Software Bugs

[hydbob]

Please list a bug that you have. If you don't see it, respond to this poll with the bug report.

Always remember, submit a bug report to Customer Care so Lucid can get the reports into their system!

 

[Adnillien]

Doors not unlocking with key fob present or immediately re-locking after unlocking.

Right cockpit panel display going blank

Left and center cockpit panel going blank

Mileage and efficiency since last charge displaying dashes only

Navigation not choosing the fastest route

Alexa failing with "Something went wrong" response or no response from Alexa when using either steering wheel button or voice command

Tidal blanking out with "No Active Media"

Park Assist system errors while backing out of garage

Incorrect efficiency calculation - discrepancy between efficiency from last charge and trip calculation

Left rear radar error when parking next to a building

Switching user profiles in the middle of a drive without user input

User profiles not fully loading - sometimes not all settings for mirrors, seat or steering wheel load

Drive System warning with sluggish acceleration and no regenerative braking

Dream Drive not recognizing any speed limit signs in 1 out of 3 drives.

 

[martinmeyer]

Can we split up the options for car not initiating charging between at home and at an EA charger? I'm more concerned about the former. Failing to start at an EA charger seems to be about inconsistently deployed software at those chargers mostly.

 

[hydbob]

Can we split up the options for car not initiating charging between at home and at an EA charger? I'm more concerned about the former. Failing to start at an EA charger seems to be about inconsistently deployed software at those chargers mostly.

Yea, but I don't think that is a bug on Lucid's side that they can fix.

 

[martinmeyer]

Yea, but I don't think that is a bug on Lucid's side that they can fix.

Agreed, I just want to know separately how many people have hit problems charging at home. The EA problems sound (unfortunately) expected at this point.

 

[Bbq9]

Please list a bug that you have. If you don't see it, respond to this poll with the bug report.

Always remember, submit a bug report to Customer Care so Lucid can get the reports into their system!

Of these I have only had 1, twice... caught with video, and shared with customer care

 

[Bunnylebowski]

I JUST had a weird issue where when I got in the car I had an alert triangle on the dash. The regen had completely failed, could only stop the car by using the brakes. The car also had much lower power. When I stomped the accelerator I accelerated like a 100hp car instead of 800hp. Then after about 5 minutes of driving everything worked perfectly. I tried to do a reboot just to hopefully clear out whatever software trouble had caused the issue, and I’m assuming it’s software cuz hardware doesn’t un-fail once it’s broken, but now I can’t do a reboot. My dad is with me, can I not reboot with a passenger in the car?

 

[Maverick]

could only stop the car by using the brakes

Hilarious... sign of the times we live in where brakes are so last century.

 

[hmp10]

White noise blasting at ear-splitting volume out of the right rear speaker at 15-20 second intervals.

 

[Pete44]

I JUST had a weird issue where when I got in the car I had an alert triangle on the dash. The regen had completely failed, could only stop the car by using the brakes. The car also had much lower power. When I stomped the accelerator I accelerated like a 100hp car instead of 800hp. Then after about 5 minutes of driving everything worked perfectly. I tried to do a reboot just to hopefully clear out whatever software trouble had caused the issue, and I’m assuming it’s software cuz hardware doesn’t un-fail once it’s broken, but now I can’t do a reboot. My dad is with me, can I not reboot with a passenger in the car?

I was told the car senses when people are in the seats and to do a proper reboot, both really should leave the car.

 

[Pete44]

White noise blasting at ear-splitting volume out of the right rear speaker at 15-20 second intervals.

Again? Didn’t you have a similar problem a month or so ago?

 

[Bunnylebowski]

White noise blasting at ear-splitting volume out of the right rear speaker at 15-20 second intervals.

After my regen failure, I brought the car home, plugged it in for a bit, then decided to do a proper reboot and when I got into the car the front left speaker was buzzing, akin to it having lost its ground connection (anyone who’s heard an improperly grounded speaker will recognize the buzz immediately). When I turned the blinker on the buzz pulsed with the sound of the blinker, but then the car rebooted and everything is now fine. Even though these software failures are concerning, hey the regular brakes worked awesome, and I’m happy we have a reboot sequence that does often seem to fix some problems. Looking forward to 1.2.6 update though as I’d really like to have a nice clean software install since we’re all becoming increasingly familiar with the instability of the software in its current form.

CarPlay and full Dream Drive Pro can wait, just make this OS more stable and glitch free please!

 

[joec]

After my regen failure, I brought the car home, plugged it in for a bit, then decided to do a proper reboot and when I got into the car the front left speaker was buzzing, akin to it having lost its ground connection (anyone who’s heard an improperly grounded speaker will recognize the buzz immediately). When I turned the blinker on the buzz pulsed with the sound of the blinker, but then the car rebooted and everything is now fine. Even though these software failures are concerning, hey the regular brakes worked awesome, and I’m happy we have a reboot sequence that does often seem to fix some problems. Looking forward to 1.2.6 update though as I’d really like to have a nice clean software install since we’re all becoming increasingly familiar with the instability of the software in its current form.

CarPlay and full Dream Drive Pro can wait, just make this OS more stable and glitch free please!

I seriously hope this is the priority. I know people want the fancy bells and whistles, but it sure sounds to me like they need a from-the-ground-up rewrite of some core architecture fist.

It's completely possible they have two different teams working on both at once, but that core stability should be getting most of the resources right now.

 

[hydbob]

After my regen failure, I brought the car home, plugged it in for a bit, then decided to do a proper reboot and when I got into the car the front left speaker was buzzing, akin to it having lost its ground connection (anyone who’s heard an improperly grounded speaker will recognize the buzz immediately). When I turned the blinker on the buzz pulsed with the sound of the blinker, but then the car rebooted and everything is now fine. Even though these software failures are concerning, hey the regular brakes worked awesome, and I’m happy we have a reboot sequence that does often seem to fix some problems. Looking forward to 1.2.6 update though as I’d really like to have a nice clean software install since we’re all becoming increasingly familiar with the instability of the software in its current form.

CarPlay and full Dream Drive Pro can wait, just make this OS more stable and glitch free please!

Hah! Should've seen 1.0.4...

 

[Tesla2.0]

Agreed, I just want to know separately how many people have hit problems charging at home. The EA problems sound (unfortunately) expected at this point.

I couldn’t charge at home with 110V, but I intend to get 220V when I get back home.

 

[Tesla2.0]

I JUST had a weird issue where when I got in the car I had an alert triangle on the dash. The regen had completely failed, could only stop the car by using the brakes. The car also had much lower power. When I stomped the accelerator I accelerated like a 100hp car instead of 800hp. Then after about 5 minutes of driving everything worked perfectly. I tried to do a reboot just to hopefully clear out whatever software trouble had caused the issue, and I’m assuming it’s software cuz hardware doesn’t un-fail once it’s broken, but now I can’t do a reboot. My dad is with me, can I not reboot with a passenger in the car?

Was this after OTA 1.6.2 update?

 

[Tesla2.0]

I didn’t experience all the complaints on this forum; however, 360 degree camera view does not working for me occasionally, maybe 2~3 times in past month, and I have to reboot to get it come back up. I’m not sure this was common and did not see it on @hydbob list.

 

[hmp10]

After my regen failure, I brought the car home, plugged it in for a bit, then decided to do a proper reboot and when I got into the car the front left speaker was buzzing, akin to it having lost its ground connection (anyone who’s heard an improperly grounded speaker will recognize the buzz immediately). When I turned the blinker on the buzz pulsed with the sound of the blinker, but then the car rebooted and everything is now fine.

This was the second episode I've had of this happening. The first time there were four people in the car, and we all had to get out and go inside while the car rebooted. (The poor slob next to that speaker almost lost an ear.)

This second time, I was backing the car out of the garage to wash it when the ear-splitting shrieks started. I tried the "left blinker reboot", but the intermittent bursts continued. I then went inside the house to let the car power down and reboot. When I returned, I heard another blast inside the car before I got within 20 feet of it. I just gave up and started washing the car. After a couple more blasts, the problem stopped.

 

[Thehack]

This was the second episode I've had of this happening. The first time there were four people in the car, and we all had to get out and go inside while the car rebooted. (The poor slob next to that speaker almost lost an ear.)

This second time, I was backing the car out of the garage to wash it when the ear-splitting shrieks started. I tried the "left blinker reboot", but the intermittent bursts continued. I then went inside the house to let the car power down and reboot. When I returned, I heard another blast inside the car before I got within 20 feet of it. I just gave up and started washing the car. After a couple more blasts, the problem stopped.

Cool, the car was just letting you know about all the amber alerts.

 

[Bunnylebowski]

This was the second episode I've had of this happening. The first time there were four people in the car, and we all had to get out and go inside while the car rebooted. (The poor slob next to that speaker almost lost an ear.)

This second time, I was backing the car out of the garage to wash it when the ear-splitting shrieks started. I tried the "left blinker reboot", but the intermittent bursts continued. I then went inside the house to let the car power down and reboot. When I returned, I heard another blast inside the car before I got within 20 feet of it. I just gave up and started washing the car. After a couple more blasts, the problem stopped.

The 1.2.6 software update I did overnight fixed the problem for me. However I forgot I had to re-log into Alexa after updating, and I’d just taken my dad to the airport and tried to use Alexa to navigate home by hitting the microphone button, and then that wiped out all sound entirely. I had to do a reboot in the airport drop off lane but it worked, luckily! The navigation is MUCH better with the new update and Tidal now sounds like it should. It can’t do Master quality but HiFi is so much better than normal quality so I’m happy. No more “Alex play ….” to get the higher quality audio needed now.