).
Your a patient man. My car has had far fewer problems. I have a garage door opener in the car and stick to FM or Bluetooth for Media and try not to change while driving. The one issue that is inescapable is lock/unlock. I could give up on proximity and use the fob every time to have consistency. Then I drive my son’s civic or my GMC or my wife’s Lexus and you don’t ever think about lock/unlock. It works perfectly every time. Then I come back to the Air and find it so frustrating. Walking up to the car bags in each hand, expecting to be able to open the trunk and waiting and waiting hoping I don’t have to set bags down to fish out the fob….. Being happy when after 20 seconds the car finally wakes up and “lets” me open the trunk.
 
This issue for me is what works consistently. Among the things I'm still having sporadic problems with after seven months are:

- Alexa and all the features it is supposed to operate
- key fob activation of doors
- very slow load speeds
- bird's-eye camera imaging
- navigation system accepting addresses
- bass dropping out of the audio system
- audio soundstage collapsing to the front center speakers only
- high-frequency white noise blasts from the right rear speaker
- Pilot Screen and right side of Glass Cockpit blackouts
- facial recognition doesn't read presence of second driver, even though he's programmed in
- Tidal logging out spontaneously
- album art and song title display freezing on earlier selections instead of what I'm currently listening to

These are actual malfunctions, not the things that are working properly according to odd programming decisions (such as automatic cabin cooling timing out the AC even though the driver has returned and the car is being driven).

I don't have these issues:
- Refuse to let Amazon into my car NO ALEXA
- I had a key fob fail but I forgot to bring to service center for replacement.
- System does take a while to boot but, car drives while booting
- I haven't seen issues with sound system, can it be a source issue? Atmos audio on Tidal, balance is grayed out.
- Car depends too much on Cellular, logging out, freezing is this when using streaming service or file from your phone?

In my Tundra Sirius XM on app is buffered for nearly 3 minutes. If Tidal isn't buffered it will drop and freeze. Cell isn't bullet proof.

Your a patient man. My car has had far fewer problems. I have a garage door opener in the car and stick to FM or Bluetooth for Media and try not to change while driving. The one issue that is inescapable is lock/unlock. I could give up on proximity and use the fob every time to have consistency. Then I drive my son’s civic or my GMC or my wife’s Lexus and you don’t ever think about lock/unlock. It works perfectly every time. Then I come back to the Air and find it so frustrating. Walking up to the car bags in each hand, expecting to be able to open the trunk and waiting and waiting hoping I don’t have to set bags down to fish out the fob….. Being happy when after 20 seconds the car finally wakes up and “lets” me open the trunk.

Yes he is! Again, its the best car I have owned and driven. I start my music and drive. Again I have not set up my phone as a key. I can have fob in pocket trunk and frunk open right away. Doors delay opening if you press fob to lock. This appears to be by design.
 
No surprise, he worked at Apple for 16 years. The Reality Distortion Field is alive and well.
Just look at where Lucid are located. They have no interest in making “another car.” They want to upend the entire automotive industry. Otherwise, what’s the point?

Now, a lot of folks, including me, love to make fun of that sort of Silicon Valley hubris. But you know what? That level of audacity is what ultimately does lead to the state of the art moving forward. (Makes me miss my old stamping grounds a bit.)

You have to challenge assumptions to change the world. And you have to dream big to do something great. And when you dream big, you sometimes fall flat on your face. Such is life. You pick up the pisces and move on.

People who think things are just fine the way they are generally don’t put a dent in the universe.

There might be a greater chance Lucid falls on its face than it succeeds. But the one thing Lucid won’t do is just plod along and deliver the status quo. If you prefer the status quo, there’s nothing wrong with that. But Lucid is probably not the car company for you.
Audacity to change…
Challenge assumptions to change the world…
Dream big to do something great…

I can see the DNA prints of that in Air design. It’s really not bad design aesthetically, it’s just need some time getting used to from traditional fully analog way.
Ask yourself these questions: How many years did it take Microsoft (or Apple) to make their operating systems reliable? Did the fact that early versions of MacOS or Windows would occasionally run off into the weeds stop you from using a personal computer?

I'm gonna keep driving my AGT. It's stunning to look at, comfortable, and fun to drive. I am optimistic that the software will improve through iterative refinement.
AGT does feel like Windows95. It’s so pretty in UI, but occasionally Blue Screen Of Death comes up before you save your electronic work make you curse for why pay more on new PC that is not stable. I can relate the same user frustration as it was 27 years ago. In retrospect, would I want go back to DOS and Mainframe? No, GUI was completely new idea stolen by Gates from Apple and was always work in progress. Using mouse looking for icons is eventually normal than standard users using keyboard with reference card of commands look-up. No one remember Tesla Roadster, but their users had more hacks to go thru later made Tesla great. But those geeks in Silicon Valley didn’t mind the adaptation paying 120k back then. They thought they had coolest first 2500 EV ever made with crappiest UI.
Ok, what DOESN'T work? I hear complaints about the HomeLink. It works, the implementation is just cumbersome. C'mon its GIGO. Its a dumb computer outsmart it. Instead of trying to make profiles for each person put everybody on the SAME profile. So far I haven't seen a limit on how many facial recognition images you can take. I apologize if there's a limit.
I was wondering do we need this elasticity of 15 garage opener codes x multiple profiles programmed? It seems that some people in this forum think it’s good to have that capability. People complain trivial HomeLink. HomeLink is there, it is cumbersome bc it is screen UI instead analogs buttons, will Lucid improve UX? I’m sure they will. Such as profile replication, import/export settings, etc. They just have long laundry list to refine. This forum is a sounding board, whatever suggested here will be implemented if Lucid software team evaluate suggestion has good merit. I know my suggestions were somehow heeded and it appeared in 1.2.6 vast Navigation improvement. I’m sure CarPlay/AndroidAuto are also heeded and is in working in progress.

I call the the "Tesla Effect" We now live in a society that we expect all cars to have a tablet glued to the dash and function like a Tesla. Sorry, I don't agree. Drive it like its a '57 Chevy or '65 mustang with just an AM radio. What did we pay for the cars handling, range, comfort or the circus?
Its a circus!
Unfortunately, it is going that way thanks to market maker Tesla pioneered towards that direction. I’ve seen many YouTubers posting VW screen UI which way worse than Lucid and it often freezes. I think the difference here is people are not happy with price point, they expect paying this much has to be perfect, where VW drivers have lowered expectation. Lucid squashing kinks and glitches is just working in progress, which is not bad to me. For me it’s my first EV, I care most about being fully electric and driving experience, I just want the latest and greatest hardware technology that can last me for many years to come, while whoever sell me this car can constantly tweak to UI enhancement interacting with hardwares and its user.

We have become such a computer dependent society we cannot function without it. We were warned in 1984! "Push the button"

Yes, things change fast decade after decade. This car is just completely new in so many ways. Many European car companies are pushing back couple years to refine software before their EV deployment bc they already have huge client base and not wanting to piss them away. Lucid, Rivian and Tesla all started from scratch, they can be bold with OTA updates to get in fast to grab new market shares unlike the old school manufacturers.
 
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I have cars that are over 100 years old. They all start and run every time and get me where I need to go. I never get locked out, the dash boards do not disappear while driving, tires do not explode when I run over a pot hole, I do not get lost driving them and they all have spare tires. They are dependable all of the time and if repairs are necessary common hand tools are all I need. Your mileage may vary…..😇View attachment 3666View attachment 3667View attachment 3668View attachment 3669
I love ❤️ 💗 💕 your museum. I wish I have a space in countryside one day. My wife kept making me sell my older card for practicality of not paying insurance and taking up space. She called me hoarder. Before I can hoard cars, I need your garage. 😂
 
People have multiple garage doors and multiple gates. Its reasonable to expect car to work with them but call me old fashioned, coming from Tundra I only had the three buttons.
 
Hey, you could be like me and have the "glitch" be a large puddle of battery coolant all over your garage...;)
 
@MPawelek Sir you have an incredible car collection! Absolutely LOVE those classic aesthetics.

But respectfully, calling the lucid an "inferior product" because it has software issues is a matter of opinion rather than fact. This inferior product recently won the shootout at FOS against all other production vehicles - and it was 100% stock, completely unmodified. This inferior product does a 0-60 in 2.5-3 s, has industry-leading range, has incredible engineering and battery tech, has an innovative interior design that maximizes space, and is designed to be incredibly aerodynamic without completely sacrificing exterior aesthetics. These are all simple facts and are all essentially industry-leading standards. Bearing those things in mind, the price point may become more understandable.

My personal opinion of the daily drivability of the AGT is that it's stellar - and yes, I'm taking into account all the software quirks that I have personally experienced. It's tempting to recall a few examples of when the door handles didn't present themselves in less than 1 second and I felt like an idiot standing around not knowing how to get into my car, but then I realize that for every one time that happened, there have probably been 100 flawless entries. Yes, unlocking a car should have a 100% success rate and not a 99% success rate. That being said, I've never NOT been able to unlock the car eventually so in that sense it HAS been 100% successful. The same reasoning can be applied to almost every other software quirk that I've encountered.

Tire blowouts, component failures, true mechanical problems - agree that does suck. And if it turns out that an objective analysis of lucid reveals a significantly higher rate of such failures compared to the industry norm, then that would certainly be a concern to me. But the lack of CarPlay, the absence of Highway assist, the fact that I have to push 1 or 2 extra buttons to close the garage door if I insist on using the Homelink implementation, the 17+ seconds it takes to boot up or whatever, etc - these are first world problems, and in my opinion do not weigh nearly as much as the actual engineering and technology that went into the vehicle as a whole. Put in another way, I would be happier paying top dollar for something that I know is best in class in many objective parameters as opposed to paying top dollar for something that has no truly distinguishing feature but does have mundane software implementations that every civic, sonata, and leaf already have.

As a final anecdote, I recently drove the AGT from San Diego to Vancouver, a trip that took about 2 days at 10-12 hours of driving per day. It went nearly flawlessly. Even the much-maligned unreliability of the EA network turned out to not be an issue. But the most enduring memory of that trip was how utterly comfortable I was at every stage, no matter how long I was driving, or how hot it was outside, or how fast or slow I was going, or how twisty or straight the roads were. I took out my rubber motortrend mats, put the stock carpet back in, turned on ACC, played music, set climate control to auto, took my shoes off, kicked back and relaxed the entire way through. From time to time, I would enjoy a light chair massage. Did I for one second care about suboptimal Homelink implementation, slow boot time, etc etc? Nope. Did my tires explode, my car catch on fire, buttons fall off my dash, steering column deafen me with intolerable creaking noises, get boiled alive since the heat management and climate control is clearly worse than a horse-drawn buggy? Nope.
 
@MPawelek Sir you have an incredible car collection! Absolutely LOVE those classic aesthetics.

But respectfully, calling the lucid an "inferior product" because it has software issues is a matter of opinion rather than fact. This inferior product recently won the shootout at FOS against all other production vehicles - and it was 100% stock, completely unmodified. This inferior product does a 0-60 in 2.5-3 s, has industry-leading range, has incredible engineering and battery tech, has an innovative interior design that maximizes space, and is designed to be incredibly aerodynamic without completely sacrificing exterior aesthetics. These are all simple facts and are all essentially industry-leading standards. Bearing those things in mind, the price point may become more understandable.

My personal opinion of the daily drivability of the AGT is that it's stellar - and yes, I'm taking into account all the software quirks that I have personally experienced. It's tempting to recall a few examples of when the door handles didn't present themselves in less than 1 second and I felt like an idiot standing around not knowing how to get into my car, but then I realize that for every one time that happened, there have probably been 100 flawless entries. Yes, unlocking a car should have a 100% success rate and not a 99% success rate. That being said, I've never NOT been able to unlock the car eventually so in that sense it HAS been 100% successful. The same reasoning can be applied to almost every other software quirk that I've encountered.

Tire blowouts, component failures, true mechanical problems - agree that does suck. And if it turns out that an objective analysis of lucid reveals a significantly higher rate of such failures compared to the industry norm, then that would certainly be a concern to me. But the lack of CarPlay, the absence of Highway assist, the fact that I have to push 1 or 2 extra buttons to close the garage door if I insist on using the Homelink implementation, the 17+ seconds it takes to boot up or whatever, etc - these are first world problems, and in my opinion do not weigh nearly as much as the actual engineering and technology that went into the vehicle as a whole. Put in another way, I would be happier paying top dollar for something that I know is best in class in many objective parameters as opposed to paying top dollar for something that has no truly distinguishing feature but does have mundane software implementations that every civic, sonata, and leaf already have.

As a final anecdote, I recently drove the AGT from San Diego to Vancouver, a trip that took about 2 days at 10-12 hours of driving per day. It went nearly flawlessly. Even the much-maligned unreliability of the EA network turned out to not be an issue. But the most enduring memory of that trip was how utterly comfortable I was at every stage, no matter how long I was driving, or how hot it was outside, or how fast or slow I was going, or how twisty or straight the roads were. I took out my rubber motortrend mats, put the stock carpet back in, turned on ACC, played music, set climate control to auto, took my shoes off, kicked back and relaxed the entire way through. From time to time, I would enjoy a light chair massage. Did I for one second care about suboptimal Homelink implementation, slow boot time, etc etc? Nope. Did my tires explode, my car catch on fire, buttons fall off my dash, steering column deafen me with intolerable creaking noises, get boiled alive since the heat management and climate control is clearly worse than a horse-drawn buggy? Nope.
 
Inferior in the sense that my F250 truck, SL550 and wife’s XT5 have 95-100% of all features of the Air and they all work perfectly 100% of the time. Not one of them has been to the “shop” for any repairs. Have only had tires replaced on the XT5 and oil/Filter changes on all three. No battery changes in any fobs either and two of them are 2018 models.
 
Inferior in the sense that my F250 truck, SL550 and wife’s XT5 have 95-100% of all features of the Air and they all work perfectly 100% of the time. Not one of them has been to the “shop” for any repairs. Have only had tires replaced on the XT5 and oil/Filter changes on all three. No battery changes in any fobs either and two of them are 2018 models.
Fair enough. If by "features" you are excluding all the features of the lucid that make it unique and best in class? Do you consider the 800-1100 hp a feature? The fact that it's an EV a feature? The handling, acceleration, sheer driving prowess - are these features?

The point is, it doesn't seem accurate to cherry pick features that Car A does well and then point to those features doing not so well in Car B while ignoring the strengths of Car B, yet then render a global judgement that Car A > Car B.
 
I would be happier paying top dollar for something that I know is best in class in many objective parameters as opposed to paying top dollar for something that has no truly distinguishing feature but does have mundane software implementations that every civic, sonata, and leaf already have.
This is what I meant by understanding the Silicon Valley attitude towards products. I totally agree with this sentiment, but I also totally understand other people would much rather have a 100% functioning but not ground-breaking or unique car.

A company like Lucid doesn't think it is delivering a perfect car with zero flaws for $150k; it thinks it's delivering the future of driving for $150k. Your money is helping usher in a new era of automotive technology, grandiose as that sounds. With all the bumps and hiccups that come along with trying to break new ground.

Of course, they'd love to deliver you a flawless car. And they will continue to make the car more trouble-free over time. And they will do their best to fix any issues that come up—eventually. But not at the expense of moving the state of the art forward.

It's true having the option to unlock your doors via a phone with Bluetooth connection is not currently more reliable than simply using a key. But the prospect of not having to carry an extra thing (key, fob, whatever), not having to lock or unlock manually, and being able to unlock remotely is undeniably better, if they can possibly get that phone to be close to or at 100% reliable. The notion that you can never be without your car keys (assuming you have your phone, which we all do just about all the time) is just too attractive. So they are going to keep plugging away at making that feature closer to 100% reliable, rather than hand you a key.

That's how we got fobs in the first place. Someone was audacious enough to suggest that a metal key is not as convenient as being able to lock and unlock from 30 feet away. And while we're at it, why not start the car with a button instead of turning a key? The first fobs weren't exactly greeted with love by the early adopters of that technology. But now they are ubiquitous and accepted. The same will be true of phones, I'm convinced.

If you'd rather wait until someone else perfects this tech, and then it becomes ubiquitous in all other cars, that's totally reasonable and probably better for your sanity. But then it's probably not best to buy a car from a company based in the Bay Area.
 
@MPawelek Sir you have an incredible car collection! Absolutely LOVE those classic aesthetics.

But respectfully, calling the lucid an "inferior product" because it has software issues is a matter of opinion rather than fact. This inferior product recently won the shootout at FOS against all other production vehicles - and it was 100% stock, completely unmodified. This inferior product does a 0-60 in 2.5-3 s, has industry-leading range, has incredible engineering and battery tech, has an innovative interior design that maximizes space, and is designed to be incredibly aerodynamic without completely sacrificing exterior aesthetics. These are all simple facts and are all essentially industry-leading standards. Bearing those things in mind, the price point may become more understandable.

My personal opinion of the daily drivability of the AGT is that it's stellar - and yes, I'm taking into account all the software quirks that I have personally experienced. It's tempting to recall a few examples of when the door handles didn't present themselves in less than 1 second and I felt like an idiot standing around not knowing how to get into my car, but then I realize that for every one time that happened, there have probably been 100 flawless entries. Yes, unlocking a car should have a 100% success rate and not a 99% success rate. That being said, I've never NOT been able to unlock the car eventually so in that sense it HAS been 100% successful. The same reasoning can be applied to almost every other software quirk that I've encountered.

Tire blowouts, component failures, true mechanical problems - agree that does suck. And if it turns out that an objective analysis of lucid reveals a significantly higher rate of such failures compared to the industry norm, then that would certainly be a concern to me. But the lack of CarPlay, the absence of Highway assist, the fact that I have to push 1 or 2 extra buttons to close the garage door if I insist on using the Homelink implementation, the 17+ seconds it takes to boot up or whatever, etc - these are first world problems, and in my opinion do not weigh nearly as much as the actual engineering and technology that went into the vehicle as a whole. Put in another way, I would be happier paying top dollar for something that I know is best in class in many objective parameters as opposed to paying top dollar for something that has no truly distinguishing feature but does have mundane software implementations that every civic, sonata, and leaf already have.

As a final anecdote, I recently drove the AGT from San Diego to Vancouver, a trip that took about 2 days at 10-12 hours of driving per day. It went nearly flawlessly. Even the much-maligned unreliability of the EA network turned out to not be an issue. But the most enduring memory of that trip was how utterly comfortable I was at every stage, no matter how long I was driving, or how hot it was outside, or how fast or slow I was going, or how twisty or straight the roads were. I took out my rubber motortrend mats, put the stock carpet back in, turned on ACC, played music, set climate control to auto, took my shoes off, kicked back and relaxed the entire way through. From time to time, I would enjoy a light chair massage. Did I for one second care about suboptimal Homelink implementation, slow boot time, etc etc? Nope. Did my tires explode, my car catch on fire, buttons fall off my dash, steering column deafen me with intolerable creaking noises, get boiled alive since the heat management and climate control is clearly worse than a horse-drawn buggy? Nope.

You hit the nail on the head!
 
@MPawelek just need to get his car, Lucid been holding him off too long too long to give him a VIN. Aside from so many ground-breaking techs no other car has today, AIR does have very comfortable luxurious cabin for driver and passengers. Once he gets his AGT, he will fall in love like many of us we do. I was anxious like him before. Good things I signed up to this forum after I got me AGT, else I cannot imagine reading all the nerve racking posts erodes all the confidence. I came here to look for information. I found many good infos, but I also found many vents and rants. Lucid just need to ramp up and step up their teething.
 
@MPawelek just need to get his car, Lucid been holding him off too long too long to give him a VIN. Aside from so many ground-breaking techs no other car has today, AIR does have very comfortable luxurious cabin for driver and passengers. Once he gets his AGT, he will fall in love like many of us we do. I was anxious like him before. Good things I signed up to this forum after I got me AGT, else I cannot imagine reading all the nerve racking posts erodes all the confidence. I came here to look for information. I found many good infos, but I also found many vents and rants. Lucid just need to ramp up and step up their teething.
Reality/experience can also erode confidence.
 
What's with the windows hate. Im actually buying my lucid in cash with msft stock that i bought at $7 in 20 years ago. Not to mention i have been programming with their tech since 1994 and have just retired at 55
Mic drop! Love it.
 
Hey, you could be like me and have the "glitch" be a large puddle of battery coolant all over your garage...;)
Service confirmed it’s battery coolant? That AC condenser drips a LOT under the car after you’ve stopped it. The mobile service guy confirmed it when he was doing the recall check.
 
OH! I absolutely WOULD NOT discourage anyone from buying this car. I have no issues with hardware.

Just be careful with the rear doors, the tip of door can easily scratch and dent adjacent car.
 
Service confirmed it’s battery coolant? That AC condenser drips a LOT under the car after you’ve stopped it. The mobile service guy confirmed it when he was doing the recall check.
I had another puddle under the front left side of the car that appeared to be water and evaporated with no stain on the concrete. The huge stain on the driver's side is still there and there is now a small stain on the cardboard I put under the car after I cleaned everything up. Service saw the orange tint to the fluid and really hasn't hesitated or tried to confirm anything other than something "not right".
 
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